Reviews
This is a smaller dealer but service is always 5 stars
This is a smaller dealer but service is always 5 stars plus. All the way from Chip service manager to technician Scott.
This is a smaller dealer but service is always 5 stars
This is a smaller dealer but service is always 5 stars plus. All the way from Chip service manager to technician Scott.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Don! We truly appreciate your kind words about Fred Grande Ford Sales and our dedicated team, especially Chip and Scott. We're thrilled to hear that you consistently receive top-notch service. We look forward to seeing you again for your next visit! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Travis worked hard to get me a great deal.
Travis worked hard to get me a great deal. Very easy to work with and completely transparent on everything.
Travis worked hard to get me a great deal.
Travis worked hard to get me a great deal. Very easy to work with and completely transparent on everything.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jeff, for your wonderful review! We’re thrilled to hear that Travis was able to assist you in getting a great deal and that you found the process easy and transparent. Your satisfaction is our priority at Fred Grande Ford Sales. We look forward to serving you again in the future! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Appreciate expertise of personnel in sales but for me
Appreciate expertise of personnel in sales but for me service department is most important. Chip and crew have always taken care of my car and me in timely fashion and positive outcomes. Thank you.
Appreciate expertise of personnel in sales but for me
Appreciate expertise of personnel in sales but for me service department is most important. Chip and crew have always taken care of my car and me in timely fashion and positive outcomes. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We're thrilled to hear that you appreciate our sales team's expertise and that Chip and the service crew at Fred Grande Ford Sales have consistently taken great care of your vehicle. Your satisfaction is our priority, and we're grateful for your trust in us. We look forward to serving you again in the future! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Excellent service and very nice employees picked me up
Excellent service and very nice employees picked me up when service was completed. Thanks to you and service shop.
Excellent service and very nice employees picked me up
Excellent service and very nice employees picked me up when service was completed. Thanks to you and service shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Don! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service team at Fred Grande Ford Sales. It's great to know that our employees made a positive impact by picking you up after service. We look forward to assisting you again in the future! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
We had a great experience at Fred Grande.
We had a great experience at Fred Grande. Travis our salesperson was very knowledgeable, professional and laid back. He followed through with everything he told us and stayed in communication with us throughout the whole process. I highly recommended checking them out . However, if you are looking for the big fancy showrooms you may not be impressed, but don't let the decor turn you away. You will miss out on a great dealership.
We had a great experience at Fred Grande.
We had a great experience at Fred Grande. Travis our salesperson was very knowledgeable, professional and laid back. He followed through with everything he told us and stayed in communication with us throughout the whole process. I highly recommended checking them out . However, if you are looking for the big fancy showrooms you may not be impressed, but don't let the decor turn you away. You will miss out on a great dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Fred Grande Ford Sales. It's fantastic to know that Travis provided you with knowledgeable and professional service throughout the process. We appreciate your recommendation and insight about our dealership. We look forward to welcoming you back in the future! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Great dealer and salesman to deal with.
Great dealer and salesman to deal with. Fast, no hard sale or upcharge. Highly recommend.
Great dealer and salesman to deal with.
Great dealer and salesman to deal with. Fast, no hard sale or upcharge. Highly recommend.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don, thank you for taking the time to share your feedback regarding your experience at Fred Grande Ford Sales and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Good honest dealership
This is my second purchase from Fred Grande Ford and just like the first, it was great! Everyone is very nice and very honest and that is what will have me coming back for my future purchases. I always encourage my coworkers to go to this dealership too. Good people!
Good honest dealership
This is my second purchase from Fred Grande Ford and just like the first, it was great! Everyone is very nice and very honest and that is what will have me coming back for my future purchases. I always encourage my coworkers to go to this dealership too. Good people!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Keith. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Terrific sales process
Travis is very kind, professional and knowledgeable. He and the team put my entire family at ease during the sales and trade-in process. It was a low-pressure environment. Delivery was fantastic. And we look forward to having the vehicle maintained and serviced at your store.
Terrific sales process
Travis is very kind, professional and knowledgeable. He and the team put my entire family at ease during the sales and trade-in process. It was a low-pressure environment. Delivery was fantastic. And we look forward to having the vehicle maintained and serviced at your store.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the nice review, Thomas! We really appreciate this feedback and I'll be certain to share your compliments with Travis. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
top notch service repair
Chip was on top of my service needs, communicated well, and responded to my needs or concerns promptly. Scott did a very through exam of he car to correctly diagnose the issue, then repaired it!
top notch service repair
Chip was on top of my service needs, communicated well, and responded to my needs or concerns promptly. Scott did a very through exam of he car to correctly diagnose the issue, then repaired it!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adam, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Fred Grande Ford Sales and we look forward to your continued business! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415
Chip gave amazing service very welcoming
Chip was very matterful helpful n explained everything to me n answered any questions i had loved it he made my first experience walking in there with coming back for future services
Chip gave amazing service very welcoming
Chip was very matterful helpful n explained everything to me n answered any questions i had loved it he made my first experience walking in there with coming back for future services
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Jerry Martin, Sales Manager / (586) 727-3415