Reviews
Moran have been greatly appreciated and respected for the wonderful work you all have done and getting my car thank you Mr. Richard for working with Mr.Dollinger in getting my car to me . Thank you and continue the great work.Michael Jones, Arizona
Moran have been greatly appreciated and respected for the wonderful work you all have done and getting my car thank you Mr. Richard for working with Mr.Dollinger in getting my car to me . Thank you and continue the great work.Michael Jones, Arizona
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moran Chevrolet Ft. Gratiot. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frank was absolutely great!!! He did everything possible to make it a great experience. My experience with another salesperson was not a good one (2 1/2 years ago) I'm so grateful for the recommendation to go with Frank. Very happy with the lease I got into. I have and will continue to tell other people how great the experience was for me. Jon was friendly and pleasant. Both father and son are assets to Moran Chevrolet.
Frank was absolutely great!!! He did everything possible to make it a great experience. My experience with another salesperson was not a good one (2 1/2 years ago) I'm so grateful for the recommendation to go with Frank. Very happy with the lease I got into. I have and will continue to tell other people how great the experience was for me. Jon was friendly and pleasant. Both father and son are assets to Moran Chevrolet.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathy, it is great to hear Frank helped make this a positive visit and that Jon contributed to a friendly experience. We appreciate your recommendation and are glad you are enjoying your new lease.
We made an appointment to have our 2023 Blazer oil leak repaired. On 6/8/2026 at 8AM we checked the vehicle in and were told it would be at least 2 days before a technician would get to it. After 4 days (Thursday) I checked on the status. I was told a tech had found a leak but had not determined the location on Wednesday. So I checked back on Friday as I hadn’t heard anything. I could not get anyone to answer or return calls after leaving voicemail messages. We Had to drive there to see the service department employees that I had called. They checked on my vehicle status and reported the technician was not there and hadn’t done anything further to the car. I requested the vehicle return and I would go elsewhere for service. I took my vehicle to another dealer on the following Tuesday and it was repaired and ready for pickup on that Wednesday. Service Bulletin 21-NA-240. Good news is, I found a new dealership.
We made an appointment to have our 2023 Blazer oil leak repaired. On 6/8/2026 at 8AM we checked the vehicle in and were told it would be at least 2 days before a technician would get to it. After 4 days (Thursday) I checked on the status. I was told a tech had found a leak but had not determined the location on Wednesday. So I checked back on Friday as I hadn’t heard anything. I could not get anyone to answer or return calls after leaving voicemail messages. We Had to drive there to see the service department employees that I had called. They checked on my vehicle status and reported the technician was not there and hadn’t done anything further to the car. I requested the vehicle return and I would go elsewhere for service. I took my vehicle to another dealer on the following Tuesday and it was repaired and ready for pickup on that Wednesday. Service Bulletin 21-NA-240. Good news is, I found a new dealership.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Took my Colorado for the thermostat to be replaced. That was great what wasn't was the price $1900. A week or so later my brother took a look at something and said "wow your thermostat is right there, they did t have to pull the engine. We then called arou d to other chevy dealrships that quoted was $1000ish, wow shame one for not calling around, shame on Moran Cherverlot for price gouging! Beware price around!
Took my Colorado for the thermostat to be replaced. That was great what wasn't was the price $1900. A week or so later my brother took a look at something and said "wow your thermostat is right there, they did t have to pull the engine. We then called arou d to other chevy dealrships that quoted was $1000ish, wow shame one for not calling around, shame on Moran Cherverlot for price gouging! Beware price around!
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Mike Liagre provided the best experience and went above and beyond to help us!! We highly recommend him!
Mike Liagre provided the best experience and went above and beyond to help us!! We highly recommend him!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, we’re glad to hear Mike Liagre made such a strong impression and went above and beyond for you. It’s great knowing he helped make your experience at Moran Chevrolet Ft. Gratiot such a positive one. We truly appreciate you taking the time to share this feedback.
My current review on their google pg Do not get service done there. We had our truck towed there over 2 weeks ago due to possible transmission problem, hasn't even been looked at and wasnt given a loaner while they take their sweet time so we are struggling with only 1 vehicle while they xx. Dont waste your time....and we bought it there....you would think the service would be better Update : It has now been 6 weeks and no the team never reached out, we have to call them. Our truck was supposed to be ready for pick up yesterday, now they say possibly tomorrow...still no loner vehicle while they want almost $10,000 to fix it.
