Pat Milliken Ford

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4.8
(1,673 reviews)
Visit Pat Milliken Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Inventory

See all 1423 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2008.
Family owned & operated since 1959 we are proud to be one of the largest Ford dealers in the nation. We know that customer satisfaction is the key to our success. We have been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 23 years in a row. The only dealer in Michigan to achieve this designation & are proud of our entire sales & service team!
The Experience You Deserve!?

Service center

Phone number (313) 915-4901

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 50 employees View less employees

Reviews

4.8
(1,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

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5.0

They were patient and very knowledgeable Of the offers.

They were patient and very knowledgeable Of the offers. My sales person Brian Holiday was super

5.0

They were patient and very knowledgeable Of the offers.

They were patient and very knowledgeable Of the offers. My sales person Brian Holiday was super

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Julie! We agree...Brian Holiday is super! :)

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5.0

Mark Hollars was upfront and honest with every detail.

Mark Hollars was upfront and honest with every detail. From details of my truck to setting up out of state delivery. Good folks.

5.0

Mark Hollars was upfront and honest with every detail.

Mark Hollars was upfront and honest with every detail. From details of my truck to setting up out of state delivery. Good folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write your review about Mark! Enjoy your truck!

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4.0

Braheem was very helpful and patient.

Braheem was very helpful and patient. Found the best deal and advised me to wait

4.0

Braheem was very helpful and patient.

Braheem was very helpful and patient. Found the best deal and advised me to wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

They have a good program with providing Gold

They have a good program with providing Gold Certification on their trucks. Good pricing and happy with my new truck.

5.0

They have a good program with providing Gold

They have a good program with providing Gold Certification on their trucks. Good pricing and happy with my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your 5-Star review! We appreciate your business and hope you enjoy your new truck!

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1.0

I bought my vehicle from them but won't buy another

I bought my vehicle from them but won't buy another because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and getting a person to pickup the phone. Leave a message and no one calls back. Use their online appointment and is freezes on the calendar date selection. Finally get a person and have them tell you " oh its a transmission issue? we can't get you in until Jan.? Called another dealership and then had me in the next Monday. Not just one incident, I'm not usually over critical, but I am not exaggerating. You will see and be disappointed.

1.0

I bought my vehicle from them but won't buy another

I bought my vehicle from them but won't buy another because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and getting a person to pickup the phone. Leave a message and no one calls back. Use their online appointment and is freezes on the calendar date selection. Finally get a person and have them tell you " oh its a transmission issue? we can't get you in until Jan.? Called another dealership and then had me in the next Monday. Not just one incident, I'm not usually over critical, but I am not exaggerating. You will see and be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
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5.0

My husband and I wouldn't buy a car from anyone else than

My husband and I wouldn't buy a car from anyone else than Brian Holiday.

5.0

My husband and I wouldn't buy a car from anyone else than

My husband and I wouldn't buy a car from anyone else than Brian Holiday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

I had a great experience with Brian Holiday.

I had a great experience with Brian Holiday. He knows his job and he does it well.

5.0

I had a great experience with Brian Holiday.

I had a great experience with Brian Holiday. He knows his job and he does it well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Brian Holiday had my new car ready, paperwork printed, in

Brian Holiday had my new car ready, paperwork printed, in and done within 45 min. This makes for a quick and easy exchange of leases every time. Highly recommend.

5.0

Brian Holiday had my new car ready, paperwork printed, in

Brian Holiday had my new car ready, paperwork printed, in and done within 45 min. This makes for a quick and easy exchange of leases every time. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Brian was great from test drive to driving off the lot.

Brian was great from test drive to driving off the lot. He was way more responsive than other reps I’ve worked with and got me all the info I needed as a first time car buyer.

5.0

Brian was great from test drive to driving off the lot.

Brian was great from test drive to driving off the lot. He was way more responsive than other reps I’ve worked with and got me all the info I needed as a first time car buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

I've been working with Joe Balhorn at Pat Milliken Ford

I've been working with Joe Balhorn at Pat Milliken Ford for about 25 years, including the time I was supporting General Motors as an automotive electronics supplier. Joe takes care of all the little details that make it very easy to do a new car purchase. I have other dealerships and car companies a few times and have always regretted the decision. Joe listens to what I want, doesn't sell me a bunch of stuff I don't need and takes great care of me when I am buying a new vehicle and afterwards when I need a service or repair. I have recommended Joe to several friends and family and they have been very happy as well.

5.0

I've been working with Joe Balhorn at Pat Milliken Ford

I've been working with Joe Balhorn at Pat Milliken Ford for about 25 years, including the time I was supporting General Motors as an automotive electronics supplier. Joe takes care of all the little details that make it very easy to do a new car purchase. I have other dealerships and car companies a few times and have always regretted the decision. Joe listens to what I want, doesn't sell me a bunch of stuff I don't need and takes great care of me when I am buying a new vehicle and afterwards when I need a service or repair. I have recommended Joe to several friends and family and they have been very happy as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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