Mike Barney Nissan

It was the worst experience after finding the car I liked tried to work a deal not once was told to put a deposit to hold it while we worked things out.. put a application in so did my co signer and a family emergency happened which delayed it by a day and was told car was sold and in the most of the conversation was told by the salesman not to call him back unless I took the deal he offered… poor customer service I drove a hr in a half each way and then to be treated the way I was and then to not once say let’s put a detto hold the car then to in turn sell it because he never asked for a deposit to hold it… I will never do business again I was treated horribly!!!!

Leased a new Sentra from Steve Gates. He made the transaction very smooth and was considerate of my time.

Charge more than what is listed on the internet. Don't go there unless you are willing to pay more than anywhere else

This is a "service review" first Tony (service manager)and Tom are decent guys and not to blame for my service experience (but company policy is)....I had our Nissan Murano flat bedded to this dealership with electrical problems i was quoted a price to reflash a replaced ECM (computer) the computer was reflashed and the engine would still not start than I was quoted a "diagnostic fee" which i accepted thinking that this meant that I would find out what was wrong with our car. It was found that #4 ignition coil was bad which Mike Barney replaced than upon Mike Barneys service Dept attempting to start the vehicle all 6 ignition coils failed and burned out....at that time i was told if we were to continue with the repair it would be another diagnostic fee how many diagnostics fees are we expected to pay ??? Bottom line is we paid almost 600.00 (after a 10% discount they felt bad for us) and when the vehicle was again flat bedded to another repair shop it was worse off than is was before.... aren't big car dealerships grand !

They are quick to respond. I’m very conscientious of the buyer. The sales person Joe Schwartz was so well-versed and well mannered. It was a pleasure to work with him. He went out of his way, and we would purchase again from him.

Run don’t walk away. These people are all criminals starting with Steve Dibble the manager down to the sales person. Sold me a $100,000 vehicle that have been previously wrecked and was attempted to be repaired. When I found out about this fraud, they stopped communicating and forced me to sue them. As the other reviews here suggest these are absolute criminals.

High pressure salesman sold us a car that we didn’t want and took advantage of our limited time. Also pressured us into adding other coverages we didn’t want and would not adjust or accommodate our concerns. Advise not to car shop with them.

Very bad and extremally low class service. I give 1 star as I could not go lower then that. I've ordered transmission from this dealer and person I was dealing with was polite. He found part number and price and we agreed on terms. As per Wes manager they wanted me to confirm by email that it's OK to charge my credit card that I give it to them over the phone, sins I'm from Toronto. I paid $500 USD deposit and part was ordered. I had my delivery person bring old transmission (the core) and pick you new transmission. Parts person that my delivery person was dealing with was very rude, as if he would hate the job he is doing. I called Wes to tell him about it and he says he'll ask his manager for the next step. After he came back he took my visa and wanted to charge me full amount for this part, not considering $500 deposit that I paid already. When I've remind him of that then he processed to charge $1932 witch was balance. All went OK and conversation ended. Then, after 5 minutes my delivery person called me to say they are not releasing this part (even paid for) because they were affright I would put stop payment on it after part pick up and requested that I speak to Mark, the manager. I called him and told him that I emailed already my confirmation for the cost of transmission, they took my credit card payment so why doesn't he release this part - he told me he fills that I would charge back my credit card and they would not get payment for the part. I said fine, I asked my delivery person to leave and ask Wes to process refund to both my MC and visa. Still waiting for refund confirmation - I asked for that hours ago. I recommend to everyone not to deal with this dealer, there are other dealers around so deal with them. And it doesn't matter if I'm from Toronto or Buffalo - if somebody wants to do treks with their credit card payments then they'll do it, so this dealer should not except any credit card payments at all - they are being hypocrites.

Very bad and extremally low class service. I give 1 star as I could not go lower then that. I've ordered transmission from this dealer and person I was dealing with was polite. He found part number and price and we agreed on terms. As per Wes manager they wanted me to confirm by email that it's OK to charge my credit card that I give it to them over the phone, sins I'm from Toronto. I paid $500 USD deposit and part was ordered. I had my delivery person bring old transmission (the core) and pick you new transmission. Parts person that my delivery person was dealing with was very rude, as if he would hate the job he is doing. I called Wes to tell him about it and he says he'll ask his manager for the next step. After he came back he took my visa and wanted to charge me full amount for this part, not considering $500 deposit that I paid already. When I've remind him of that then he processed to charge $1932 witch was balance. All went OK and conversation ended. Then, after 5 minutes my delivery person called me to say they are not releasing this part (even paid for) because they were affright I would put stop payment on it after part pick up and requested that I speak to Mark, the manager. I called him and told him that I emailed already my confirmation for the cost of transmission, they took my credit card payment so why doesn't he release this part - he told me he fills that I would charge back my credit card and they would not get payment for the part. I said fine, I asked my delivery person to leave and ask Wes to process refund to both my MC and visa. Still waiting for refund confirmation - I asked for that hours ago. I recommend to everyone not to deal with this dealer, there are other dealers around so deal with them. And it doesn't matter if I'm from Toronto or Buffalo - if somebody wants to do treks with their credit card payments then they'll do it, so this dealer should not except any credit card payments at all - they are being hypocrites.

Bethany Carpenter made the process of leasing a Sentra so easy. Highly recommended. Will return for future business. Treated very well. Go see Bethany for your next Nissan.