Upstate Chrysler Dodge Jeep RAM

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
127 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 1, 2019

    Nickole was wonderful to work with. She answered all of my questions and took the time to help find the vehicle that was right for me

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    Dealer Response

    Thank you for your business. Thank you for your patience. Enjoy your Jeep.

  • 5.0 out of 5
    September 19, 2019

    I would recommend this dealership to anyone looking to buy. They went out of their way to make my buying experience a great one. Nikole was excellent.

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    Dealer Response

    Thank you very much for your business. Enjoy your Jeep and safe travels.

  • March 2, 2018

    We travelled all the way from Hamburg to buy my husband's Jeep Grand Cherokee and we came back about a year and a half later so I could lease a new Jeep... Compass. Both times we were treated with respect and felt welcomed instead of the usual pressure from a dealership. Tim was a huge help and we will come back and recommend this dealership to our friends.

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    Dealer Response

    Katherine, Thank you and your husband so much for coming back and I am sure Tim appreciates your loyalty as well. Thank you for driving out and keepi...ng your business with the Upstate Dodge family.

  • 5.0 out of 5
    August 16, 2019

    4th jeep from Upstate, we like the smaller dealership. Good people. And we would go back for the 5th jeep! Always willing to help you out with the best... deal.

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    Dealer Response

    Thank you for your Business. We appreciate you coming back to work with us. Enjoy your Jeep.

  • 4.0 out of 5
    July 22, 2019

    Nickole was not pushy and worked hard to find me the used caravan I was looking for. She was easy to reach via phone and text whenever I had questions... and made the buying process a smooth one, considering I had to bring small children along. Much better than driving an hour to a larger dealer.

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    Dealer Response

    Thank you for your business. Thank you for your patience. If you need anything just call. Enjoy your van! Nickole at Upstate Dodge

  • 5.0 out of 5
    July 3, 2019

    Tim Dellapenta at Upstate Chrysler Dodge Jeep Ram was an absolute pleasure to work with! He was courteous and professional (but still know how to have... a little fun at the same time, thumbs up). This is a great dealership with excellent selection and friendly staff! I feel that I got the best possible price on my 2019 Ram 1500 with this purchase and although I've not had service as of yet; based on my impression so far I'm confident that I'm in good hands with Upstate.

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    Dealer Response

    Thank you so much for your Business. If you need anything just let us know. Enjoy your Ram.

  • 5.0 out of 5
    March 31, 2019

    All my years shipping for a vehicle this was by far the best experience. The friendship customer service was phenomenal. It was quick and easy and everyone... why it off their way to ensure I got exactly what I want within my price range thank you again Tim Dellapetna and your staff!

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    Dealer Response

    Thank you Stacy for your business. We are happy you had a great experience. Let Tim know if you need anything.

  • 5.0 out of 5
    March 18, 2019

    After purchasing a new Jeep from Tim at Upstate Chrysler I needed a good used truck 2 weeks later. We had a great experience with him so I immediately... went back to purchase a used vehicle. Thanks for all your help!!

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    Dealer Response

    Sorry about the accident but thank you for your repeat business.

  • 5.0 out of 5
    February 26, 2019

    We reached out to them on a Saturday after 3pm ... we had totaled our car and we were in a really crappy situation we talked with them and they told us... they would get this done Monday morning! Monday morning came and they contacted us and asked us to send over info and they had my new car cleaned, inspected and ready to pick up when we got out of work Monday all we had to do was sign the papers. They were so easy and friendly to work with and made buying a bran new car very easy and painless for us! I know I will be back when we buy a new truck! I am beyond thankful for the help we received from both Tim and Kyle! They were awesome and so helpful! Tim walked me threw the new Jeep showing me inside and outside even in the cold!! They kept the payment just about where we wanted! So def check out upstate if your looking for a new vehicle!

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    Dealer Response

    Thank you for your business Ariel. We appreciate you coming out to work with us.

  • 5.0 out of 5
    February 22, 2019

    Went to the Big Boys first and they never informed me of additional options I was qualified for! Tim Dellapenta was so comfortable to work with and beat... what the new Jeep would cost me! I should have gone there first! What a wonderful place to make a vehicle purchase.

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    Dealer Response

    Thank you Mary for your business. Welcome to the Upstate Dodge family. We appreciate you driving out to see us.

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