My 20 year old son recently purchased a 2014 Ford Escape Titanium 4x4 with 15,090 miles on her. From the initial call, scheduling a road test, communi...cation and follow up by the Basil Ford dealership professional staff before and after the sale, along a REAL FORD CERTIFIED 100,000 Miles bumper to Bumper Warranty at a fair price and the ability to negotiate a great price on the Titanium was the best experience at a dealership in over 4 car dealerships experiences. Oh the best of all 1.9% financing. Basil was great from Bill to Tony to Mike our sales person. I found the only dealership we will do business with moving forward, Basil Basil just great deals is the real thing !!!!! Keian & Claude
Keian, I'm so glad you had a great experience! Welcome to the Basil family!
John Patton was an excellent salesman and worked with me thru the whole process. I wasn’t pressured or felt hurried to buy. Finance was also very user... friendly and didn’t keep me around waiting for numbers. I would highly recommend Basil Ford in Buffalo.
Oil change was done quickly and conveniently on a Friday afternoon. Staff was very courteous. I would recommend to everyone. The price of service was ...fair.
Thanks Andrew! Welcome to the family!
Very courteous, professional, and knowledgeable. Thank You for taking my car without appointment and providing excellent service! I appreciate your ...understanding and willingness to help.
Thanks Bryan! Happy driving!
Tyler was great he let me know the progress of my vehicle every step of the way.My vehicle was done 5 minutes before the schedule time..thanks so much
Thanks Tamika! Happy driving to you!
Andrew was an excellent representative for Basil service. He was open and let me know when car woukd be done and services that needed to be done.
Thanks Jaci! Happy driving!
Quick Fast Friendly Service Done On My Car Thanks I Went In Got My Oil Change Didnt Take Long Price Was Fair Done Everything Needed To Make Sure I was... Taken Care Of
The Service staff is very attentive and friendly. They explained everything they needed to do and afterward offered a free car wash! I could feel the ...difference in my vehicle as I drove home.
Thanks Sherry! We appreciate your business !
Good service and fast service, customer service was great.
Thanks to you! Happy driving!
This is the 5th car I've leased from this dealer. I don't think I'll ever go anywhere else. Great service all around from the sales team to the repa...ir shop. Everyone is always so helpful.
Wow! 5 cars!! Thanks Joyce, we appreciate having you apart of the family!