Reviews
had a simple recall on my van, no issues going in.
had a simple recall on my van, no issues going in. Van starts knocking hard within two miles of the dealership. I politely asked lynn and joe to repair it. They told me over two weeks later there was nothing wrong and I would be paying the tow. I asked why there was oil coming out of the transmission and they said not our problem. Right. I've been coming here for many years and will never return.
had a simple recall on my van, no issues going in.
had a simple recall on my van, no issues going in. Van starts knocking hard within two miles of the dealership. I politely asked lynn and joe to repair it. They told me over two weeks later there was nothing wrong and I would be paying the tow. I asked why there was oil coming out of the transmission and they said not our problem. Right. I've been coming here for many years and will never return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
i have purchased atleast 10 vehicles here but will never
i have purchased atleast 10 vehicles here but will never buy another one. service is pathetic,most recently had to have my wifes explorer towed in.10 days later im still waiting for them to look at it,also was told im 9th on waiting list for a loaner,after numerous calls to service during those 10 days with no return call,finally got ahold of somebody only to tell me im still 9th on list for a loaner and nobody has looked at our explorer.
i have purchased atleast 10 vehicles here but will never
i have purchased atleast 10 vehicles here but will never buy another one. service is pathetic,most recently had to have my wifes explorer towed in.10 days later im still waiting for them to look at it,also was told im 9th on waiting list for a loaner,after numerous calls to service during those 10 days with no return call,finally got ahold of somebody only to tell me im still 9th on list for a loaner and nobody has looked at our explorer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Just outstanding service handling everything in the
Just outstanding service handling everything in the superior way Recommend to anybody keep up the good work hope to do business with You
Just outstanding service handling everything in the
Just outstanding service handling everything in the superior way Recommend to anybody keep up the good work hope to do business with You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sick and tired of the hail divots on my hood and trunk
Sick and tired of the hail divots on my hood and trunk lid of my beautiful old Lexus. Spoke to Kimo and Jeff in DeLacy bodyshop. They gave me an incredible estimate to not only fix the hail damage, but blend the lower rocker panels and roof top as well the was sun damaged(Florida car). They took their time, informing me daily on the status and a week later Kimo asked me to come in and It was Gorgeous! It looks like a new car! Great work, super nice guys, the price was amazing! I can't recommend this shop and these guys enough.
Sick and tired of the hail divots on my hood and trunk
Sick and tired of the hail divots on my hood and trunk lid of my beautiful old Lexus. Spoke to Kimo and Jeff in DeLacy bodyshop. They gave me an incredible estimate to not only fix the hail damage, but blend the lower rocker panels and roof top as well the was sun damaged(Florida car). They took their time, informing me daily on the status and a week later Kimo asked me to come in and It was Gorgeous! It looks like a new car! Great work, super nice guys, the price was amazing! I can't recommend this shop and these guys enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worst dealership I every, they don’t honor warranty’s
Worst dealership I every, they don’t honor warranty’s don’t care about their customers!!!!
Worst dealership I every, they don’t honor warranty’s
Worst dealership I every, they don’t honor warranty’s don’t care about their customers!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Before I say anything, go to this dealership!
Before I say anything, go to this dealership! It's worth it! I was sold my first car here and admittedly I went in with a bit of a poker face on. But, to my Surprise, not once was I ever left feeling like I was being taken advantage of. I worked with Ken Blaszak who's one of the most genuine salesman I've met. He was excellent as well as the manager. I was given a fair price for my vehicle and not once was I left in the dark as to what was going on. There are some great people at that dealership and I couldn't recommend any other place than here.
Before I say anything, go to this dealership!
Before I say anything, go to this dealership! It's worth it! I was sold my first car here and admittedly I went in with a bit of a poker face on. But, to my Surprise, not once was I ever left feeling like I was being taken advantage of. I worked with Ken Blaszak who's one of the most genuine salesman I've met. He was excellent as well as the manager. I was given a fair price for my vehicle and not once was I left in the dark as to what was going on. There are some great people at that dealership and I couldn't recommend any other place than here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience with salesperson Sal Khan.
Wonderful experience with salesperson Sal Khan. Explained everything, and he did most of the work.
Wonderful experience with salesperson Sal Khan.
Wonderful experience with salesperson Sal Khan. Explained everything, and he did most of the work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best experience purchasing a vehicle at DeLacy
I had the best experience purchasing a vehicle at DeLacy Ford! The car buying process was seamless! My salesperson was incredibly knowledgeable, helpful, kind and he worked with me on getting me into the car I wanted. I would recommend this dealership to anyone who is looking for a stress free buying experience.
I had the best experience purchasing a vehicle at DeLacy
I had the best experience purchasing a vehicle at DeLacy Ford! The car buying process was seamless! My salesperson was incredibly knowledgeable, helpful, kind and he worked with me on getting me into the car I wanted. I would recommend this dealership to anyone who is looking for a stress free buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always get good service at Delacy Ford with
We always get good service at Delacy Ford with professionalism, good prices and courteous to us customers! Plus getting points towards your bill Excellent service!
We always get good service at Delacy Ford with
We always get good service at Delacy Ford with professionalism, good prices and courteous to us customers! Plus getting points towards your bill Excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Was great having the technician come to my home.
Was great having the technician come to my home. He was on time and was very professional and polite.
Was great having the technician come to my home.
Was great having the technician come to my home. He was on time and was very professional and polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase