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Tony Betten & Sons Ford

(180 reviews)

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(180 reviews)

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Everyone I dealt with was very friendly and professional!

Everyone I dealt with was very friendly and professional! Answered all my questions and above and beyond on getting me all paperwork a few days later!

Everyone I dealt with was very friendly and professional!

Everyone I dealt with was very friendly and professional! Answered all my questions and above and beyond on getting me all paperwork a few days later!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kathleen, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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Feel like I got ripped off.

Feel like I got ripped off. Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which all the sudden jumped to 7.06%. Worse than that the $10,000 discount off the previous truck I looked at soon turned to next nothing discount off the list price on the truck I wanted. Just had an overall terrible experience at Tony Betten Ford and it sucks because I’ve been loyal to Ford and Tony Betten having bought my other truck from them 9 years ago with no problem. This time was a problem. I don’t recommend Tony Betten because they couldn’t care less about you. They will rip you off like they did me. From the sales guy I tried to work with to the financing was all a terrible experience. The even worse problem is they didn’t even take the time to show me how to use all the features the truck has. Emailed the sales manger to see if I could could come back in to have someone show me how to use the truck’s features and never heard back from him. Terrible experience. Do not buy from Tony Betten Ford.

Feel like I got ripped off.

Feel like I got ripped off. Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which all the sudden jumped to 7.06%. Worse than that the $10,000 discount off the previous truck I looked at soon turned to next nothing discount off the list price on the truck I wanted. Just had an overall terrible experience at Tony Betten Ford and it sucks because I’ve been loyal to Ford and Tony Betten having bought my other truck from them 9 years ago with no problem. This time was a problem. I don’t recommend Tony Betten because they couldn’t care less about you. They will rip you off like they did me. From the sales guy I tried to work with to the financing was all a terrible experience. The even worse problem is they didn’t even take the time to show me how to use all the features the truck has. Emailed the sales manger to see if I could could come back in to have someone show me how to use the truck’s features and never heard back from him. Terrible experience. Do not buy from Tony Betten Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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We have been dealing with Tony Betten for 15 years and 5

We have been dealing with Tony Betten for 15 years and 5 leased vehicles. Have always had great service. Highly recommend.

We have been dealing with Tony Betten for 15 years and 5

We have been dealing with Tony Betten for 15 years and 5 leased vehicles. Have always had great service. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent!

Excellent! Everyone that I came in contact with at the dealership was very friendly and helpful. All my questions were answered and everything went smoothly. I would highly recommend this dealership to anyone.

Excellent!

Excellent! Everyone that I came in contact with at the dealership was very friendly and helpful. All my questions were answered and everything went smoothly. I would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Very polite and found the car we were looking for while

Very polite and found the car we were looking for while we were there. Very please with our salesman.

Very polite and found the car we were looking for while

Very polite and found the car we were looking for while we were there. Very please with our salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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very helpful and friendly.

very helpful and friendly. Great service! Returned phone calls on a timely basis. I would recommend this dealership to anyone.

very helpful and friendly.

very helpful and friendly. Great service! Returned phone calls on a timely basis. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Amazing team who seeks to get you in a vehicle that is

Amazing team who seeks to get you in a vehicle that is good for you! Very helpful and excellent service!

Amazing team who seeks to get you in a vehicle that is

Amazing team who seeks to get you in a vehicle that is good for you! Very helpful and excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent service by the team who took their time to

Excellent service by the team who took their time to listen to what we really needed, in our price range, and worked late on New Years Eve to get us in a car!

Excellent service by the team who took their time to

Excellent service by the team who took their time to listen to what we really needed, in our price range, and worked late on New Years Eve to get us in a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

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This guy really listened and helped me with all the

This guy really listened and helped me with all the questions with the new ev vehicle

This guy really listened and helped me with all the

This guy really listened and helped me with all the questions with the new ev vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Adam is a very nice guy to work with.

Adam is a very nice guy to work with. He's knowledgeable and very helpful, going the extra mile to help us! He answered questions with easy to understand explanations. And, he always made himself available to us, according to our schedule which was very much appreciated. He is the BEST salesperson we've ever dealt with, without any of the pushiness we've experienced in the past from others.

Adam is a very nice guy to work with.

Adam is a very nice guy to work with. He's knowledgeable and very helpful, going the extra mile to help us! He answered questions with easy to understand explanations. And, he always made himself available to us, according to our schedule which was very much appreciated. He is the BEST salesperson we've ever dealt with, without any of the pushiness we've experienced in the past from others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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