Reviews
Great job
Great shop. I appreciate being able to walk in ,near panic and have bill in service calm my nerves. I would highly recommend Bill Webber. Thanks you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. We are happy to hear that Bill was able to settle your nerves and help to make you well informed on what needed to be done on your car. We appreciate the recommendations, and will be sure to pass along your review to Bill.
Service
Service as always has been exceptional and quick. Bill Webber as well as others at the service center have been very friendly. When I indicated that I didn't have much time Biil was able to have the work completed promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words on your experience with Bill and the rest of our service team. We look forward to assisting with any future car servicing needs.
Pleased wiht service
The service people at Transitowne Jeep Chrysler Dodge Ram of Williamsville addressed the problems with my 2010 Jeep Grand Cherokee which included the driver side window opener mechanism sticking or malfunctioning and the tire pressure monitoring system. Recognizing these malfunctions would take time to diagnose and correct, the technician(s) successfully addressed those problems while I waited (approx. 2 hours 15 minutes). Having a comfortable waiting room area with TV and free coffee was an added value.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words on our service department and professional team. We are happy to hear that you enjoyed working with us, and felt comfortable in the waiting room. We hope to work with you again the next time you are in need.
Knowledgeable service counter
There for routine maintenance and Bill suggested an additional service that was needed and that I had forgotten about. Spent some time with Mike in sales and he was very knowledgeable as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were happy to help and are glad that your trusted us with your vehicle. Thanks for taking the time to share your feedback. We hope all is well.
Safety recall on a restraint contrller
Part was ordered by Dawn and appointment was made. On the appointment day Bill took care of the car. The work was done in the expected time. Told to call if I need future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your experience with us. We're glad everything went smoothly and hope to work with you again in the future. Take care.
Oil changey
The oil change was done in less then 40 min from the time I got till the time I left which was less then the time they quoted me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience with us! We're happy you came to us for your oil change and hope all is well with your car.
always courteous friendly service.
always courteous friendly service,Dept. have been doing Business with them since 2008,never had a problem! would recommend them to my friends with out hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the great feedback and your continued loyalty and patronage. Thank you for the kind recommendation. We look forward to continuing to work with you down the road.
Prompt to respond to problem with vehicle. Resolved asap.
Very Satisfied. This is my 3rd vehicle purchased thru this dealership. I just appreciate how nice and helpful the entire staff has been at every level. No high pressure sales people which is very appreciated. Real people that are really there to help the best they to get what you want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to be reading your feedback. Thanks for the kind words and thoughtful review. It's great to hear how well our staff has treated you and hope you have a great rest of your day.
A+ Service as always
The ONLY dealership I will trust with my Jeep. This is the 1st vehicle I have ever owned that I take to a dealer for service & I only do so because they are top notch in EVERYTHING , service, cleanliness, prices, customer service. And they don't do anything unnecessary just to make a dollar! As always, THANX guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the thoughtful and generous review. It is nice to hear how much you appreciate the work that we do and look forward to working with you again in the future. Take care.
Gas cap replacement.
My check engine light came on again and this time they diagnosed it to be that my gas cap needed replacement. The service was great but regretfully my gascap light came on again, believe it or not today! So, I maybe making a return visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback! We're glad that you were satisfied with our service. You are welcome to stop by any time. We hope to hear from you soon.