[{"id":232598,"personPtyId":41169568,"firstName":"Shauntice","lastName":"Richmond","titleText":"New and Used Vehicle Sales","shortBioText":"Shauntice has been in the car business for 18 years and has a degree in Business Marketing. She has been with Pat Milliken Ford for over 10 years. She and her husband are empty nesters, so when she is not at work, Shauntice likes to ride her motorcycle and travel. Shauntice is also very active in her community, volunteering whenever she can. She's been deemed by some 'The Olivia Pope of Cars' because she is a situational credit 'Fixer'. 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He is here to assist with in-vehicle technology before, during and after the sale of your vehicle. He will also assist even if you didn't buy your Ford from us.","emailTxt":"techhelp@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":495285,"firstName":"Jayson","lastName":"Wicker","titleText":"Collision Center Manager","emailTxt":"jwicker@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c3067938e700.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":513861,"firstName":"Katie","lastName":"Jesulaitis","titleText":"New & Used Vehicle Sales","emailTxt":"kjesulaitis@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473765,"personPtyId":41096948,"firstName":"Kevin","lastName":"Adelman","titleText":"New & Used Vehicle Sales","emailTxt":"kadelman@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e05abbdb3983.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":311171,"firstName":"Kevin","lastName":"Clements","titleText":"Pre-Owned Vehicle Sales Manager","emailTxt":"kclements@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b43a28af9a0e.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":513595,"firstName":"Kyle","lastName":"Kelly","titleText":"New & Used Vehicle Sales","emailTxt":"kylekelly@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/472fbc1773f0.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":232601,"firstName":"Laura","lastName":"Vazquez-Borg","titleText":"Internet Sales Specialist","emailTxt":"lvazquez@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7e62444ee35f.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":230550,"personPtyId":38868683,"firstName":"Peter","lastName":"Battle","titleText":"General Manager - Customer Service Division","emailTxt":"pbattle@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1be18a4b93a2.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":513593,"personPtyId":41117063,"firstName":"Robb","lastName":"Roberts","titleText":"New & Used Vehicle Sales","emailTxt":"rroberts@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6b168fce6b32.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":487029,"personPtyId":41170277,"firstName":"Scott","lastName":"Moore","titleText":"Pre-Owned Vehicle Assistant Manager","emailTxt":"smoore@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7f47834c645a.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":232563,"firstName":"Steve","lastName":"Sewell","titleText":"Parts Department Manager","emailTxt":"ssewell@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6c9911ee476b.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":232566,"firstName":"Terry","lastName":"Kruse","titleText":"Lease Manager","emailTxt":"tkruse@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e01b13aed983.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":487474,"personPtyId":38872793,"firstName":"Todd","lastName":"Grace","titleText":"Marketing Specialist","emailTxt":"tgrace@patmillikenford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10554,"certifiedEmployee":false,"deptDscrp":"Administration"}]
Cars for Sale   /   Dealers  /  Pat Milliken Ford

Pat Milliken Ford

4.9 out of 5 (4.9) 748 reviews
9600 Telegraph Rd Redford, MI 48239
Dealer website
New Used Service
(313) 731-0710 (313) 731-6420 (313) 915-4901
Dealer website

Dealer on Cars.com since February 2008

Currently in stock!

91
Used cars
1585
New cars
Email
Call

Call This Dealer

New Used Service
313-731-0710 313-731-6420 313-915-4901

Today's Hours

Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 6:00 PM
Sat Closed
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat Closed
Sun Closed

Reviews

4.9 out of 5 4.9
748 lifetime reviews. Includes reviews of Pat Milliken Ford from DealerRater.com

  • FEATURED REVIEW

    5.0 out of 5
    by Matt from South Lyon
    April 9, 2018

    By no means is this the closest dealership to me but it’s still the only one I’ll go to for a new car. I have purchased my last 5 or 6 vehicles from V...ictor at Pat Milliken and there is no one better to work with. Easy, streamlined and we always get what we want and what is best for our family. Couldn’t be happier with the service. Would recommend Victor and Pat Milliken Ford to ANYONE.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for making the trip to see us, Matt! Providing the best customer experience is what we are all about.

