Reviews
Honest Service
I was very pleased the service and speed of the service.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive feedback, Jason!
2015 Jeep Wrangler
overall great experience, would recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the recommendation, Stephen! We hope you keep us in mind the next time you are in need of a new or certified pre-owned vehicle.
James May awesome person to deal with
Because of our most recent situation with last vehicle from another dealer and the problems that came with it, we are glad to have it finally glad to have it behind us and really excited and pleased over our new jeep purchase at Transitowne with James May>
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
KK- Thanks for the review. We are sorry to hear that you had a negative experience at another dealership, but we are very glad to know that you found Transitowne! We hope you are enjoying your new Jeep, and we hope you keep us in mind the next time you are in need of a new or certified pre-owned vehicle!
2015 Jeep Cherokee Trailhawk
My experience purchasing a vehicle from Jefferey Persutti was professional, stress free and really quite simple. I would recommend his services to friends and family anytime and look forward to future dealings with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience, Cheryl. We are very glad to hear your positive feedback regarding Jefferey, and we hope you are enjoying your new vehicle!
2015 Jeep Renegade
I came in 3 weeks ago to look at the new Jeep Renegade. I was promptly greeted by my salesman Jeff Persutti. Even though there was no Renegades on the lot yet I was treated very well which is why I chose to come back. Jeff called me as soon as a couple of them hit the lot. My experience here was outstanding as it was quick and simple. The negotiating process was the best I've experienced buying a car. I was in and out with a great deal and they even found the exact color I was looking for. 5 stars to the dealership and my salesman Jeff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Archie Thank you so much for sharing your experience! Excellent customer service is what we strive to offer (in addition to great new and pre-owned vehicles, of course). We are happy to hear that Jeff went above and beyond for you, and we hope to see you again the next time you are in need of a new or certified pre-owned vehicle!
Great car buying experience!!!
The people at Transitowne turned a difficult time into a wonderful experience. They went above and beyond to help me get into my new Jeep. I would strongly recommend them to anyone thinking of buying a Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Happy Owner Thank you for sharing your experience. We are very glad to hear what a wonderful experience you had purchasing your new Jeep with us. Thanks again, and we hope to see you again the next time you are in need of a new or certified pre-owned vehicle!
We felt very comfortable & staff very personable
Very quick & easy process, staff very professional. Our sales rep Nicky was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience, Easy Tranaction!
I purchased a second Town & Country. The trade in and purchase of the new van was handled professionally and easily. There was no discomfort in negotiation and I was treated fairly. Overall, I look forward to continuing my relationship with my new T&C.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty Thank you for the review! We are very happy to hear that you are enjoying your new Town & Country, and glad to hear that you enjoyed your car buying experience. Thanks again, and please keep us in mind the next time you are in need of a new or certified pre-owned vehicle!
New car buying experience
Transitowne West Seneca did me right with my new car. Very fair trade price, reasonable negotiation and minimal time spent on the "extras". A positive experience with my salesman when I expected the usually silliness. Thanks Transitowne!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great feedback, Chris! We believe that purchasing a new vehicle should be an exciting experience, and we are very happy to hear that we were able to offer you just that. We hope you are enjoying your new vehicle, and don't forget to keep us in mind the next time you are in need of a new or certified pre-owned vehicle!
Good Dealership to Deal with
We are very pleased with dealing with this dealership. The customer service and communication was personable, our vehicle was ready in a timely matter. James May was a gracious sales person to deal with, and very likely plan to deal with him again in the future.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase