Barber Ford Inc

I arrived at R E Barber Ford on announced needing a new battery for my F-150 !!! I was greeted immediately with great respect toward my arrival by Annette... Rose the service adviser ! Then to add to my positive greeting by Annette the repair was performed by Technician Russ Tolmsa with great speed and accurate getting me back on the road promptly ! Thank you so much Annette and Russ for going the xtra mile !!! Jim E.

Always a good experience. Always quality workmanship.

Went to Barber Ford looking for a truck. Ben found the truck I was looking for. Ben and Barber Ford made the buying process easy and fast. They were... not pushy and I did not feel pressured into making a decision. They went above and beyond to make sure I got everything I was looking for. By far the best buying experience I have had at a dealership. Thank you Ben and Barber Ford!

Joe Hovinga is an outstanding sale professional. He's knowledgeable of his product and understanding of his customer. I highly recommend Barber Ford &... Joe H

I had a very positive experience at Barber Ford. This is the case every time I go there. Everyone is very polite and professional, and I feel confident... bringing my car there.

Always perfect in every way. Very happy with purchase process and service along the way. Thank you Barber Ford.

We purchased a new car sight unseen and the dealership was 3 hours away. They were easy to work with and we love our new car!

Staff is helpful - as always. Answers questions and explains things clearly and concisely. Responds to emails and phone calls in a timely manner. Always... patient.

It took them 2 days to discover that the relay switch was the problem. Marisel was very friendly and helpful when the service personel couldn't correct... the problem the first day. I appreciated being driven home instead of having to wait in the lounge for my Flex to be fixed. (Covid19 time)

Never trust a used car salesman. Barber Ford is one reason why that saying is still true. We purchased a 2008 Ford F-350 in late June 2019 from Barber... Ford. At the time we had to pay cash for our truck and a 2008 was the best we could afford. We paid $21,000 for the truck and were told that a warranty on a 2008 vehicle could not be provided. We were told it was too old to get a warranty. The dealership's inspection report and the Carfax were provided. This truck was right on par with many other 2008 F-350's for sale in the area, everything seemed fine. We needed a powerful truck to tow our RV. We were going on a cross country adventure with our kids. Then all xxxx broke loose, immediately. 7/9/2019 Less than two weeks after we bought it, we had to replace the entire engine due to a cracked cylinder. $10,367.55 in Iowa. Barber Ford was kind enough to pitch in $3000 for the engine, on top of the $10,367.55 that we had to pay. At that point we thought this was just bad luck. 8/17/2019 The A/C stopped working, got it checked out in North Dakota, $134.30. They said that they could only refill for now or we'd be stuck there for a few days. 8/22/2019 Took the truck in for the A/C repair in Montana. They said that there wasn't a leak, they added fluid, $200.70. 8/30/2019 The A/C quit working again. A/C repair again at the same location. They discovered that someone had put a foam /sponge material in the truck to catch the leaking coolant, and thereby hide the leak. This is why they didn't find the leak until they took the whole dash off of the truck. Either the previous owner did this and Barber Ford didn’t notice when they inspected the truck, or they found the leak and purposely concealed it. $1,411.29 to fix the A/C properly. 11/18/2019 Check engine light diagnosis in Washington $187.17. The actual repair needed was to replace both turbos $5,477.27 12/12/2019. As our children and I were approaching the freeway, the truck turned itself off. Literally, driving one second and riding in a silent truck the next. I was able to steer into a city park entrance and we were unharmed. If this had happened on the freeway, we could have been killed. The alternator went out, the batteries went with it and what connects them was melted. The auto shop also said that once they removed the alternator, they saw that it was a salvaged part from a junk yard. $1,895.38 this time. In total this truck cost us an extra $18,390.66 in repairs in less than six months and a grand total of $39,390.66. We had to cancel all our travel plans; our budget gone. I have the records for all of this. I have contacted Barber Ford a few times now and they claim that this has never happened before. They won't take responsibility because we don't have a warranty. They swear up and down that this has never happened before with one of their vehicles. Don’t trust them with your money or your safety. DO NOT BUY FROM THEM. It has now been exactly a year since we bought this truck and we are stuck with this $40,000 piece of xxxx.