Reviews
bob@statewidefoodequipment.com
Great experience with Imlay City Ford would highly recommend them exceptional customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked with sales executive, Ted, remotely.
Worked with sales executive, Ted, remotely. When it was time to pick up vehicle, everything was ready and I was in and out in 30 minutes. All of my questions/needs were addressed. Very professional dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales person Cheri Whelan is the best!
Sales person Cheri Whelan is the best!! The support behind is nothing short of awesome!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Ford Dealer I Have Ever Been At!!!
Love Imlay City Ford!!! From the start of the phone call to the end of the service. Very friendly, happy, professional staff. Always great service. Bought my car in Florida now we do 6 months there 6 months in Michigan. Imlay City Ford will forever get my business in buying future. Thank You Imlay City Ford!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Imlay City Ford, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Imlay City Ford
He buying process was very easy. The management at Imlay City Ford was excellent and honest. My sales man. Ted was very good and a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Leo, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Customer
Had appt for oil/tire rotation,thought 2 hr wait after arriving 15 min early was a little much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim and Mike were outstanding as usual.
Tim and Mike were outstanding as usual. These guys are very personable and I drive out of my way for sales and for service. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change
Friendly and very nice. Dealership was very clean, and the waiting area was nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Peter, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
The salesman at IC Ford Jim Wyzgowski helped me through
The salesman at IC Ford Jim Wyzgowski helped me through the whole process from ordering the Escape to explaining all the features on the Escape and how to use each. He is very patience with a person that is not very "tech" . I told everyone just how helpful he is.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable and helpful.
Very knowledgeable and helpful. Paperwork took minimum time as it was all ready for me when I got there. Also all the staff was very courteous every time I came in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car