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Foss Motors

(82 reviews)

Reviews

(82 reviews)

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Very genuine down to earth

Several years ago, I started seeing Foss Motors commercials on TV staring the owner Larry Foss. As I have always been a Dodge truck owner since the mid sixties and had always bought from a dealer up state in Maine where I come from. After I bought my last truck from that dealer 10 years ago they decided to retire and close their business. I then decided to buy my next truck from a local dealer and Foss motors came to mind because of Larry's commercials. I checked company ratings and found them to better than all other Dodge dealers in the area. This didn't surprise me as Larry impressed me as being a very genuine down to earth person whom I figured I could put my trust in. When I decided it was time to buy a new truck I went to Foss Motors and asked to speak with Larry, we talked for several minutes and I found him to be just as I had envisioned him to be. He then turned me over to a relatively young salesman named Brock Kerr and said he would take good care of me and my needs,.he was right., Brock is a very bright, non pushy salesman and I don't like pushy sales people. He made my purchase a pleasure and treated me with respect and honesty, what more could one ask for. Oh and by the way I got a great truck at very reasonable price. Brock has communicated with me a few times since my purchase to make sure I was happy which is always a nice touch. Thank you Larry Foss and Brock Kerr, it has been my pleasure to do business with you. Evan Churchill Eliot, Maine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

I have bought a few jeeps over the years and my past 2 jeeps came from a different dealer. This time around, my current dealer didn't give me the service that I was used to. In fact, I felt like I was just another number for them. I started contacting other dealers in the area and none of them were willing to work with me like Foss Motors was. I was extremely surprised, yet very pleased with the way things operate at Foss. The fact that they are a family owned business and I worked hands on with not only my sales Rep Deirdre, The owner Tim Foss was helpful and he was more than willing to make my experience a good one and work with me on price and without any hesitation, made me feel like it wouldn't be an issue. Deidre was great as well. She didn't hesitate at all when I told her what I was looking for and told her the price that I was looking to get. She took the time to review inventory and options in the vehicle to make sure that she could locate exactly what I wanted. She also too initiative to make things happen very quickly and at time of delivery, she made sure that the vehicle was pristine for me. Overall, my experience with Foss Motors was by far one of the best experiences when it came to buying a vehicle. Not just my Jeep purchases, but other vehicles as well over the years at other deals. I couldn't be more please with the operation, service and with my New 2015 Jeep Grand Cherokee Overland. I highly recommend to anyone who is shopping around for a Jeep or Chrysler vehicle to go Meet with Deridre and Time. You will be glad that you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Experience!

I prefer to do a lot of the buying process remotely via email and Brock was very responsive. It was the complete opposite of the experience that I had with the Jeep dealership down the street from our house. We drove an extra 30 minutes so that we could work with Brock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my Patriot

Just bought my second Patriot and it is the perfect car for the needs of my wife and I. Had 70,000+ miles on my 2011 and got a good deal on a trade. Brock and Matt and the whole staff were great. Have always had good experiences with the service department as well as I service my cars regularly. Never had any problems with the old Patriot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Start to finish a great buying experience

From the first reply to my initial e-mail inquiry, to working with Brianna, to set up an appointment, to working with Steve Archer to buy the vehicle, every step of the process was handle promptly and professionally. I appreciated that everyone at Foss respected my time and made the entire process fast and simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris! Thank you for your kind words. We enjoyed having you here. Congrats!

No games, just results...

After playing the same old sales games with 6 other dealers, I happened on Foss Motors and Matt Langley... Matt never insulted me with leading questions- just listened to my needs. We worked out a fair deal by email and I drove away in my new Jeep Renegade- a painless process. Thanks Matt, you'll be my 1st stop next time. Also, I'd like to thank the sales specialist at Tilton Autoserve who actually said "If you can find this car cheaper, buy it"... yeah, I did thanks to your advice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business and look forward to working with you again in the future. Congrats!

Five Star Dealer!!

Thank you Foss Motors for changing my opinion of car dealers!! I have never had such a great experience buying a car!! I first met with Brock Kerr and he was fabulous! Being in sales myself I never like a pushy sales person and Brock was anything but! He was very informative and helped guide me in the process! Tim Foss handled the financial process and he was wonderful !! I will never go to another dealer, ever!! Foss Motors has my business for life! Thanks Brock!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mw3 search

After contacting Foss Motors inquiring about a MW3 they had online, Brock Kerr introduced himself and was the sales rep that worked with me.Brock was extremely enthusiastic and very attentive to my questions and concerns.Brock's product knownledge was impressive and his eagerness to please was refreshing. I have purchased well over 200 cars in the last 40 years and this buying experience was a one the best that I have ever experienced.Brock and the dealership are first class and I highly recommend contacting Foss Motors next time you are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, great customers like you makes customer service so rewarding.

Easy and hassle free

Buying an auto from Foss Motors was by far my best car buying experience ever. Their laid back approach is exactly what i have been searching for!! Brock and his Team gave me a great deal with absolutely NO pressure. And they made it convenient for me with most if not all the discussion via E-mail, That was great!Foss Motors and Brock Kerr have won me over and i will definitely send them business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Leigh and Scott's experience at Foss Motors

We recently bought a 2012 Jeep Grand Cherokee Laredo at Foss Motors in Exeter from Brock Kerr. Brock from the time I called Foss to the time we went in for a test drive and decided to purchase the vehcile was excellent to work with. He answered all of our questions and was just all around great to work with. Tim handled our paperwork which again was very professional and nicely done. Foss has my business! Looking forward to working with them through the years! We love our Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks guys, it is always a pleasure!