  • 5.0 out of 5
    by Sam1234567 on DealerRater.com
    April 20, 2018

    My experience was my blowing amazing Vanessa & Denny has set the bar for professional customer service . There goal was not to just sell me a vehic...le but to make sure I was happy as a valued customer first. The process was efficient time wise. My next purchase and every one after that will be with them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    5.0 out of 5
    Vanessa Vermette

    New and Used Vehicle Sales
    NOT RATED
    Denny Ravac

    Business Manager

  • 5.0 out of 5
    by Qfcp85 on DealerRater.com
    April 20, 2018

    Hands down Shauntice is the BEST saleswoman! Great customer service. Shauntice has got me into my 5th lease now. She has never let me down. All I have... to do is tell her all the details that I want and she makes it happen. Shauntice is like family, very professional, caring, friendly, very knowledgeable and alway has a smile on her face.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    5.0 out of 5
    Shauntice Richmond

    New and Used Vehicle Sales

Read all reviews

See All In-Stock Inventory

91
Used cars
1585
New cars

Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Pat Milliken Ford from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change (Premium)

    $39.95 and up*

    Brake Inspection

    Complimentary

    New Battery

    $99.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 792 Offers on 24 Models

About Our Dealership

Dealer on Cars.com since February 2008

Family owned & operated since 1959, we are proud to be one of the largest Ford dealers in the nation. We know that customer satisfaction is the key to our success. We have been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 20 years in a row. The only dealer in Michigan to achieve this designation & are proud of our entire sales & service team!

""The Experience You Deserve!¿""

Top Reviewed Employees
5.0 out of 5
Shauntice Richmond

New and Used Vehicle Sales
5.0 out of 5
Ian Murphy

Service Advisor
5.0 out of 5
Tim Beaty

Finance Manager
5.0 out of 5
Don Kalie

New and Used Vehicle Sales
5.0 out of 5
David Post

Finance Manager
5.0 out of 5
Frank Renko

New and Used Vehicle Sales
5.0 out of 5
Kevin Koshkarian

General Sales Manager
5.0 out of 5
Vanessa Vermette

New and Used Vehicle Sales
5.0 out of 5
Keith Kelly

New and Used Vehicle Sales
5.0 out of 5
John Blanchard

New and Used Vehicle Sales
5.0 out of 5
Joe Linting

New and Used Vehicle Sales
5.0 out of 5
James Dillon

New and Used Vehicle Sales
5.0 out of 5
Joe Balhorn

New and Used Vehicle Sales
5.0 out of 5
Patrick Leaman

New and Used Vehicle Sales
4.8 out of 5
Scott Duczyminski

Service Advisor
4.7 out of 5
Mark Zadorozny

New and Used Vehicle Sales
4.6 out of 5
Sean Kelly

New and Used Vehicle Sales
NOT RATED
Aaron Baker

Service Advisor
4.8 out of 5
Kevin Creech

New and Used Vehicle Sales
NOT RATED
Marty Kochmanski

New and Used Vehicle Sales
NOT RATED
Joey DeSantis

New and Used Vehicle Sales
NOT RATED
Denny Ravac

Business Manager
NOT RATED
Danielle Fowler

New & Used Vehicle Sales
5.0 out of 5
Juliet Guertin

Service Advisor
5.0 out of 5
Mike Rector

New and Used Vehicle Sales
NOT RATED
Don Barker

New and Used Vehicle Sales
NOT RATED
Gerald Kronner

New Vehicle Sales Manager
5.0 out of 5
Kevin Herring

New and Used Vehicle Sales
NOT RATED
Victor Rodopoulos

New and Used Vehicle Sales
NOT RATED
Edgar Evans

New and Used Vehicle Sales
NOT RATED
David Conzelman

New and Used Vehicle Sales
NOT RATED
Larry Alman

New and Used Vehicle Sales
NOT RATED
Rick Dawkins

New and Used Vehicle Sales
NOT RATED
Julie Norman

Vice President
NOT RATED
Pat Lyons

Service Director
NOT RATED
Ray Nabozny

New Vehicle Sales Manager
NOT RATED
Steve McGuire

New & Used Vehicle Sales
NOT RATED
Brian Godfrey

President
NOT RATED
Brian Van Doornik

Controller
NOT RATED
James Gorden

Pat Milliken Technology Specialist
NOT RATED
Jayson Wicker

Collision Center Manager
NOT RATED
Katie Jesulaitis

New & Used Vehicle Sales
NOT RATED
Kevin Adelman

New & Used Vehicle Sales
NOT RATED
Kevin Clements

Pre-Owned Vehicle Sales Manager
NOT RATED
Kyle Kelly

New & Used Vehicle Sales
NOT RATED
Laura Vazquez-Borg

Internet Sales Specialist
NOT RATED
Peter Battle

General Manager - Customer Service Division
NOT RATED
Robb Roberts

New & Used Vehicle Sales
NOT RATED
Scott Moore

Pre-Owned Vehicle Assistant Manager
NOT RATED
Steve Sewell

Parts Department Manager
NOT RATED
Terry Kruse

Lease Manager
NOT RATED
Todd Grace

Marketing Specialist
Pat Milliken Ford
9600 Telegraph Rd Redford, MI 48239
New (313) 731-0710
Used (313) 731-6420
Service (313) 915-4901
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