Al Serra Auto Plaza

I am adding to a review I put on here . Al serra reached out to us today and are willing to work with us on this vehicle

Will not buy from here again, feel like we were ripped off. I didn't expect to have to put over 1600 in the car before we even got it home.

Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY. A manager sat in the car with me. He didn't judge me & explained how the... lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!! Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?

Offers cars for sale out of state, but does not want to sell them because they would have to wait for paperwork. They can do it, but want to sell local... because it's faster.

My experience with Bryan was excellent. He was very attentive and asked a lot of questions to make sure he could get me in the right car with the best... deals. All while social distancing!

So very happy with Derek Suttle from Al Serra! He was patient, knowledgeable, and so very friendly. He even came in on his day off for me to take delivery... of my new vehicle. I strongly recommend letting Derek help you find your next vehicle!

Had a great experience with Glenn, even during the Covid crisis, did most paperwork and prior to meeting with Glenn and the signing , and turn over keys... was completed with safety precautions in place. Great Job Glenn

As positive as it can get. Tasha is the picture perfect professional employee. Knows her job and always greets me with a smile (even while wearing a mask).... You have a winner with her.

Purchased from them during crazy times and they made very simple. Glen was quick to respond to any of my questions or concerns. They options and pricing... were better than any dealership around and definitely customer focused.

James puts his customers first! He is reliable, honest, and professional. James understood the severity of the necessary repairs and acted quickly to... resolve all issues. He communicated well during the repair process and didn’t leave me questioning the status of my vehicle. James and the Al Serra Team have a customer for life!!