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Inspection revealed a faulty tire & worn brakes Loaner was provided Work was completed & car now runs like new I'm very satisfied
Service was great and professional.. thank you....
We appreciate the positive review! Thank you, Jeff Brown (518) 762-4609
When I moved to Johnstown from Massachusetts last November, I had a 2009 Passat. I needed a New York inspection, and Brown's provided it for 99 cents.... I was impressed! Barb in service had been seeing to my parent's vehicle maintainence for years,and they were always happy and satisfied with the sales and service. When I decided to trade, I asked Barb to set me with up with a salesman, and she did. I was extremely happy with John Flint's professionalism and expertise. I am very happy with my Escape, and with everything at Brown's.
Thanks for you business and kind words.
good dealership, good people. I got a fair trade in and fair price on my truck. I did have a couple of extras put on that were not installed the best and... need to be redone, they could improve here.
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care! Thank you, Jeff Brown... (518) 762-4609
Steve was very helpful Follow up was excellent. Will continue to visit for service
Gustavo, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We appreciate the positive review Thank you, J...eff Brown (518) 762-4609
Always great care for myself and my car! I have purchase 4 vehicles from this business. I have always been treated with respect and courtesy! Thank you
Your satisfaction means a lot to us, and we truly appreciate you choosing Brown's Ford of Johnstown for all of your automotive needs. Please don&...apos;t hesitate to call if you'd like further assistance. We appreciate the positive review Thank you, Jeff Brown (518) 762-4609
Steve is the best- after checking out my car he called me to let me know I needed an oil change and a couple other things done to my car. He was so friendly... and was sure to explain everything I wanted explained. (I know nothing about cars so he really had to break it down for me) I have gone back time and time again and will continue to go to browns ford for any of my car needs!
Kassidy, thank you for taking the time to leave us your response to Steve's outstanding customer service! We appreciate the positive review. Tha...nk you, Jeff Brown (518) 762-4609
Outstanding service. They are the best. All dealerships should emulate Brown's Ford.
Howard, we are happy we could make your experience a positive one! We appreciate the review. Thank you, Jeff Brown (888) 298-2430
waiting room in service area is in need of improvement
Always satisfied by Brown’s customer service. Steve is ever so helpful.
We appreciate the positive review Thank you, Jeff Brown (888) 298-2430