Tony Betten & Sons Ford

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4.7
(154 reviews)
Visit Tony Betten & Sons Ford
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
New (877) 224-5604 (877) 224-5604
Used (855) 417-9889 (855) 417-9889
Service (888) 432-7081 (888) 432-7081

Inventory

See all 241 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2019.
Tony Betten & Sons Ford specializes in making our customers feel like family with first-class customer care. Serving drivers in the Greater Grand Rapids area for over 60 years. We offer over 200 new Ford vehicles and a rotating selection of over 120 quality pre-owned vehicles. A test drive is just a phone call away!
Where You're Always Treated Like Family!

Service center

Phone number (888) 432-7081

Service hours

Monday
7:30am–7:30pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–7:30pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.7
(154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Jim, my salesman was knowledgeable and very helpful.

Jim, my salesman was knowledgeable and very helpful. He was not pushy and helped me get the truck I wanted.

5.0

Jim, my salesman was knowledgeable and very helpful.

Jim, my salesman was knowledgeable and very helpful. He was not pushy and helped me get the truck I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

After a horrible experience with another dealership, I

After a horrible experience with another dealership, I purchased an F150 from Tony Betten and Sons in 2015. It's been a great experience. Through the years the service and parts dept have been great. Any service work I've had, they call you back with updates, etc. Good luck finding any dealership that does that. I enjoyed my experience with them in past, so I ordered my 2021 Ford Bronco from them. I received my 2023 in July. It was a long journey but the salesman Aaron was very helpful and patient with me. Thanks to the whole team for providing me with this Awesome Ride!

5.0

After a horrible experience with another dealership, I

After a horrible experience with another dealership, I purchased an F150 from Tony Betten and Sons in 2015. It's been a great experience. Through the years the service and parts dept have been great. Any service work I've had, they call you back with updates, etc. Good luck finding any dealership that does that. I enjoyed my experience with them in past, so I ordered my 2021 Ford Bronco from them. I received my 2023 in July. It was a long journey but the salesman Aaron was very helpful and patient with me. Thanks to the whole team for providing me with this Awesome Ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Ryan Johnson , the BEST CAR SALEMEN EVER!

Ryan Johnson , the BEST CAR SALEMEN EVER! Nice dealership. Fantastic job on prepping and delivering new truck.

5.0

Ryan Johnson , the BEST CAR SALEMEN EVER!

Ryan Johnson , the BEST CAR SALEMEN EVER! Nice dealership. Fantastic job on prepping and delivering new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Tony Betten - Escape review

Sales helpful and found the best vehicle at the affordable price for me.

5.0

Tony Betten - Escape review

Sales helpful and found the best vehicle at the affordable price for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Priscilla, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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5.0

Came in and worked with Mike R in pre owned sales it was

Came in and worked with Mike R in pre owned sales it was quick and easy and he found me the perfect truck at a price I could afford hilly recommend going to see him!!

5.0

Came in and worked with Mike R in pre owned sales it was

Came in and worked with Mike R in pre owned sales it was quick and easy and he found me the perfect truck at a price I could afford hilly recommend going to see him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great service from my initial order to delivery of my new

Great service from my initial order to delivery of my new Bronc Raptor. The entire process was super smooth. I would highly recommend Tony Betten & Sons Ford.

5.0

Great service from my initial order to delivery of my new

Great service from my initial order to delivery of my new Bronc Raptor. The entire process was super smooth. I would highly recommend Tony Betten & Sons Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

I found a truck I really liked online, I was able to come

I found a truck I really liked online, I was able to come look at it the day of…after driving it, I fell in love and took it home the same day! The teamwork was great and it was a painless process! Would recommend them to others.

5.0

I found a truck I really liked online, I was able to come

I found a truck I really liked online, I was able to come look at it the day of…after driving it, I fell in love and took it home the same day! The teamwork was great and it was a painless process! Would recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you for choosing Tony Betten & Sons Ford, Inc.!

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5.0

Tim Walters is a star in the Pre-owned division, and the

Tim Walters is a star in the Pre-owned division, and the service guys are great, too. Nothing but positive experiences (multiple) at this dealership for me.

5.0

Tim Walters is a star in the Pre-owned division, and the

Tim Walters is a star in the Pre-owned division, and the service guys are great, too. Nothing but positive experiences (multiple) at this dealership for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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5.0

If you’re looking for quick efficient service Tony Betten

If you’re looking for quick efficient service Tony Betten is the place to go. I purchased my F-150 from Tony Betten and always go to them when service is needed. Great sales and service team. Would recommend them to anyone looking for a new vehicle and or service. Thanks for the continued great service

5.0

If you’re looking for quick efficient service Tony Betten

If you’re looking for quick efficient service Tony Betten is the place to go. I purchased my F-150 from Tony Betten and always go to them when service is needed. Great sales and service team. Would recommend them to anyone looking for a new vehicle and or service. Thanks for the continued great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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5.0

The overall experience was excellent!

The overall experience was excellent!.Tim Walter's was very helpful and knowledgeable and honest.

5.0

The overall experience was excellent!

The overall experience was excellent!.Tim Walter's was very helpful and knowledgeable and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Consumer response

Great overall service..Tim Walters is a great salesperson

Consumer response

Good job

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