Graff Chevrolet Durand

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
331 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 15, 2020

    Steve at Graff Chevrolet in Durand did a great job and was very helpful. I'm really pleased with my new vehicle. Thanks again Steve for spending so much... time with me until we found the perfect car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 11, 2020

    These people are liars, cheats and crooks! Advertised 3k for trade in but when they gave me the numbers, they hoped I was dumb enough not to see that they... only have me $900 for trade in. When I questioned this they told me that the the car I wanted to buy ( Malibu ) did not qualify for the highly advertised 3k trade in no matter what.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Jeffery! We have reviewed your review with our management team and unfortunately we do not have a pre-owned Malibu in our inventory for sale at thi...s time. We are also not advertising $3000 minimum trade at this time nor are we advertising any trade promotion this month. Are you sure you have the correct dealership information regarding your recent dealership visit? If you would liked to discuss your concerns, please contact our Business Development Manager at the Graff Durand location directly at (989) 288-1185. Thank you.

  • April 12, 2019

    My wife and I went to Graff after trying a couple of other dealerships. Eric gave us the best deal we had found yet, on exactly what we wanted. The next... he prepared everything while I was at work. When I came to pick up the vehicle, everything was prepared already and I was out there in 30 min. Great experience!!! Eric hustled hard!! I would recommend this dealership to anyone looking for a painless car buying experience!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 17, 2020

    The staff was very friendly and answered all my questions.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2020

    Buying can be stressful with high pressure salesmanship... Jason was extremely professional and courteous to our needs. Best experience ever! If your in... the market for a new vehicle, dont waste time and effort STOP IN AT GRAFF! I've found my new home for new vehicles!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 26, 2020

    Would recommend to family and friends. Great and true customer service. Greg was amazing and on point. Jeff was informative and efficient . Love my new... vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 16, 2020

    Always fast courteous service . Mike and Kayle are always helpful and they know their products.. Thanks again I will be backagain even with the 40 minute... ride !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 4, 2020

    A wonderful small town, close to Flint that treats their customers with respect and also a Great dealership for vehicle repairs .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2019

    My lease was coming up and I needed to turn it in. Worked with Steve 3 years ago and went back to him. Steve worked hard on getting me the best deal since... I live in Tennessee and incentives are different in that region. His hard work and patience with me while I decided which vehicle I wanted was above and beyond. The entire Graff team was great! Love my new Chevy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    December 13, 2019

    Needed a vehicle pretty bad. Didn’t get what I really wanted. Wife and I liked this 2011 Chevrolet Equinox we decided to go after. Asked my salesman chad... about the Equinox got the great reliable vehicles. No issues to my knowledge.#2 best selling Chevrolet. A month later vehicle is dead took into service I have the all mighty of problems the 2011 Equinox is known for. $9000 lawn ornament and the knowledge of what the 2011 Equinox is all about and big it sucks. Apparently integrity in dealerships are dead. The story’s I got from sales differ from service. Buyers be aware of your models when looking and do research before pulling the trigger.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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