Romano Chrysler Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)
215 W Genesee St, Fayetteville, NY 13066

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Beyond Happy!

August 19, 2017
By Thomdacarhound from Syracuse, NY

The staff at Ramano Chrysler Jeep are nothing less than SUPERIOR with what they do, and how they treat you! These boys took my dire situation and turned it around to be one of the most awesome days of my life! I know that sounds dramatic, but it's all true! A sincere thank you to the staff at Ramano, and a special shout out to Gary for making this guy's dream come true! Thom V

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, thank you for such a wonderful review. We are so happy to hear you had such a great experience working with Gary. We truly hope you enjoy your new ride!

Worst car experience

November 3, 2016
By Mt Climber from Syracuse Ny

This was the worst car buying experience ever. The gm was so rude and condescending. Was more than happy to take my money for a new Jeep but totally unwilling to help with problems only months afterwards. If customer service means anything to you DO NOT GO TO ROMANO JEEP!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience I have ever had in an auto dealers

July 28, 2015
By habshabs7 from Chittenango NY

Love my new Patriot.Josh Grass made the entire process remarkably painless.My wife and I were treated with respect and all questions were answered clearly and honestly.I will recommend Josh and Romano Jeep wholeheartedly We got a great deal.Thanks to Josh,Ron and the entire staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Nima!

August 4, 2012
By Carolyn from Kirkville, NY

Five Stars all the way! Thank you Nima for your patience in helping us with my daughter's first car. You treated us like we were family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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