Ken Barrett Chevrolet Cadillac

5.0 out of 5 (5.0) 22 reviews

Dealer on Cars.com since June 2016

Currently in stock!

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Today's Hours

Sales 9:00 AM - 5:30 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 5:30 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 5:30 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

5.0 out of 5 5.0
22 lifetime reviews.
  • 5.0 out of 5
    Great service!
    November 7, 2017

    Always a great experience here! They just remodeled the facility too so it looks nice. Never had any problems with the staff. I like that they tell me... about the various things on my car?s maintenance schedule without being pushy.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tonya, Thank you for the your 5 star review. I'm pleased that we were able to meet your expectations. Sincerely, Ken Barrett


  • 5.0 out of 5
    New car
    October 28, 2017

    My husband car went in with a possible blown transmission. They had a rental car for us til our car was dealt with. Once they determined that it was... a blown transmission, we decided to buy a new car. They let us keep the rental for the weekend til our new car was ready on monday

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Robert and Amy, Thank you for your 5 star review. I'm pleased that both our Service and Sales staff were able to meet your expectations and min...imize your inconvenience. I hope that you are enjoying your new Equinox and please know that we're here whenever you need us! Sincerely, Ken Barrett


  • 5.0 out of 5
    Tone setting Leadership
    July 24, 2017

    As my wife and I were entering the Dealership, we witnessed a man dressed in shirt and tie sweeping the parking lot along the curb. We met our salesma...n and began the process of purchasing a 2017 Silverado LT. At one point during the negotiations the Dealership owner, Ken Barrett, introduced himself to us. I immediately recognized him as the individual sweeping the parking lot. I mentioned this to him and said I'm impressed that as a leader he's not opposed to "getting his hands dirty". That small act, basically sold us on the Dealership and we purchased our vehicle. The salesman was polite and very accommodating, a pleasure to work with. The Service Department was very clean and professional looking. I believe the owner sets the tone and the Dealership staff follows!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, Thank you for your kind review. It was a pleasure meeting you and your wife. Thank you for placing your trust in our company and I look forwa...rd to seeing you in the future. Sincerely, Ken Barrett


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Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $21.95

    Wheel Balance

    $39.95

    Oil, Filter Change

    $29.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2016

Ken Barrett Chevrolet Cadillac of Batavia is committed to exceeding YOUR expectations. We provide our customers with an excellent experience that they want to share with their family and friends. We are also committed to remaining a pillar of our community through the support of many youth and religious organizations and events happening in and around Genesee County.

"People don't care how much you know, until they know how much you care!"
Ken Barrett Chevrolet Cadillac
229 W Main St Batavia, NY 14020
New (585) 861-6237
Used (585) 861-6224
Service (585) 861-6094
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