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Did a great job! Staff was friendly and attentive! I would definitely recommend this dealership to anyone needing either a car or necessary repairs done!
Always get the best service when I bring my vehicle into Basil Ford. The employees always make sure you’re getting treated with the upmost respect every... visit.
Jose gets 5 stars ...,friendly, knowledgeable, punctual, respectable, well organized, excellent job today. Paperwork was explained to my satisfaction.... I would recommend him to anyone needing service.
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you.
Service department is a joke. I’ve never experienced such bad service before. I feel like once the dealership had my money I was thrown to the waste side.... Very disappointed. I have purchased 7 vehicles from this dealership and the first time I had to used their service department it really exposed how much they value their customers.
Thanks....Great guys who work there...Sales rep Ed was awesome and Tony made the buy easy and fast. THANKS GUYS!!! As long as the dealer have a wonderful... team...Will recommend if you want a great deal Go see Ed at the walden location.
They have great service and made getting my new vehicle a breeze I was in and out in about 30 mins and the new explorer is awesome
Great service provided by an excellent tech. I would definitely recommend that you take your car here if it needs any service at all. Especially tires.
Service dept has never been a disappointment to me. My 2017 Escape is my third consecutive vehicle with Basil. Always timely, good communicators, and... able to answer questions. Not patronizing but real. I respect that. From Ed in service and Mr Miller ( retired) in collision up to Jose and Dave in service today . Good folk getting the job done
Oil change, inspection, and other concern. Nobody greeted me for about 5 minutes in the small reception area where many employees were. I wondered if... I was in the right place.
Salesman was friendly and very aware of covid, and everything was kept sanitized and masked. He asked what I wanted and with a few counter offers we had... a deal. It was fast and painless.