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The staff were very friendly. Service waiting area was clean. Service was very efficient. I like bringing my car here for all of these reasons.
Travis, our salesman, was extremely knowledgeable and helpful through the entire purchase process. We were primarily FCA buyers previously, but with the... vehicle quality and mainly Travis, we will only be looking at Fords moving forward!
Fred Grande Ford is a small dealership with the most friendly sales people around.I have bought 1 fusion there then leased my 2nd one also , just took... my aunt there to buy her new escape. Cindy is a wonderful sales woman,would rec-amend her to all. the service dept also very good. Larry the manager is wonderful to go see them for a good deal.
Thanks for the great review. It means a lot to both Larry and me!
No sales pressure. Fast easy purchase, found me more rebates. Had my truck in a couple days after finding it at another dealer
Chip and Steve always try very hard to help you out when getting scheduled for service and then completing it on time and with all forethought.
I like the promptness of Skip. He informs me of everything I need to know. He is very friendly and knowledgeable. The service department is very efficient... and gets the job done quickly.
Everything went smoothly. Friendly service man, nice waiting room facilities. I am very pleased with the fix's that were made on my truck.
From the moment we met Cindy Harder in the parking lot, on a Saturday, 15 minutes until closing (!)....she was friendly, helpful, and knowledgeable! She... made our buying experience painless and stress free, unlike a couple of other experiences we've had at neighboring Ford Dealerships. "Thank you, Cindy! We love our new Escape!"
When we need an oil change or to change a brunt out light bulb, or any other maintenace, we go to Grande Ford. It's like going home to FAMILY. We trust... and respect them. We wouldn't go anywhere else.
Fred Grande service and staff is always very friendly and welcoming. Service is very quick and they leave your vehicle clean.