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Hirning Buick GMC

(93 reviews)
Visit Hirning Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 7:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (208) 904-2847 (208) 904-2847
Used (866) 258-5141 (866) 258-5141
Service (208) 904-3336 (208) 904-3336

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hirning Buick GMC from DealerRater.

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Highly satisfied.

We had excellent service from Casey Bowen. Took the car for a 300 mile drive, excellent ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review John! We appreciate your business!

Professional and reliable

A srevice department that is dependable. Reliable and good communication about the work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Preston for your kind words about our service department. We are always here to help our customers in any way!

We keep going back to buy our automobiles .

We seem to keep going back to H irning to buy our automobiles so they must be doing it right.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Patty! We are so lucky to have loyal customers like you!

New 3500 Denali

The purchase was made very easily. The interaction with each person involved in the purchase was very polite an dedicated there time just for you. I would highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words Oldretcsm! We are very pleased you had a positive experience with us. We appreciate your business!

Another Great Experience

This is our 3rd vehicle purchased in the last 3 years from Hirning GMC and 2nd GMC Sierra. All 3 times we were treated totally professionally, very courteously and in an expeditious manner. Our salesperson even came in on his day off to help us purchase our latest Sierra. Everyone we came into contact with during this transaction knew their job which helped get us on the road quickly. With our previous purchases the experience was very similar as have been any repairs or service appointments we have had. We have used 2 other Dealers in the past and there is a measureable difference in the service received from Hirning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Rob for your kind words. We are so lucky to have loyal customers like you. We appreciate your business and hope to see you again!

Yukon repair

We were seeing some oil spots on the garage floor so we took our Yukon to Hirning for repairs. They found some leaks and made the appropriate repairs. After we got home we started seeing some different spots on the floor. We took the car back to find out what was going on with the leaks and they apologized for not finding all of the leaks the first time. When they found the final leaks they were generous with the costs because they missed the minor leaks the first time. All is clean now and we are happy to have the leaks repaired. I will recommend the service department to anyone who needs to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Terry for your kind words. We are so glad we were able to fix your problems and that you were happy with our service. We appreciate your business!

Comfortable sales process-no high pressure

We were searching for a new car and Rob showed us just what we were looking for! He explained the features and made sure we got all of the discounts we could. The whole process was very relaxed compared to other dealerships we have dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Terry, thanks so much for your business! We appreciate you and we are happy our purchase process made you feel at ease.

A Great Place To Do Business!

We were looking for a 2010 GMC Sierra HD with a certain two tone interior. Found it via their web site. All info. was there. Sent an E-Mail, received a reply from Jordan he was very helpful in answering the rest of our questions. We were able to get in the ball park price via our E-Mails. Once we arrived we were able to finalize negotiations. A real pleasure to do business with. No pressure sales. Very friendly dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jim, thank you again for driving all the way down to do business with us. We appreciate your time and it was great getting to know you guys!

This is our 4th vehicle we have purchased in the past...

This is our 4th vehicle we have purchased in the past five years with Mario Ciciliot at Hirning GMC. He always gets use the vehicle we are looking for and the price is always right. We are treated with respect and kindness and the hospitality is spectacular while we are there. I would absolutely refer all my friends and family to Mario, at Hirning GMC Pocatello. The 45min drive is well worth your time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Experience Purchasing both a Cruze and G6

We visited several dealerships over the last few weekends. Amazingly, we found both a G6 and a Cruz we really. Really appreciated the patients of the sales staff. We dealt both with Dino and Aragorn.(Awesome guys). We had planned on the purchase of one car, but they made the deal too good , so we bought both cars. We felt they were very open and honest with numbers that they gave us which was more than we could say for other dealerships. Financed a portion of the purchase and DJ (the Business Manager) was great to work with there as well. We kept the staff well over an hour after the store had closed doing paperwork all because we waited till the last minute. They did not seem to mind. We will tell others of our great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lori and Justin, We would like to thank both of you again for the opportunity to earn your business. We hope you enjoy both of your new vehicles and that you get many pleasureable miles out of each of them. Thanks again! Hirning Buick GMC.