Jim Murphy Buick GMC

Great experience leasing a new 2025 GMC Sierra from Jim Murphy GMC. My salesman Chuck Fell was excellent to work with and he answered all my questions and concerns. Would highly recommend Chuck to anyone who is looking to buy or lease a new vehicle.

BRENDAN WAS MY SALESMAN.. HE WAS VERY PROFESSIONAL AS WELL AS TENTATIVE...ANSWERED EVERY QUESTION..MADE THE PROCESS SMOOTH AND DELIVERED EXACTLY WHAT I WAS LOOKN FOR

As usual my scheduled appointment was very well taken care of by the Jim Murphy staff. Very little wait time, pleasant and professional staff. I would definitely recommend this dealership to anyone.

Everyone is kind and helpful, building is clean and neat, Appointments online are very easy to make, coffee and donuts are very good,In and out in no time...

I've been bringing my vehicle to Jim Murphy Buick GMC for over four years now, and I have to say, Imran Syed, my Service Advisor, consistently goes above and beyond to deliver top-notch service. From the moment I arrive, Imran listens carefully to my needs and takes the time to acknowledge every detail I mention about my car. He doesn?t just treat me like another customer; he customizes a service plan that works around my needs, which makes each visit feel personalized and thoughtful. One of the best things about working with Imran and the Jim Murphy team is how smooth and efficient they make the entire service experience. I?m always offered a shuttle ride almost immediately after dropping off my car, which means my waiting time is minimal?perfect for maintaining my schedule. Not only that, but they keep me updated throughout the day, so I?m always in the loop about the status of my car. This allows me to plan my day and work without any disruptions. Whether I?m bringing in my 2018 GMC or if I were to drive a 2024 model, I?m confident that I would receive the same excellent level of care and attention. The service provided makes it clear that they treat every vehicle, regardless of the model year, with the highest level of respect and care. It's not just about fixing what?s broken?it?s about ensuring the car stays in top shape for the long run. If you?re looking for a service team that truly cares about both you and your vehicle, I can't recommend Imran Syed and the service department at Jim Murphy Buick GMC enough. They go out of their way to make sure your experience is seamless, and your car is always taken care of, no matter what year it is. Thank you, Imran, and the entire team, for your dedication and consistent, outstanding service!

Great experience. Always through and polite. They do their jobs right the 1st time.

30000 miles and pistons go bad. Encore got fixed then didn't start. They told me I had bad gas. 1 month later out of the blue a computer update came and car starts like dream. Bad gas, I don't think so. Bought another car from a different dealership. Never again. Friday they were eating pizza and couldn,t care that I was there to pick up car

if you are looking for a place to get insulted ... this is the place to go ! The car I wanted to trade in was listed on autotrader (several car price examples) for anywhere from $10,000 to $14,000. They offered me $4000 . Kelly blue book trade in average is $7050

The best service I ever had they are good the best I bought my truck and Jim Murphy great job there with buying didn’t feel pressured Coreys a great guy and the service guys are fantastic

Hands down the worst buying experience of my life, after helping my Neice purchase her first car, (which should have been a great experience). our salesperson was thoughtful and helpful; However, the Dealerships general manager needs to take a serious anger Management program. this guy was way out of bounds, highly unprofessional, flat out nasty. there are many other great Dealerships in WNY that won't treat you like crap. NEVER AGAIN!!