Reviews
Always a pleasant experience.
Always a pleasant experience. Super friendly staff. Took my jeep there for years for oil changes. Never pushy, no sales pitches just great service .........y
Always a pleasant experience.
Always a pleasant experience. Super friendly staff. Took my jeep there for years for oil changes. Never pushy, no sales pitches just great service .........y
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Lindsey matches up a new 2500 that matched our needs.
Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!
Lindsey matches up a new 2500 that matched our needs.
Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. Please let us know if there is anything else we can do for you; we are more than happy to help.
Not a happy customer!
Not a happy customer! Brought my truck in because check engine light was on. They had my truck for 2 days a week later check engine light is back on! I paid a deductible just for the problem to continue.The temperature is below freezing and I can not even use my remote start ?
Not a happy customer!
Not a happy customer! Brought my truck in because check engine light was on. They had my truck for 2 days a week later check engine light is back on! I paid a deductible just for the problem to continue.The temperature is below freezing and I can not even use my remote start ?
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience was great!
My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!
My experience was great!
My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.
Jamie was pleasant.
Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.
Jamie was pleasant.
Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
I don?
I don?t think it?s right to charge for the gas when truck was on empty, then have to finance it, also heater control only lights up half took over a week to get an answer on it
I don?
I don?t think it?s right to charge for the gas when truck was on empty, then have to finance it, also heater control only lights up half took over a week to get an answer on it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Such a pleasure!
Such a pleasure! Had a recall to be taken care of. From scheduling to resolution, top notch. The service department- Jamie and Rob- were super caring. Every single Dealer employee, including Mike Guindon, that I encountered were very friendly and engaging!
Such a pleasure!
Such a pleasure! Had a recall to be taken care of. From scheduling to resolution, top notch. The service department- Jamie and Rob- were super caring. Every single Dealer employee, including Mike Guindon, that I encountered were very friendly and engaging!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fast service and in and out.
Fast service and in and out. Service reps are awesome. Was able to talk about new lease options while waiting on my service being done.
Fast service and in and out.
Fast service and in and out. Service reps are awesome. Was able to talk about new lease options while waiting on my service being done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very courteous and professional personnel and very quick
Very courteous and professional personnel and very quick service. The waiting area was comfortable, clean and amenities were provided. I was pleasantly surprised and will recommend to my friends.
Very courteous and professional personnel and very quick
Very courteous and professional personnel and very quick service. The waiting area was comfortable, clean and amenities were provided. I was pleasantly surprised and will recommend to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rita, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department is absolutely phenomenal.
The service department is absolutely phenomenal. Jamie is warm and welcoming and makes you feel right at home as soon as you walk in the door. I will always service my vehicle
The service department is absolutely phenomenal.
The service department is absolutely phenomenal. Jamie is warm and welcoming and makes you feel right at home as soon as you walk in the door. I will always service my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Holly, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!