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Hank Graff Chevrolet

(2,982 reviews)
Sales hours: 8:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–8:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (810) 379-1457 (810) 379-1457
Used (810) 379-1517 (810) 379-1517
Service (877) 210-3485 (877) 210-3485

Reviews

(2,982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hank Graff Chevrolet from DealerRater.

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I have been buying vehicles from Brenden Bailey at Hank

I have been buying vehicles from Brenden Bailey at Hank Graff Davison and he is the most honest and caring sales person! He is a 10/10!!! Thank you Brenden for always steering me in the right direction whenever I want to do something silly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex was very helpful getting me into my new Equinox EV.

Alex was very helpful getting me into my new Equinox EV. He made the process quick and easy. Answered all my questions and got me on the road fast!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They do a great job and very polite and quick getting you

They do a great job and very polite and quick getting you in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership is very welcoming.

This dealership is very welcoming. It's clean and runs very efficiently. They're a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jacob was amazing he helped me take my dream car home and

Jacob was amazing he helped me take my dream car home and love with my family. I am truly greatful for all the help he gave me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and helpful from start to finish, made

Very friendly and helpful from start to finish, made buying a vehicle easy, knowledgeable of cars and trucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesman Chris Horwath and finance guy Dustin Hager

Great salesman Chris Horwath and finance guy Dustin Hager make all the difference! Great job!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michelle was a wonderful salesperson to work with.

Michelle was a wonderful salesperson to work with. We did most of the paperwork over the internet so I didn’t have to sit in the dealership for too long. She was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Their service department is horrible!

Their service department is horrible! They cant tell me what is causing a low voltage code w/my brake assist they also made a comment that someone may have jumped my car at some point which No-one has at ANY point and so all the did was charge my battery want to send me on my way. When I requested further investigation into it especially since I feel this could possibly be a safety issue and this is a a 2024 Blazer they told me no. This place of business has no problems selling cars but when it comes to taking care of them after the sale they take no pride in it. Even just a couple months ago on this same car in this same service department I had to have my radiator replaced and I was told that there none left in the state or even in the US and they were on back order and bo ship date was given, so they couldn’t tell me when my car would be fixed. After we hung up I called another chevy dealer and they had 3 of the exact same radiators that were needed for my car. So I called back up to my service advisor and asked him if they had checked with other local dealers. He told me they had. At that point I said well thats funny, they have some at “said chevy dealership” why cant you get those, of course I got the let me call you back. I got a call back 1/2 hr later about telling me radiator would be done in the next hour half or so. Hmmm what a miracle. I have bought my last 3 cars there plus have had my parents buy their last 3 cars there but I WILL NO LONGER take my business here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a very experience dealing with this dealership.

It was a very experience dealing with this dealership. It was very informative. I would er certainly recommend it to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.