Foss Motors

Best dealership in New England . Larry and Tim Foss are great to do business with. I would recommend this dealer to anyone especially my friends.

This past February 2018, Foss Motors sent me a Presidents Day scratch off sales savings event flyer in the mail. I scratched off and shocker I won...spoiler alert...everybody wins. They make you think you won something as big as $20,000 grand prize so you'll come in to their small dealership. I stupidly fell for this trap and walked in like a seal in bloody waters surrounded by Great Whites. I was greeted by a salesman who immediately told me I had won something and that he'd get me over to the spin machine to see what my prize was but first he wanted to collect some information from me. I didn't think this was too out of the ordinary so I obliged. He asked for the basics; my name, my DOB, my address, my contact info, and then started asking about my occupation and salary and car interests. I thought this was a little odd but didn't think it was nefarious. He then says sign this line for me and we'll get you over to the spin board and see what you won. I signed the document thinking it was just a guest card and consenting to me being put on their mailing list. OH BOY was I wrong, this was a consent form for my credit to be run, only I wasn't told my credit was going to be run. I have a credit monitoring app and it notified me instantly that Foss Motors had done a hard pull of my credit which instantly dropped my credit 15 points, 15 POINTS! I am a recent college graduate who pays all his own bills and has worked hard to have a good credit and make my way in life and in one nefarious, deceitful move Foss Motors knocked that down some. I played dumb and asked the salesman if he ran my credit to which he replied, "Yeah, we did but it was just a soft pull" which it wasn't and then he said you signed the consent form. And I told him I wasn't made aware of what the consent form was, I was just asked to sign the form. I then told him I came in to the dealership to see what my prize was and that I wasn't all that interested in purchasing a car and I'd like my keys back and to stop appraising my car. He said and I quote "Well then why did you come in here and waste my time, I've been selling cars for over 20 years I don't need practice. Why'd you waste my time?" And I said just give me my keys I want to go home. A manager of some sorts came over and asked if I was okay, to which I replied, "No, I'd like my keys and I'd like to go home". This manager said well you seem upset and I told him I was because his salesman had run my credit without my consent and it dropped my credit 15 points. He didn't believe me that a "soft pull" could drop my credit 15 points but it did because it wasn't a soft pull. I got my keys and went home. A few hours later, Michael Maroules starts texting me from the dealership saying that he heard what happened and he was so sorry that ever happened and that the salesman would be dealt with. He begged me to come back in and that he'd make any deal with me to get me into the car I wanted for the price I wanted. He kept saying that, "I'll get you whatever car you want at the best price, I'll lose money on the car to make you happy" which he did not do (lose money). He said he'd get me the car at the buy rate and that he wouldn't make any commission because the dealership wouldn't get any profit. He told me he'd get me Deal X with so much down for Price X per month at APR X and none of those numbers came true. He had me sign off on a deal where the APR was multiple percentage points lower than what I received from the finance department, and the monthly payment ended up being almost $100 higher than what he and I agreed to. I am 23-years old and more naive than I'd like to admit and I got flat out played by Foss Motors. They saw a young kid by himself who they could take advantage of play like a fiddle. If only I could go back and just throw that stupid Presidents Day mailing away and walk away from the table before Foss took everything from me. I urge you to avoid Foss Motors, avoid them at all costs.

Great Company and Great Service. I love my new truck. I would recomend them to anyone looking for a new Jeep, Dodge, Ram ect. Thanks Again!

It was a very nice experience Jorge Cardenas was an excellent representative very patient with me that I was able to pick a car that I wanted. 10 star for him!!

I came into Foss Motors confused on what I wanted and John walked me through the options of Jeeps and found the right fit for me and my budget. The trade in process with Kelley Blue book was also very easy. I never felt pressured and I drove away with a beautiful Jeep Grand Cherokee.

This is my second purchase with Foss motors. Went in to buy a pre owned Jeep. Great price. I didn?t even bother to haggle. Dealer fees were on the low end ($300) My sales rep Kendal was very knowledgeable on jeeps. She did not fit the stereotypical sales rep. Very laid back and easy to deal with. I will definitely refer her. The service department took a look at the brakes as I requested and threw new wipers on while going over the vehicle. One drawback was the finance department was kinda pushy regarding their extended warranty. It got annoying. I also informed them I would be going with my credit union and they still pulled my credit and ran it through another bank without my consent. I was irked about that. Be aware of this if you go in. Overall a very smooth transaction. Foss has an excellent aftermarket and mopar parts catalog for jeeps.

This is the third car purchased from Foss Motors. The entire staff is easy and professional to work with. Jorge Cardenas in particular is very good to work with on the sales side, knows all of the features and benefits and is Avery good communicator.

Nick was excellent and allowed me to provide him with the information without trying to compromise my desires on a new vehicle. The overall process went flawless and I felt that I had gotten very good value for the vehicle I had chosen.

The experience was awesome! Everyone was friendly and willing to help.

We had a great exsperience with Nate he is new to sales but has a great future ahead of him.