Reviews
They gouged my rim when patching a nail hole in tire and
They gouged my rim when patching a nail hole in tire and now they are saying there is no way they could have done this.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bradley, thank you for your review. We’re sorry to hear about the damage to your rim after the tire patch. We’d like to take a closer look to figure out what happened. Our team isn’t here to dismiss your experience—we want to get to the bottom of this. Please reach out so we can find a solution for you.
Seth Mehlberg did an AWESOME job on my suburban!
Seth Mehlberg did an AWESOME job on my suburban!! He went over the top to fit me in and worked promptly to meet my timeline. I will continue to I go there due to Seth.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Edward, thank you for your feedback! We're so glad to hear that Seth Mehlberg provided exceptional service for your Suburban and went above and beyond to meet your timeline. We truly appreciate your continued trust in Moran Chevrolet Ft. Gratiot, and we're looking forward to serving you again!
Sorry this is not a great review While shopping for a
Sorry this is not a great review While shopping for a vehicle I was told “we don’t take used explorers like that here we have to be careful what’s on our lot“ Then you can guess what happened I walked away and left Never to return again
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Great experience good time fast and friendly very nice
Great experience good time fast and friendly very nice place people worked with us and got us what we wanted
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Vernon! We’re so glad to hear that you had a great experience and that our team was able to help you find exactly what you wanted. We truly appreciate your kind words and look forward to assisting you again in the future!
Great experience with Ed Koury.
Great experience with Ed Koury. Learned alot from Ed. Cars are great, especially the Trax. Would deal with Ed again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you, Cindy, for your wonderful feedback! We’re so glad to hear that Ed provided such a great experience and helped you learn more about the Trax. We truly appreciate your support and would be happy to work with you again in the future. Wishing you a Happy Holiday season!
Very helpful, got me in and out right away.
Very helpful, got me in and out right away. Needed my oil changed and tires rotated. Was awesome to get my vehicle back washed. Greatly appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Kellie! We're thrilled to hear you had such a smooth and efficient experience with us. Getting you in and out quickly while taking care of your oil change and tire rotation is exactly what we aim for. We're so glad you appreciated the car wash, too—it’s our way of adding a little extra touch to your visit! We look forward to seeing you again next time!
They lowballed me on the trade in value of my car by at
They lowballed me on the trade in value of my car by at least 2k. I went to 2 different dealerships to get quotes for what they'd buy my car for, texted these guys and they matched the price. It was a pain to go through extra hoops in what is already an anxiety inducing process just because they wanted to get a little more money out of me. I don't think I'll go here next time I buy a car. Especially since my family is a GM family, my uncle dealt with them before and he had sent them the info, so I'd use his employee discount. They didn't try messing with his stuff, so I do think it was because I'm a woman and went car shopping without my mom instead of with a man.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
I absolutely loved working with the staff at Moran
I absolutely loved working with the staff at Moran Chevrolet. Erik, my sales person was so helpful and professional. Their team is top notch! Best experience ever in buying a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Karen! We're thrilled to hear that you had such a positive experience at Moran Chevrolet. Erik and the entire team are dedicated to providing top-notch service, and we're glad to know they exceeded your expectations. Enjoy your new vehicle, and we look forward to serving you again in the future!
Moran
I have always had a great experience with Moran!!!
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cynthia, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!
Oil change/Tire replacement
Always courteous and professional!They were able to warranty the tire, so that was a plus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Dennis, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!