Reviews
Lindsey was so sweet and understanding in what I was looking into purchasing and pressure into buying right there and then . She handle everything made it less stressful. 100% recommend her!
Lindsey was so sweet and understanding in what I was looking into purchasing and pressure into buying right there and then . She handle everything made it less stressful. 100% recommend her!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive sales experience with Lindsey! We understand the purchasing process can be stressful, and it's great to hear our staff reduced that stress and made it more enjoyable for you. Safe travels!
Service was very slow. I had an appointment at 1pm for an oil change the works and wasn't completed until 3pm. Why bother having appointments if it takes that long.
Service was very slow. I had an appointment at 1pm for an oil change the works and wasn't completed until 3pm. Why bother having appointments if it takes that long.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking time to leave us a review with your honest feedback - we're glad to hear our service manager was able to speak with you regarding the extended wait time for your appointment and we hope you'll give us another opportunity when your vehicle is due for its next oil change. We also have a wonderful mobile service department that can come to your home or workplace to perform vehicle maintenance, adding convenience and reducing wait times entirely. Again, thank you for leaving feedback that we can use to continue to grow and improve in servicing our guests.
Barber Ford has always been there and helpful with my Lincoln Nautilus. Great and friendly staff, knowledgeable, and fast service. I recently called them late in the day because my vehicle wouldn’t start. It was totally dead. They sent the mobile service van out after 6p and replaced my battery! I can’t tell you how pleased I was! Didn’t have to have vehicle towed out of garage and to the dealership. Service was quick, easy and they sent all the paperwork via email the next day. Having the mobile service is the best thing ever! Thank you!!!
Barber Ford has always been there and helpful with my Lincoln Nautilus. Great and friendly staff, knowledgeable, and fast service. I recently called them late in the day because my vehicle wouldn’t start. It was totally dead. They sent the mobile service van out after 6p and replaced my battery! I can’t tell you how pleased I was! Didn’t have to have vehicle towed out of garage and to the dealership. Service was quick, easy and they sent all the paperwork via email the next day. Having the mobile service is the best thing ever! Thank you!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear our mobile service unit was able to help replace your battery in a jiffy! Mobile service has certainly been a success at Barber Ford over the last few years - we continue to grow in the services we offer, from recall completion to maintenance (oil changes, filter replacements, multipoint inspections, and more). Thank you for sharing a little about your experience, we appreciate you taking the time and please let us know in the future if our mobile team can help you with anything else!
Had a slight online issue with scheduling but they handled it with ease. Great staff.
Had a slight online issue with scheduling but they handled it with ease. Great staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we were able to get scheduling sorted out - thank you for leaving us a review, Gary!
Barber Ford has always been excellent through the years. I really rate it the top dealership in Michigan.
Barber Ford has always been excellent through the years. I really rate it the top dealership in Michigan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, thank you! We appreciate you taking the time to leave us such a stellar review!
The Barber team did a great job today, in and out in just a few minutes. Thanks for updating my dashboard!
The Barber team did a great job today, in and out in just a few minutes. Thanks for updating my dashboard!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kenny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
This dealership is the best ever, that's why I go here and buy a Ford! They are so polite, considerate, friendly and their service work is outstanding! They explain what they did and why, answer any questions you might have. I really appreciate being able to have transportation to and from home to dealership if requested. Their mobile service, if needed, you can have service completed at your home is great! I would and have recommended this dealership to my family and friends!
This dealership is the best ever, that's why I go here and buy a Ford! They are so polite, considerate, friendly and their service work is outstanding! They explain what they did and why, answer any questions you might have. I really appreciate being able to have transportation to and from home to dealership if requested. Their mobile service, if needed, you can have service completed at your home is great! I would and have recommended this dealership to my family and friends!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're honored to have earned your trust and loyalty. It's great to hear that our team, transportation options, and Mobile Service have made your experience convenient and enjoyable. We believe in keeping our customers informed every step of the way, so we're especially glad you appreciate our communication and transparency. Thank you for recommending Barber Ford to your family and friends- we truly appreciate your support and look forward to serving you for many years to come!
I got my truck as promised. barbe ford searched and found it quickly.quick and easy
I got my truck as promised. barbe ford searched and found it quickly.quick and easy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Dustin was friendly. Luv.u guys at barber. Luv that vehicle. Thank you. Great job
Dustin was friendly. Luv.u guys at barber. Luv that vehicle. Thank you. Great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Linda! We're so glad to hear you love your vehicle and that Dustin helped you find the best vehicle for you! Safe travels!
Wonderful … Shane was both personable and professional … I would highly recommend this place for servicing a Ford !
Wonderful … Shane was both personable and professional … I would highly recommend this place for servicing a Ford !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!