McFarland Ford

Justin Sullivan is the best. He made sure we had all the info we needed to make decisions on repairs. The work was professional and he was very courteous. They arranged the pick up and delivery at no additional cost to us. I will use him again.

THIS DEALERSHIP JUST REFUSED TO PROVIDE WARRANTY SERVICE ON MY F150 BECAUSE I LEFT THEM A BAD REVIEW. COMPLETELY UNETHICAL! A FEW MONTHS AGO, I HAD PARTS REPLACED UNDER WARRANTY. WHEN ASKED TO LEAVE A REVIEW, I DID NOT LEAVE A GOOD ONE. BRANDO, THE SERVICE MANAGER THERE, CALLED ME TO ASK ME TO EDIT MY REVIEW. I REFUSED. NOW THAT I NEED THE SAME WARRANTY REPAIR RE-WORKED, McFARLAND FORD IS REFUSING TO DO IT BECUASE OF THE BAD REVIEW I LEFT LAST TIME. A GOOD DEALERSHIP DOES NOT OPPERATE THIS WAY. McFARLAND FORD IS NOT A GOOD DEALERSHIP.

Great experience at McFarland Ford. Patrick my salesman was very helpful. Sale was completed quickly. From the time I drove onto the lot to sale completion was less than 2 hours.

I recently had the pleasure of purchasing a 2024 F150 XLT Hybrid from McFarland Ford in Exeter, NH, and I can’t speak highly enough about the experience! From start to finish, the professionalism and dedication of Sales Consultant Fernando Andrada and General Sales Manager Jason Ose were outstanding. I arrived at the dealership on a Friday evening around 5:00 PM—just an hour before their official closing time. Despite the late hour, Fernando and Jason made sure my needs were their top priority. They stayed well past closing, working until 8:00 PM to ensure the deal was structured correctly and that I was completely taken care of. Their commitment to customer satisfaction was evident in every step of the process. Fernando was knowledgeable and attentive, answering all my questions about the F150 Hybrid, while Jason went above and beyond to secure a deal that worked perfectly for me. If you're in the market for a vehicle and want to work with a team that truly values your time and business, I highly recommend McFarland Ford. Fernando and Jason are shining examples of professionalism and excellent customer service. Thank you both for making this such a smooth and enjoyable experience!

I recently had the pleasure of purchasing a 2024 F150 XLT Hybrid from McFarland Ford in Exeter, NH, and I can’t speak highly enough about the experience! From start to finish, the professionalism and dedication of Sales Consultant Fernando Andrada and General Sales Manager Jason Ose were outstanding. I arrived at the dealership on a Friday evening around 5:00 PM—just an hour before their official closing time. Despite the late hour, Fernando and Jason made sure my needs were their top priority. They stayed well past closing, working until 8:00 PM to ensure the deal was structured correctly and that I was completely taken care of. Their commitment to customer satisfaction was evident in every step of the process. Fernando was knowledgeable and attentive, answering all my questions about the F150 Hybrid, while Jason went above and beyond to secure a deal that worked perfectly for me. If you're in the market for a vehicle and want to work with a team that truly values your time and business, I highly recommend McFarland Ford. Fernando and Jason are shining examples of professionalism and excellent customer service. Thank you both for making this such a smooth and enjoyable experience!

Longtime ford owner. Went in to negotiate a sedan. They came back with a higher than expected monthly payment. I said I was looking to lower the monthly payment and they said the only way they could do that was to lower the price of the car or lower the interest. The salesman Angel said he would go ask if they could do that and how much was I looking to lower it. I asked him if they could knock 3000 off the asking price. The original price was a little over 25k. The manager Bruce Sellar came back over and sat down, upset from the jump. He asked why I would even ask for that, which surprised me. (Moments before they asked me what I was looking to do) I said at that monthly payment, (543 for 66 months) the interest and principal would be 10000 over the asking price for the loan. He said “then pay cash, people buy houses all the time and pay interest.” He said I was “silly for even asking for that” and tried to convince me that it was completely useless to go from dealership to dealership asking for that kind of discount. Not sure why he assumed any of that. Not a good experience. Super unprofessional response to asking for different numbers rather than countering or just saying they can’t meet that.

There I was - in desperate need of reliable transportation for my ride had long ago despaired to the cruel conditions of my early twenty’s and toddler parenthood. I crossed the threshold of the dealership and like an angel amongst rubble, Rachael stood triumphant. She beckoned me closer, “My child,” she said - “come in, for I can give you a great rate and fixed APR”. Doves flew from underneath her desk and the angelic gospel choir came out from the walls- unphased by the now seemingly unreliable structural integrity of the walls - singing hymns and encouragement of this too good to be true car. “Come my child, let’s take a test drive”. No sooner did the ignition turn than did my heart melt into the idea of owning this beauty. Gorgeous interior, comparable mileage , and wonderfully smooth on the treacherous 101. I was sold. Efficiently, we traded my 2010 ford for my new to me 2015 firs fusion and off into the sunset I drove, ready to battle and overcome even the most daunting of drives. Doves not included with the car. Whole team was great, they really sold me with the gospel gowns and attire.

Rachel was super helpful all the way through the process. Highly recommend McFarland Ford in Exeter NH!

Wonderful sales rep Steve McCathy was knowledgeable and made the experience of purchasing easy. Felt like we had be well served by him and also made a friend. Had to go back to adjust names on the title, Steve was great but Joe in finance not so much, wrong side of the bed I suppose. Bless you Joe to have a better attitude.

Great customer service great pricing helped us out with every question we had I would def recommend anyone going there. Jonathon was our salesman today was very nice and helpful