Brown's Ford of Johnstown

4.6 out of 5 (4.6) 257 reviews

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Reviews

4.6 out of 5 4.6
257 lifetime reviews.
  • December 26, 2014

    When I moved to Johnstown from Massachusetts last November, I had a 2009 Passat. I needed a New York inspection, and Brown's provided it for 99 cents.... I was impressed! Barb in service had been seeing to my parent's vehicle maintainence for years,and they were always happy and satisfied with the sales and service. When I decided to trade, I asked Barb to set me with up with a salesman, and she did. I was extremely happy with John Flint's professionalism and expertise. I am very happy with my Escape, and with everything at Brown's.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for you business and kind words.


  • 5.0 out of 5
    May 22, 2018

    My car developed what appeared to be a battery problem: the dealer resolved the issue to my satisfaction

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're pleased to hear everything was completed to your satisfaction! We appreciate the positive review Thank you, Jeff Brown (888) 298-2430


  • 5.0 out of 5
    May 8, 2018

    Had my winter tires removed and summer tires put on my car. Because the tires were used previously they were worn and pulled to the right. I brought... the car back to Brown's Ford of Johnstown and spoke to the manager of the service department and they took care of the problem right away by switching tires around. No problems now. Excellent service!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to get you back on the road with confidence, Susan. We appreciate the positive review Thank you, Jeff Brown (888) 298-2430


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Brown's Ford of Johnstown
121 N Comrie Ave Johnstown, NY 12095
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