Reviews
Willing to listen to my need in a used truck.
Willing to listen to my need in a used truck. Very helpful with no pressure. Actually it was a very pleasant experience.
Willing to listen to my need in a used truck.
Willing to listen to my need in a used truck. Very helpful with no pressure. Actually it was a very pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great wonderful employees honest knowledgable
Great wonderful employees honest knowledgable truthful clean dealership clean bathrooms Pleasant salesmen salesmen not pushy or in your face salesmen good at giving complete delivery information about your vehicle
Great wonderful employees honest knowledgable
Great wonderful employees honest knowledgable truthful clean dealership clean bathrooms Pleasant salesmen salesmen not pushy or in your face salesmen good at giving complete delivery information about your vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barber Ford was able to find us the perfect car for our
Barber Ford was able to find us the perfect car for our needs. We received it fully serviced and show room condition. A very pleasant experience!
Barber Ford was able to find us the perfect car for our
Barber Ford was able to find us the perfect car for our needs. We received it fully serviced and show room condition. A very pleasant experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Staff initiated a diagnostic of $180/hr to verify that
Staff initiated a diagnostic of $180/hr to verify that the lights on the dashboard were indeed part of the satisfaction recall. They needed two and the truck had those two. Come Monday Ford says those lights are it but the truck has something else wrong it will be $1500+ and said recall has expired and the vehicle has surpassed the mileage for that recall. Okay makes sense…. Why wouldn’t they inform us of that when they were checking in their systems and pretty much made it seem like it would be under that recall? Save us $209 to tell us “no it doesn’t cover”. This is taking advantage of people!
Staff initiated a diagnostic of $180/hr to verify that
Staff initiated a diagnostic of $180/hr to verify that the lights on the dashboard were indeed part of the satisfaction recall. They needed two and the truck had those two. Come Monday Ford says those lights are it but the truck has something else wrong it will be $1500+ and said recall has expired and the vehicle has surpassed the mileage for that recall. Okay makes sense…. Why wouldn’t they inform us of that when they were checking in their systems and pretty much made it seem like it would be under that recall? Save us $209 to tell us “no it doesn’t cover”. This is taking advantage of people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I was pleasantly surprised at the change from my last
I was pleasantly surprised at the change from my last visit about 10 years ago. Everyone was friendly and helpful. Not pushy. Overall low stress transaction. Hoping this hold true when i need service.
I was pleasantly surprised at the change from my last
I was pleasantly surprised at the change from my last visit about 10 years ago. Everyone was friendly and helpful. Not pushy. Overall low stress transaction. Hoping this hold true when i need service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Tom was polite and very thorough explaining all that
Tom was polite and very thorough explaining all that might need to be done for my oil change and tire rotation. Service took a little over an hour and car was returned clean. Again Tom explained what took place and what we can keep an eye out for next time in. Good job!
Tom was polite and very thorough explaining all that
Tom was polite and very thorough explaining all that might need to be done for my oil change and tire rotation. Service took a little over an hour and car was returned clean. Again Tom explained what took place and what we can keep an eye out for next time in. Good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy with this dealership Barber Ford , our
We are very happy with this dealership Barber Ford , our salesman Dustin Sluiter was very helpful.
We are very happy with this dealership Barber Ford , our
We are very happy with this dealership Barber Ford , our salesman Dustin Sluiter was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We recently purchased a vehicle from Dustin.
We recently purchased a vehicle from Dustin. He was an awesome sales representative!! He was very helpful and was always available for questions or concerns. We would definitely recommend him!
We recently purchased a vehicle from Dustin.
We recently purchased a vehicle from Dustin. He was an awesome sales representative!! He was very helpful and was always available for questions or concerns. We would definitely recommend him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasant stress free experience buying our
It was a pleasant stress free experience buying our Explorer from Barber Ford. Lindsay was very nice and NOT pushy (which I hate when shopping for a vehicle).
It was a pleasant stress free experience buying our
It was a pleasant stress free experience buying our Explorer from Barber Ford. Lindsay was very nice and NOT pushy (which I hate when shopping for a vehicle).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Advisor, Annette, was courteous, knowledgeable
Service Advisor, Annette, was courteous, knowledgeable and kept me up to date on progress regarding my 2020 Escape. Much appreciated and will be back if the vehicle needs future service.
Service Advisor, Annette, was courteous, knowledgeable
Service Advisor, Annette, was courteous, knowledgeable and kept me up to date on progress regarding my 2020 Escape. Much appreciated and will be back if the vehicle needs future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!