Ken Barrett Chevrolet Cadillac

Reviews

4.9 out of 5 4.9
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 7, 2017

    Always a great experience here! They just remodeled the facility too so it looks nice. Never had any problems with the staff. I like that they tell me... about the various things on my car?s maintenance schedule without being pushy.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tonya, Thank you for the your 5 star review. I'm pleased that we were able to meet your expectations. Sincerely, Ken Barrett

  • 5.0 out of 5
    October 28, 2017

    My husband car went in with a possible blown transmission. They had a rental car for us til our car was dealt with. Once they determined that it was... a blown transmission, we decided to buy a new car. They let us keep the rental for the weekend til our new car was ready on monday

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Robert and Amy, Thank you for your 5 star review. I'm pleased that both our Service and Sales staff were able to meet your expectations and min...imize your inconvenience. I hope that you are enjoying your new Equinox and please know that we're here whenever you need us! Sincerely, Ken Barrett

  • 5.0 out of 5
    July 24, 2017

    As my wife and I were entering the Dealership, we witnessed a man dressed in shirt and tie sweeping the parking lot along the curb. We met our salesman... and began the process of purchasing a 2017 Silverado LT. At one point during the negotiations the Dealership owner, Ken Barrett, introduced himself to us. I immediately recognized him as the individual sweeping the parking lot. I mentioned this to him and said I'm impressed that as a leader he's not opposed to "getting his hands dirty". That small act, basically sold us on the Dealership and we purchased our vehicle. The salesman was polite and very accommodating, a pleasure to work with. The Service Department was very clean and professional looking. I believe the owner sets the tone and the Dealership staff follows!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, Thank you for your kind review. It was a pleasure meeting you and your wife. Thank you for placing your trust in our company and I look forwa...rd to seeing you in the future. Sincerely, Ken Barrett

  • 5.0 out of 5
    July 24, 2017

    Smooth deal from start to finish. We would recommend this dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, I hope that you are enjoying your new Silverado. It was a pleasure meeting and working with you and Dawn. Whenever you need us we'll be at yo...ur service. Enjoy the rest of youir summer! Sincerely, Ken Barrett

  • 5.0 out of 5
    June 13, 2017

    The staff was friendly, the service was very good and done in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fernando, Thank you for your 5 star review. I'm glad that we were able to meet you expectations and made you feel welcomed and comfortable. Sincere...ly, Ken Barrett

  • 5.0 out of 5
    June 12, 2017

    They went WAY out of their way to accomplish my goal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, Thank you for your 5 star review. Our team loves a challenge and I'm pleased that we were able to meet your expectations! Sincerely, Ken Bar...rett

  • 4.0 out of 5
    December 22, 2016

    I went to ken berett to get my trailblazer fixed it ended up getting totaled but the people in the collision center was very nice. Then my dad and I went... to the actual dealership and John fickel met us right at the door and was very nice held the door open for my disabled father and I. John was very nice the whole time and worked very hard to get us a vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cody, Thank you for your review! I'm sorry that your Trailblazer was totaled. It's hard to say goodbye to an old friend. I'm pleased that John tre...ated you with courtesy that he worked hard for you. If you did purchase your vehicle elsewhere, please know that you are always welcome to use our service center for maintenance and repairs. Sincerely, Ken Barrett

  • 5.0 out of 5
    October 6, 2016

    John was amazing! Explained everything and kept me in the loop from beginning to end! Was very nice and treated me like I was a family member! I will always... recommend ken Barretts and especially john! Thank you for everything!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Oliver, thank you for the excellent review. I'm glad that John was able to exceed you expectations! Sincerely, Ken Barrett

  • 5.0 out of 5
    September 20, 2016

    Very impressed @ken Barrett auto. John fickle the salesman we had seem to have our best interest at hand. Helped answer any questions we had and went above... and beyond to make sure we were pleased with our purchase. Even got a follow up call from him. Thx to John fickell @ ken Barrett's auto

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review! Sincerely, Ken Barrett

  • 5.0 out of 5
    August 22, 2016

    Great experience excellent salesmen good prices. Second time back, even better than the first visit.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gard, Thank you for your review. We're glad that we were able to meet your expectations and look forward to meeting and exceeding them in the future.... I hope you are enjoying your Equinox! Sincerely, Ken Barrett

View More Reviews