Reviews
mazda cx-9
Great communication. Reasonable costs. Timely, quick service. Seemed like good guys. Coffee being served again. Hassle free. Finished in reasonable time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marc, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great facility with great care.
Troubles occurring with my vehicle we're quickly identified and resolution was in motion immediately. They discovered my fuel door release problem was due to a bent latch and my air flow was suffering because of a really dirty cabin filter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Steve Winters, GM, swinters@foxmotors.com
Great customer service
Everything has gone so smoothly dealing with Fox Ford. From buying my first ever car from a dealership to scheduling my oil change. They always answer my question in an educating tone and never talk down to me. I would highly recommend this dealership for the great customer service they practice.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janeen, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great service Clean facilities
I liked the fact that after calling the night before and verifying the part needed was in stock I was able to get the repair done the next day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Good maintenance services
Excellent customer services kept me posted on the status and recommended the part needed to replaced to ensure the maintenance is completed fulfilled and needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Betty! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great service
Making an online appointment was easy and convenient. Staff was friendly and helpful. Waiting room was nice, serving local coffee from Schuil
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karynn, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Mazda's Service Department. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great service
Fast, clean, efficient, good price for the work performed, never had any issues with work performed, friendly. I like that if you have any questions while you wait you can text them. Receipts are clear and easy to read and understand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Exceed all expectations
Sincere and honest sales associates......no bull.....sales, finance, delivery and parts are a total team effort for customer satisfaction ....... could not have been better
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Good and quick service
Polite service provider, explained everything in detail before providing the service, came back after inspection to explain any other needs and the cost of each activity/part provided. It was performed quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Dependable service
The staff is very helpful, as always. Shout out to Sid, Jerry and Rob for years of help with sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com