My current review on their google pg Do not get service done there. We had our truck towed there over 2 weeks ago due to possible transmission problem, hasn't even been looked at and wasnt given a loaner while they take their sweet time so we are struggling with only 1 vehicle while they xx. Dont waste your time....and we bought it there....you would think the service would be better Update : It has now been 6 weeks and no the team never reached out, we have to call them. Our truck was supposed to be ready for pick up yesterday, now they say possibly tomorrow...still no loner vehicle while they want almost $10,000 to fix it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Our salesman Mike Liagre was great. He was very friendly and did not try and pressure us to buy. Mike was very knowledgeable and professional. Thanks Mike, and by the way, the old lady costume for Halloween was awesome!
Our salesman Mike Liagre was great. He was very friendly and did not try and pressure us to buy. Mike was very knowledgeable and professional. Thanks Mike, and by the way, the old lady costume for Halloween was awesome!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lawrence, we’re so glad to hear Mike made your experience enjoyable and pressure-free. It’s great that his knowledge and professionalism stood out, and we love that you noticed his fun Halloween spirit too! Thanks for sharing, and we look forward to seeing you again at Moran Chevrolet Ft. Gratiot.
I would recommend Moran Chevrolet to anyone looking for great customer service. The staff is friendly and thoroughly explains the repair process and accurately determines the time needed for the repairs. Everything went exactly as described.
I would recommend Moran Chevrolet to anyone looking for great customer service. The staff is friendly and thoroughly explains the repair process and accurately determines the time needed for the repairs. Everything went exactly as described.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff, thank you for sharing your experience! We’re so glad to hear that our team made the repair process clear and accurate for you. It means a lot to know you would recommend Moran Chevrolet, and we look forward to providing the same great service whenever you need us.
I can't express strongly enough to STAY AWAY! This is a long story, so I'll just hit the highlights. Quite some time ago, I was shopping for a used SUV. I had CASH in hand. I was looking over one at Moron er, Moran I was interested in. The sales guy slowly walks over, looked at me and said, and I quote "You can't afford this car." I vowed to never step foot on their lot again. However, recently I needed some warranty work done (purchased at another dealership of course) and jumped throuogh their hoops to get an appointment. The work was assessed, parts ordered and the job started. Several days into a job that was supposed to take 2 days, they gave me some story about it needing paint and it will be ready tomorrow afternoon. Several days later, I called for an update and was told the car was waiting to go for painting. Obviously someone was lying. When I finally went to pick it up, i noticed a HUGE SCRATCH. They tried telling me "It must have been there when you brought it in." It was NOT. Then they said, it must have happened when the part failed then. Then it sould be included under warranty, FIX IT. They basically refused and only buffed it out. It was too deep for that, but that was all they would do. There is much more to the story, such as the manager literally yelling at me and calling me a liar, accusing ME of trying to cheat them! I finally just walked away before completely losing my temper and ending up in jail. I will NEVER, EVER, do business with ANY of the SEVERAL dealerships Moran owns. I suggest that You stay away from these lying, cheating, miserable SOBs too. Tell all your friends too.
I can't express strongly enough to STAY AWAY! This is a long story, so I'll just hit the highlights. Quite some time ago, I was shopping for a used SUV. I had CASH in hand. I was looking over one at Moron er, Moran I was interested in. The sales guy slowly walks over, looked at me and said, and I quote "You can't afford this car." I vowed to never step foot on their lot again. However, recently I needed some warranty work done (purchased at another dealership of course) and jumped throuogh their hoops to get an appointment. The work was assessed, parts ordered and the job started. Several days into a job that was supposed to take 2 days, they gave me some story about it needing paint and it will be ready tomorrow afternoon. Several days later, I called for an update and was told the car was waiting to go for painting. Obviously someone was lying. When I finally went to pick it up, i noticed a HUGE SCRATCH. They tried telling me "It must have been there when you brought it in." It was NOT. Then they said, it must have happened when the part failed then. Then it sould be included under warranty, FIX IT. They basically refused and only buffed it out. It was too deep for that, but that was all they would do. There is much more to the story, such as the manager literally yelling at me and calling me a liar, accusing ME of trying to cheat them! I finally just walked away before completely losing my temper and ending up in jail. I will NEVER, EVER, do business with ANY of the SEVERAL dealerships Moran owns. I suggest that You stay away from these lying, cheating, miserable SOBs too. Tell all your friends too.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They gouged my rim when patching a nail hole in tire and now they are saying there is no way they could have done this.
They gouged my rim when patching a nail hole in tire and now they are saying there is no way they could have done this.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bradley, thank you for your review. We’re sorry to hear about the damage to your rim after the tire patch. We’d like to take a closer look to figure out what happened. Our team isn’t here to dismiss your experience—we want to get to the bottom of this. Please reach out so we can find a solution for you.