McFarland Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
183 lifetime reviews.

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  • 5.0 out of 5
    December 23, 2020

    I viewed a 2005 Mercedes SL 500 on Cars.com and it was at McFarland Ford. I went there in the morning and bought the car. This is the 2nd vehicle I have... bought from McFarland and they do a great Job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Donald Higley, thank you for your kind words and congratulations on your new 2005 Mercedes SL 500! If you have any additional questions about your new... vehicle, we will be more than happy to assist you! Safe travels!

  • 2.0 out of 5
    November 21, 2020

    I don't like the sales person that I dealt with. She was pushy and was nonnegotationable and added charges that I totally disagree with. I felt that she... was lazy and didn't want to deal with me after the sale. All I wanted was a manual for the vehicle and she couldn't be bothered trying to track one down, she told me to look online for what answers I needed and that they weren't making manuals for vehicles anymore. Ok whatever! I can't wait to get rid of the vehicle that has nothing but repair problems. Of course like most dealer's, sales people are scavengers. The vehicle was never serviced before I bought it. It's a money pit. Thanks Jen for sucky service, your xxxxxxxx lies and your lazyness. You're in management? You need to go.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We would like the chance to talk to you further so please do call at your earliest convenience so we can work with you to make this right. We hope to ...hear from you. GENERAL MANAGER CHRIS LANE 603-772-5953 EXT 2316

  • February 11, 2018

    We've bought over 6 vehicles from McFarland because everyone us nice, understanding, not pushy and friendly. I never feel rushed to make a decision.... We will keep going back. I even recommended them to my daughter. She ended yoo trading her 2012 edge for a 2015. We both received great deals.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 18, 2020

    I brought my 07 Mustang Convertible in for a speedometer calibration. Previous owner stated that gears were changed from 3.55's to 3.73's. In effect,... the speedometer was off by ten mph. McFarland Ford was thorough and test drove the car several times to get the correct calibration for my car. I know it must have been over an hour of figuring it out. When the computer was set to 3.73 gears, it was still off 10 mph. They tried several times to get it corrected and ended in a result that was acceptable. Thank you for the time spent on working on my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Morticia, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

  • 5.0 out of 5
    September 13, 2020

    Bought a used truck. The process was pretty streamlined. Would REALLY like to know what products they used on the inside as it smelled amazing when I... got it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dave, thank you for your kind words and congratulations on your new truck! If you have any additional needs or questions, we will be more than happy t...o assist you. Safe travels!

  • 5.0 out of 5
    July 31, 2020

    Purchasing my new truck was a more positive experience than I anticipated. The sales staff was accommodating and knowledgeable and patience with my request... to test several vehicles

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyon...d your expectations and really help you out! We look forward to seeing you again!

  • 5.0 out of 5
    March 22, 2020

    Very clean and very helpful sales personnel, very easy buying process and fair pricing for most of the cars. I was in there for 4 hours and drive away... with my new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kishan, thank you for your kind review; we are happy to pass along your comments to the team here at McFarland Ford Sales Inc! Congratulations on your... new car! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    March 14, 2020

    I bought this truck here because I got great service when I bought my 2008 F-350 there. Had small issue with back defroster not working and one speaker... in door, they fixed at no cost to me. Great service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Luther, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

  • 1.0 out of 5
    September 29, 2019

    I showed up on a Sunday. 3 salesmen 2 customers. Told they were short handed and very busy! Filed out yet a 3rd credit application, left sitting there.... No one came back to talk to me, offered nothing to drink, not even a water. A few times a man walked buy and said “10 mins!” After over an hour walked out. No one even cared. I emailed them, no response! Piss poor way to do business. Never go back. All their cars are way over priced too. Internet says one thing, stickers are at least $2000 more! If I could give zero stars I would

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. If you are... willing to give us another chance, please contact our General Manager, Chris Lane, at 603-772-5953 EXT 2316 and we will do our best to turn your experience around. Thank you, and take care.

  • 5.0 out of 5
    March 9, 2019

    Great Dealership - wide selection and great prices. Steve Price is great to work with. Friendly and not at all pushy - very helpful and friendly. Process... was a breeze.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Wes, thank you so much for your positive comments about McFarland Ford Sales! We're glad Steve could help you out! If there is anything else we can... do to assist you, please let us know! Take care!

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