Reviews
Terrible Service Department
The Lynch service department is dishonest and extremely overpriced. I took our 2015 Dodge Caravan to have a funny noise in the front end diagnosed. I was told that I needed new struts and the cost would be over $1000 dollars. I got a 2nd and 3rd opinion; both of which said that the struts were fine but even if they weren't they could do the job for significantly cheaper. Also; I purchased a 3 oil change package for $100. When I brought my car in to redeem the 2nd oil change they refused to perform the work because I was bringing in a different vehicle than the car that I had the 1st oil change performed on (I was never told that it had to be the same vehicle). I have never bought a car hear so I cannot comment on their sales staff but do yourself a favor and stay away from the service department.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Experience!
If you’re on the market for a new or used vehicle I highly recommend Lynch. Kevin made the whole buying process quick and easy unlike other dealerships that my husband and I have dealt with in the past. Kevin went above and beyond to help us get approved for a car that we love! We intended on purchasing a used vehicle and drove off the lot with a brand new 2018 Jeep instead, thanks to Kevin and Debbie! Overall, excellent experience and I’ve already recommended Lynch to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brett Catorozoli review
Brett Catorozoli was a pleasure to work with. Informed, enthusiastic, adaptable to our every need. He made the experience fun and I would not hesitate to go back to him for future car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I hate buying cars
Justin and Brett were great to deal with. Brett can tell you anything about your vehicle you want to know. Justin is awesome at getting back to you with answers to any questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A+ service and staff
After having many many unpleasant experiences at other dealerships in the past, our used car shopping experience with Lynch Mukwonago was a nice surprise. Chris Schaefer(sales) did an excellent job responding to questions via email, even before our visit. Arriving at the dealership we were greated by a fun, friendly, and helpful staff that clearly values teamwork. The whole sales process was quick and painless, they even went above and beyond to help us get approved for the car we liked. Lastly, I'd like to thank the management for identifying and resolving an issue with the vehicle that we wouldn't have known about. Overall excellent experience working with Lynch of Mukwonago
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car
Brett was so helpful and patient with me while looking for a car! He explained everything and answered every question to make sure I understood. He's the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Silverado purchase
It was a pleasure working with Brett. He was thorough in going over all the features in the vehicle and made the purchasing process quick and painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
Renee made this buying experience 5 star. She was knowledgeable, courteous and all about customer service. I would highly recommend her to anyone looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My car place
I was at several dealerships before stopping here. The atmosphere was entirely different. Not the "let me sell you a car" attitude. It was "find what you like, and I'll help with the paperwork"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience!!!!!
Just purchased a 2018 Jeep Grand Cherokee from Chris . He was very knowledgeable and made the car buying experience easy. Would definitely say if you are looking at Lynch in Mukwonago go and see Chris
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase