Reviews
Dropped of our '24 Crosstrek for its 15k mile service the
Dropped of our '24 Crosstrek for its 15k mile service the day before the appointment. They started the job that day and had it completed the next day way before it was scheduled to be finished. The video with the Service Tech is a nice feature. I was kept informed on the status of the car by Amanda on a regular basis.
Dropped of our '24 Crosstrek for its 15k mile service the
Dropped of our '24 Crosstrek for its 15k mile service the day before the appointment. They started the job that day and had it completed the next day way before it was scheduled to be finished. The video with the Service Tech is a nice feature. I was kept informed on the status of the car by Amanda on a regular basis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've bought numerous cars here and the sales dept seems
I've bought numerous cars here and the sales dept seems to be improving as time goes by. My latest purchase was the most pleasant with low sales pressure, good service and helpful and diligent salespeople.
I've bought numerous cars here and the sales dept seems
I've bought numerous cars here and the sales dept seems to be improving as time goes by. My latest purchase was the most pleasant with low sales pressure, good service and helpful and diligent salespeople.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued trust in us and for taking the time to share your experience. It’s wonderful to hear that you’ve noticed our team’s growth and that your latest visit was the most enjoyable yet. We’re especially glad the low‑pressure approach and attentive service made a positive difference. Your feedback means a lot to our staff, and we look forward to making your next visit even better. Enjoy your new vehicle!
I went to Subaru for my state inspection for my Hyundai
I went to Subaru for my state inspection for my Hyundai Tucson. Very nice person at counter made me feel comfortable. Waited in their waiting area which was a nice space to relax. I would definitely go back for another inspection in the future.
I went to Subaru for my state inspection for my Hyundai
I went to Subaru for my state inspection for my Hyundai Tucson. Very nice person at counter made me feel comfortable. Waited in their waiting area which was a nice space to relax. I would definitely go back for another inspection in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us. We’re glad to hear that our team made you feel welcome and that our waiting area offered a comfortable place to relax during your inspection. It’s wonderful to know you’d choose to return, and we truly appreciate your trust in us. We look forward to helping you again in the future.
This was our second purchase in 2025 through John McLean.
This was our second purchase in 2025 through John McLean. He was very easy to deal with and very knowledgeable about the cars. I could sense that he understood us. He made both transactions seamless and easy.
This was our second purchase in 2025 through John McLean.
This was our second purchase in 2025 through John McLean. He was very easy to deal with and very knowledgeable about the cars. I could sense that he understood us. He made both transactions seamless and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience. It means a great deal to hear that your second purchase with John in 2025 was just as smooth and positive as the first. John takes pride in truly understanding his customers, and it’s wonderful to know his knowledge and easygoing approach made both transactions seamless for you. We appreciate your continued trust and look forward to helping you again in the future.
I had a remote car starter installed here and it works
I had a remote car starter installed here and it works beautifully! Efficient and high quality service! Thanks!
I had a remote car starter installed here and it works
I had a remote car starter installed here and it works beautifully! Efficient and high quality service! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We're thrilled to hear that you're enjoying your new remote starter and that our team delivered the efficient, high‑quality service you deserve. We truly appreciate you choosing us and hope to see you again down the road!
Not a great experience even though my expectation were
Not a great experience even though my expectation were low going in. Novice sales individual playing the "ask my manager game" which is never appreciated. I should have listened to local advice and purchased from Oliver Subaru in Rutland.
Not a great experience even though my expectation were
Not a great experience even though my expectation were low going in. Novice sales individual playing the "ask my manager game" which is never appreciated. I should have listened to local advice and purchased from Oliver Subaru in Rutland.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review. We appreciate your patience with a newer salesperson, and we understand how frustrating it can be when a manager needs to get involved to finalize the deal you’re looking for. We truly value your business and thank you for choosing us.
Great, reliable service.
Great, reliable service. They provide loaner cars if needed and are accommodating to schedule changes.
Great, reliable service.
Great, reliable service. They provide loaner cars if needed and are accommodating to schedule changes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! We’re glad to hear you’ve found our service team reliable and that the loaner vehicles and flexible scheduling have been helpful. We appreciate your trust and look forward to continuing to support you and your vehicle.
Danielle was my sales person.
Danielle was my sales person. She was warm and enthusiastic. Furthermore the finance manager was absolutely wonderful. We will definitely recommend Brattleboro Subaru
Danielle was my sales person.
Danielle was my sales person. She was warm and enthusiastic. Furthermore the finance manager was absolutely wonderful. We will definitely recommend Brattleboro Subaru
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience! We’re thrilled to hear that Danielle’s warm, enthusiastic approach made your visit memorable and that our finance manager provided such wonderful support. Your recommendation means a great deal to us. We’re grateful for your trust and look forward to welcoming you back to Brattleboro Subaru.
Always Receive Excellent Service and helpful explanations
Always Receive Excellent Service and helpful explanations from Jordan Barkow and the Brattleboro Subaru Service shop
Always Receive Excellent Service and helpful explanations
Always Receive Excellent Service and helpful explanations from Jordan Barkow and the Brattleboro Subaru Service shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that Jordan and our Brattleboro Subaru Service team consistently provide you with excellent service and clear, helpful explanations. We truly appreciate your trust and look forward to continuing to take great care of you and your vehicle.
I’ve been dealing with Brattleboro Subaru for many years
I’ve been dealing with Brattleboro Subaru for many years - I’m currently on my 3rd crosstrex a 2021 and can’t give her up !!!! Service has been amazing !!!!!!
I’ve been dealing with Brattleboro Subaru for many years
I’ve been dealing with Brattleboro Subaru for many years - I’m currently on my 3rd crosstrex a 2021 and can’t give her up !!!! Service has been amazing !!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair