Reviews
We made a fair deal. The salesman, Dave Parsons was knowledgeable, friendly and not aggressive.
We made a fair deal. The salesman, Dave Parsons was knowledgeable, friendly and not aggressive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your shoutout to Dave at Exeter Subaru. See you next time. Safe travels!
My car got totalled and I ended up looking at Exeter Subaru. I had rented a car last December and it was a Crosstrek Sport. It was so much fun to drive and the screen is like an iPad. David Parsons was wonderful. He showed me different options and I test drove a 2026 hybrid. I ended up buying it and I'm so happy I did. Go see David Parsons. He is accommodating and very personable.
My car got totalled and I ended up looking at Exeter Subaru. I had rented a car last December and it was a Crosstrek Sport. It was so much fun to drive and the screen is like an iPad. David Parsons was wonderful. He showed me different options and I test drove a 2026 hybrid. I ended up buying it and I'm so happy I did. Go see David Parsons. He is accommodating and very personable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that David and our team made your purchase seamless and enjoyable. Enjoy your 2026 Subaru Crosstrek Sport Hybrid! Thank you for choosing Exeter Subaru.
I had an outstanding experience purchasing my vehicle from Exeter Subaru, and much of that is thanks to Abbie Harris. She is the reason I walked through the door and ultimately the reason I found the perfect vehicle for me. From start to finish, Abbie was knowledgeable, responsive, patient, and genuinely invested in helping me find the right fit rather than simply making a sale. I could not be happier with my purchase. One thing that really stood out to me was the calm, low-pressure environment at Exeter Subaru. Car buying can often feel stressful, but the entire experience here was refreshingly different. The process was streamlined, transparent, and efficient. I also want to recognize the rest of the team who helped make the experience exceptional. Nick, the Business Manager, made the paperwork process smooth and efficient. Donna brought both expertise and a great sense of humor, making every interaction enjoyable. Grace took the time to walk me through the vehicle’s many technical features and ensured I felt comfortable and confident before driving away. It’s rare to find a dealership where every person you interact with contributes positively to the experience, but Exeter Subaru has built exactly that kind of team. I will enthusiastically recommend Abbie and Exeter Subaru to anyone looking for a vehicle, knowing they will be exceptionally well taken care of from beginning to end.
I had an outstanding experience purchasing my vehicle from Exeter Subaru, and much of that is thanks to Abbie Harris. She is the reason I walked through the door and ultimately the reason I found the perfect vehicle for me. From start to finish, Abbie was knowledgeable, responsive, patient, and genuinely invested in helping me find the right fit rather than simply making a sale. I could not be happier with my purchase. One thing that really stood out to me was the calm, low-pressure environment at Exeter Subaru. Car buying can often feel stressful, but the entire experience here was refreshingly different. The process was streamlined, transparent, and efficient. I also want to recognize the rest of the team who helped make the experience exceptional. Nick, the Business Manager, made the paperwork process smooth and efficient. Donna brought both expertise and a great sense of humor, making every interaction enjoyable. Grace took the time to walk me through the vehicle’s many technical features and ensured I felt comfortable and confident before driving away. It’s rare to find a dealership where every person you interact with contributes positively to the experience, but Exeter Subaru has built exactly that kind of team. I will enthusiastically recommend Abbie and Exeter Subaru to anyone looking for a vehicle, knowing they will be exceptionally well taken care of from beginning to end.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kara, thank you for sharing this wonderful feedback! We're pleased to hear that Abbie and our entire team made your experience so positive and stress-free. We truly appreciate your recommendation and wish you all the best with your new vehicle from all of us at Exeter Subaru!
I had a prior experience with Exeter Subaru that I thought was excellent, so I went back to purchase this latest vehicle. We agreed upon a price. But, when it came time to sign the contract, the ultimate price - including the high-priced warranty and other add-ins - was 23% higher than that agreed-upon price. I signed, not seeing the effects of the add-ons. I should have walked away.
I had a prior experience with Exeter Subaru that I thought was excellent, so I went back to purchase this latest vehicle. We agreed upon a price. But, when it came time to sign the contract, the ultimate price - including the high-priced warranty and other add-ins - was 23% higher than that agreed-upon price. I signed, not seeing the effects of the add-ons. I should have walked away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Stopped by with my granddaughter looking to buy a new or used car March 18, 2026. A woman ran to the door to met us. She told us her name was Abby Harris. As we sat down she noticed another customer that apparently she wanted to deal with more than us and let us know by the heavy sighs and eye rolling. She couldn't answer any of the questions I asked such as current deals on new vehicles vs used vehicles. She just kept saying I only am here to help you find the perfect car! Well darling the perfect car has a lot of variables like price-financing and warranties. I was ready to purchase a car that day but this 'salesperson' sat behind her computer asking me for my phone number and email etc. We left and did purchase a car that day from a local dealership that knew the inventory - made us feel welcome and appreciated! Just wanted you to know-you lost a sale that day- and I will tell everyone I know where the best place to buy a car is and it is not Exeter Subaru!
Stopped by with my granddaughter looking to buy a new or used car March 18, 2026. A woman ran to the door to met us. She told us her name was Abby Harris. As we sat down she noticed another customer that apparently she wanted to deal with more than us and let us know by the heavy sighs and eye rolling. She couldn't answer any of the questions I asked such as current deals on new vehicles vs used vehicles. She just kept saying I only am here to help you find the perfect car! Well darling the perfect car has a lot of variables like price-financing and warranties. I was ready to purchase a car that day but this 'salesperson' sat behind her computer asking me for my phone number and email etc. We left and did purchase a car that day from a local dealership that knew the inventory - made us feel welcome and appreciated! Just wanted you to know-you lost a sale that day- and I will tell everyone I know where the best place to buy a car is and it is not Exeter Subaru!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for the review, Shelley. We want every guest to feel valued and respected, so it's disappointing to hear that we've left the wrong impression. Your feedback is appreciated and I will ensure it gets addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly. Thanks again, Jim LaFlamme - General Sales Manager - (603) 778-0300
Great overall experience. Came in looking for a new vehicle for fiancé and Dom made the whole process smooth and simple. Walked out feeling great with a new car! Also worked with Nick in fiancé and he was great. No pressure and felt trusted.
Great overall experience. Came in looking for a new vehicle for fiancé and Dom made the whole process smooth and simple. Walked out feeling great with a new car! Also worked with Nick in fiancé and he was great. No pressure and felt trusted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Hawkins! We're so glad to hear you had a smooth experience with Dom and Nick at Exeter Subaru. Enjoy the new car!
I had a very pleasant experience purchasing a used Forester from Exeter Subaru yesterday. Quinn, my sales person, was very friendly and helpful from start to finish. Nick was also great to work with when working out the financing. I recommend Exeter Subaru and would not hesitate to shop here again when the time comes.
I had a very pleasant experience purchasing a used Forester from Exeter Subaru yesterday. Quinn, my sales person, was very friendly and helpful from start to finish. Nick was also great to work with when working out the financing. I recommend Exeter Subaru and would not hesitate to shop here again when the time comes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Do yourself a favor, and stay away from Exeter Subaru. Last visit (actually my only visit) was for an oil change and unexpectedly a running light bulb. I was charged just under $100 for an oil change (by far the most i have ever paid for that service) and $36 for a bulb. I know everything has become expensive but those prices are ridiculous. I won't be going back there.
Do yourself a favor, and stay away from Exeter Subaru. Last visit (actually my only visit) was for an oil change and unexpectedly a running light bulb. I was charged just under $100 for an oil change (by far the most i have ever paid for that service) and $36 for a bulb. I know everything has become expensive but those prices are ridiculous. I won't be going back there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to receive this feedback and apologize for any surprise regarding pricing. I can assure you that we want the most for our guests, and we would be happy to discuss your concerns to see what we can do to improve your impression of us. Thank you, Christine Smallcomb - Service Manager - (603) 778-0300
This was our first time here and will also be our last. The visit started out great and the dealership itself is very clean and welcoming. My wife and I settled on a used vehicle, but when the time came to work out financing the next day, that's where things went south pretty quickly. As other reviewers have stated here (see the review from January 15, 2025, specifically), Maggie Leverone in the finance department needs a refresher on proper customer service. She certainly knows how to turn on the charm when things are going her way, but as soon as you decline the multitude of payment-plans that she tries to push on you, the jovial, friendly conversation turns to irritated, frustrated silence (on her part). Like, you can hear a pin drop kind-of silence. My wife and I were met with condescending lines such as, "Can you not see the value in that?" and "Look, I've really saved you a lot of money here!" It was so painfully obvious from our experience that Ms. Leverone receives some sort of financial incentive or kickback from getting people to sign on to all of her additional, unnecessary finance packages, and if you don't play ball, she turns into a bitter, resentful person. Completely unprofessional. Ms. Leverone should be spoken to about her behavior, as it seems this is not the first time she has treated her customers this way. On the plus side, we love the car, and Domenic, who was our initial point of contact, was pleasant to deal with.
This was our first time here and will also be our last. The visit started out great and the dealership itself is very clean and welcoming. My wife and I settled on a used vehicle, but when the time came to work out financing the next day, that's where things went south pretty quickly. As other reviewers have stated here (see the review from January 15, 2025, specifically), Maggie Leverone in the finance department needs a refresher on proper customer service. She certainly knows how to turn on the charm when things are going her way, but as soon as you decline the multitude of payment-plans that she tries to push on you, the jovial, friendly conversation turns to irritated, frustrated silence (on her part). Like, you can hear a pin drop kind-of silence. My wife and I were met with condescending lines such as, "Can you not see the value in that?" and "Look, I've really saved you a lot of money here!" It was so painfully obvious from our experience that Ms. Leverone receives some sort of financial incentive or kickback from getting people to sign on to all of her additional, unnecessary finance packages, and if you don't play ball, she turns into a bitter, resentful person. Completely unprofessional. Ms. Leverone should be spoken to about her behavior, as it seems this is not the first time she has treated her customers this way. On the plus side, we love the car, and Domenic, who was our initial point of contact, was pleasant to deal with.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mark, I appreciate your detailed feedback. It's concerning to hear about your negative experience during the financing process, and I apologize for any discomfort caused. We take customer service seriously, and this is not the impression we want to leave. If you'd be open to discussing this further or have any other concerns, please reach out. Thank you, Jim LaFlamme - General Sales Manager - (603) 778-0300
I recently purchased a used vehicle from Exeter Subaru after viewing the vehicle online. I flew in from Michigan to visit a friend and look at the vehicle. and everything about the buying experience was a positive experience. The entire staff was friendly, kind, and genuinely interested in making sure I was happy with the vehicle. Thank you for such a positive buying experience with a quality used vehicle.
I recently purchased a used vehicle from Exeter Subaru after viewing the vehicle online. I flew in from Michigan to visit a friend and look at the vehicle. and everything about the buying experience was a positive experience. The entire staff was friendly, kind, and genuinely interested in making sure I was happy with the vehicle. Thank you for such a positive buying experience with a quality used vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Exeter Subaru and traveling all the way from Michigan to do business with our team! We're happy to hear that you enjoyed your buying experience with us and we'll be sure to pass along your kind words to the team. Safe travels!