Reviews
Great place to get an oil change!
Great place to get an oil change! Super customer communication, ease of making an appointment.
Great place to get an oil change!
Great place to get an oil change! Super customer communication, ease of making an appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly courteous helpful will summarize the way this
Friendly courteous helpful will summarize the way this dealership takes care of their customers from what I've seen
Friendly courteous helpful will summarize the way this
Friendly courteous helpful will summarize the way this dealership takes care of their customers from what I've seen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Levi and Emily were very helpful and understanding when
Levi and Emily were very helpful and understanding when it came to figuring out what the humming noise from my vehicle was. The service techs took the time to figure it out and replace the bearings. The service department has always been friendly and helpful.
Levi and Emily were very helpful and understanding when
Levi and Emily were very helpful and understanding when it came to figuring out what the humming noise from my vehicle was. The service techs took the time to figure it out and replace the bearings. The service department has always been friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Symdon Motors, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From start to finish, Aaron made it incredibly easy to
From start to finish, Aaron made it incredibly easy to buy a car, and we are more than satisfied with what we bought! Shane also did everything possible to ensure a smooth transaction and answered any questions we had. I would gladly buy from this dealership again!
From start to finish, Aaron made it incredibly easy to
From start to finish, Aaron made it incredibly easy to buy a car, and we are more than satisfied with what we bought! Shane also did everything possible to ensure a smooth transaction and answered any questions we had. I would gladly buy from this dealership again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Symdon Motors, INC. and we hope to see you again soon!
Brenda was the most helpful salesperson I have ever dealt
Brenda was the most helpful salesperson I have ever dealt with. Very professional and down to earth.
Brenda was the most helpful salesperson I have ever dealt
Brenda was the most helpful salesperson I have ever dealt with. Very professional and down to earth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
They had my truck for three days to complete warranty
They had my truck for three days to complete warranty work and I finally received a call from the cashier folks in service that my vehicle was ready but they couldn’t speak to all that was done. Would have been nice to have the service advisor call me when the work was completed. FYI they only have one mechanic that can complete technical engineer work. So it took weeks to actually get the work completed.
They had my truck for three days to complete warranty
They had my truck for three days to complete warranty work and I finally received a call from the cashier folks in service that my vehicle was ready but they couldn’t speak to all that was done. Would have been nice to have the service advisor call me when the work was completed. FYI they only have one mechanic that can complete technical engineer work. So it took weeks to actually get the work completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us. Here at Symdon Chevrolet of Mount Horeb, we strive to communicate in a clear and timely manner with all of our customers, though we are human and make occasional mistakes. After speaking with our Service Manager, Emily, if this is the customer she believes it to be (it is hard to match up user names and customer names sometimes, as we are a busy shop) it sounds like we completed your warranty work as soon as the part came in, which sometimes takes a few days, or longer if there is a backlog, and she personally called you back once it was completed. We do have 6 GM Certified Master Technicians, one with a World Class rating, all of whom are able to do technical engine repair, though there are certain highly specialized jobs that one or two of them truly excel at, and when one of those particular jobs comes up, we try to make sure the right tech takes the job. Service departments around the area are very busy right now, but I do promise you, we are making every effort to take the best possible care of our customers. If any of your concerns was not addressed, or if you have further concerns, we want to make sure you are heard and assisted, and our Service Manager Emily is here Monday-Friday. She can be reached at 608.437.5555.
I want to give a HUGE Thank you to Symdons of Mount
I want to give a HUGE Thank you to Symdons of Mount Horeb. I was on the hwy close to their shop about 2:25pm when I heard a 'sssshhhhthumpthump' I stopped and found a 'nail' in the back tire. I called Symdons and was told to bring it right over. I was on my way to take my dog to the vet, so I told the lady that on the phone. She said that I could still make the 3:00 vet appointment. I was able to pull right in, someone took the vehicle and after a bit of a struggle, took an 8" rod out of the tire that was buried right down into the tire! He tried plugging it but it didn't hold. The lady who helped me came over and handed me a set of keys to one of their cars so that I could still take my dog to her appointment. When we got back and they were still trying to plug it from the inside. The rod also took out the tire sensor, so they replaced that too. While we were waiting, another lady got my dog a bowl for water and treats. What a wonderful experience and they didn't charge me much for all of their hard work! I truly appreciate them more than they will ever know AND they made me feel very welcomed. Thank you so much.
I want to give a HUGE Thank you to Symdons of Mount
I want to give a HUGE Thank you to Symdons of Mount Horeb. I was on the hwy close to their shop about 2:25pm when I heard a 'sssshhhhthumpthump' I stopped and found a 'nail' in the back tire. I called Symdons and was told to bring it right over. I was on my way to take my dog to the vet, so I told the lady that on the phone. She said that I could still make the 3:00 vet appointment. I was able to pull right in, someone took the vehicle and after a bit of a struggle, took an 8" rod out of the tire that was buried right down into the tire! He tried plugging it but it didn't hold. The lady who helped me came over and handed me a set of keys to one of their cars so that I could still take my dog to her appointment. When we got back and they were still trying to plug it from the inside. The rod also took out the tire sensor, so they replaced that too. While we were waiting, another lady got my dog a bowl for water and treats. What a wonderful experience and they didn't charge me much for all of their hard work! I truly appreciate them more than they will ever know AND they made me feel very welcomed. Thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Symdon Motors, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to work with, accommodating, not high-pressure.
Easy to work with, accommodating, not high-pressure. Shane is great and has always been responsive, professional, and a pleasure to work with. We have purchased several vehicles at this dealership through the years and keep returning. Also have all service work done here. We did not work with Tyler so I did not rate him.
Easy to work with, accommodating, not high-pressure.
Easy to work with, accommodating, not high-pressure. Shane is great and has always been responsive, professional, and a pleasure to work with. We have purchased several vehicles at this dealership through the years and keep returning. Also have all service work done here. We did not work with Tyler so I did not rate him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Symdon Motors, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
No one was pushy, answered my questions and concerns
No one was pushy, answered my questions and concerns about the vehicle I was looking at. Delivery was really quick once I sat down in his office. Thanks
No one was pushy, answered my questions and concerns
No one was pushy, answered my questions and concerns about the vehicle I was looking at. Delivery was really quick once I sat down in his office. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A friendly and knowledgeable staff.
A friendly and knowledgeable staff. All communication was professional, easy to understand and complete. My vehicle was ready when they said it would be ready.
A friendly and knowledgeable staff.
A friendly and knowledgeable staff. All communication was professional, easy to understand and complete. My vehicle was ready when they said it would be ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Symdon Motors, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.