Basil Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
97 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 22, 2019

    Great service friendly staff purchased my Jeep here and all have been great to work with. I highly recommend this dealership for buying and maintenance... needs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2019

    A very positive experience purchasing a used Dodge Caravan. Communication was open and clear and sales and financing staff were helpful throughout. Will... shop Basil again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 22, 2019

    Jose gets 5 stars ...,friendly, knowledgeable, punctual, respectable, well organized, excellent job today. Paperwork was explained to my satisfaction.... I would recommend him to anyone needing service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    August 5, 2019

    Excellent service received in a short period of time with no appointment. The facility was clean and the employees were very professional and courteous... and friendly

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2019

    Brought my car in for painless dent repair and it came out great! Was able to get a great result at a very reasonable price. Would definitely recommend... Basil collision

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2019

    Aaron at Fast Lane got me in and out with my one hour lunch break! He was great to deal with and will definitely look to Basil when my lease is up .

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2019

    Very good service, I needed a oil change, ended up needing a new tire, which was cover under my service plan. I did not spend any extra pocket money. Everything... was covered. Very happy and satisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2019

    Got a flat tire and Ford roadside assistance towed my car to Basil Ford. Jose Gonzalez was so helpful and even helped me figure out if the new tire was... covered by my lease. Would definitely use Basil Ford again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2019

    Dave took good care of me and promised car back by 4 and it was repaired by 330 so dealership was good to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2019

    Always great service. Andrew took care of me this time. I have bought my last three vehicles from Basil Ford because of the efficient services.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews