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Pat Milliken Ford

(1,943 reviews)
Visit Pat Milliken Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

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New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Inventory

See all 824 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2008.
Family owned & operated since 1959 we are proud to be one of the largest Ford dealers in the nation. We know that customer satisfaction is the key to our success. We have been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row. The only dealer in Michigan to achieve this designation & are proud of our entire sales & service team!
The Experience You Deserve!?

Service center

Phone number (313) 915-4901

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Tim Beaty headshot
Tim Beaty
Finance Director
(56 reviews)
John Blanchard headshot
John Blanchard
New and Used Vehicle Sales
(60 reviews)
Braheem Abboud headshot
Braheem Abboud
New and Used Vehicle Sales
(39 reviews)
Joey DeSantis headshot
Joey DeSantis
New and Used Vehicle Sales
(31 reviews)
Joe Balhorn headshot
Joe Balhorn
New and Used Vehicle Sales
(25 reviews)
Michael Darmes headshot
Michael Darmes
Finance Manager
(9 reviews)
Mike Wegehaupt headshot
Mike Wegehaupt
New and Used Vehicle Sales
(5 reviews)
Mark Hollars headshot
Mark Hollars
New and Used Vehicle Sales
(29 reviews)
Jordan Polczynski headshot
Jordan Polczynski
Service Advisor
(28 reviews)
Daryl Blannon headshot
Daryl Blannon
Service Advisor
(11 reviews)
Juliet Guertin headshot
Juliet Guertin
Service Advisor
(54 reviews)
Mark Zadorozny headshot
Mark Zadorozny
New and Used Vehicle Sales
(62 reviews)
Frank Renko headshot
Frank Renko
New and Used Vehicle Sales
(42 reviews)
Mike Rector headshot
Mike Rector
New and Used Vehicle Sales
(32 reviews)
Joe Linting headshot
Joe Linting
New and Used Vehicle Sales
(31 reviews)
Kevin Koshkarian headshot
Kevin Koshkarian
General Sales Manager
(30 reviews)
James Dillon headshot
James Dillon
New and Used Vehicle Sales
(33 reviews)
Vanessa Vermette headshot
Vanessa Vermette
New and Used Vehicle Sales
(38 reviews)
Victor Rodopoulos headshot
Victor Rodopoulos
New and Used Vehicle Sales
(26 reviews)
Danielle Fowler headshot
Danielle Fowler
New & Used Vehicle Sales
(20 reviews)
Edgar Evans headshot
Edgar Evans
New and Used Vehicle Sales
(16 reviews)
Jack Kare headshot
Jack Kare
Digital Performance Manager
(13 reviews)
Steve McGuire headshot
Steve McGuire
New & Used Vehicle Sales
(12 reviews)
Rick Dawkins headshot
Rick Dawkins
New and Used Vehicle Sales
(11 reviews)
Dean Adams headshot
Dean Adams
New Vehicle Sales Manager
(10 reviews)
Kevin Herring headshot
Kevin Herring
New and Used Vehicle Sales
(10 reviews)
Sara Volansky headshot
Sara Volansky
New and Used Vehicle Sales
(10 reviews)
David Conzelman headshot
David Conzelman
New and Used Vehicle Sales
(9 reviews)
Gerald Kronner headshot
Gerald Kronner
New Vehicle Sales Manager
(8 reviews)
Robb Roberts headshot
Robb Roberts
New & Used Vehicle Sales
(7 reviews)
Wes Ellis headshot
Wes Ellis
Service Manager
(5 reviews)
Peter Battle headshot
Peter Battle
General Manager - Customer Service Division
(3 reviews)
Brian Godfrey headshot
Brian Godfrey
President
(3 reviews)
Kenzie Ritchie headshot
Kenzie Ritchie
New and Used Vehicle Sales
(3 reviews)
Ricky Rojeski headshot
Ricky Rojeski
New and Used Vehicle Sales
(3 reviews)
Jayson Wicker headshot
Jayson Wicker
Collision Center Manager
(3 reviews)
Tony Cabej headshot
Tony Cabej
New and Used Vehicle Sales
(2 reviews)
Johnathon McMullen headshot
Johnathon McMullen
New & Used Vehilces Sales
(2 reviews)
George Rodopoulos headshot
George Rodopoulos
New & Used Vehicles Sales
(2 reviews)
Samantha Anderle headshot
Samantha Anderle
Service Advisor
(1 review)
Brandon Garner headshot
Brandon Garner
Service Advisor
(1 review)
Paul Georgeson headshot
Paul Georgeson
Estimator
(1 review)
Todd Grace headshot
Todd Grace
Marketing Specialist
(1 review)
Drew Hampshire headshot
Drew Hampshire
Assistant Manager, Service Department
(1 review)
Kenneth Rouse headshot
Kenneth Rouse
Assistant Manager, Parts Department
(1 review)
Bryan Van Doornik headshot
Bryan Van Doornik
Controller
(1 review)
Abbas Zeineddine headshot
Abbas Zeineddine
Sales Assistant - Team Braheem
(1 review)
Rob Chahine headshot
Rob Chahine
Courtesy Transportation Specialist
Kevin Clements headshot
Kevin Clements
Pre-Owned Vehicle Sales Manager
Dillon DeBeliso headshot
Dillon DeBeliso
Assistant Manager, Collision Center
Garrett Justice headshot
Garrett Justice
Remote Experience Coordinator
Terry Kruse headshot
Terry Kruse
Lease Manager
Mike Marzouq headshot
Mike Marzouq
Shop Foreman
Angie Mota-James headshot
Angie Mota-James
Service Advisor
Kile Myers headshot
Kile Myers
New & Used Vehicle Sales
Steve Sewell headshot
Steve Sewell
Parts Department Manager
Nick Smith headshot
Nick Smith
Estimator
Jennifer Tandy headshot
Jennifer Tandy
New & Used Vehicle Sales

Reviews

(1,943 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

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They charged an outrageous price to fix my wipers, but I

They charged an outrageous price to fix my wipers, but I kinda got roped into it because they broke my windshield while diagnosing the issue. So, I had to leave it overnight for them to replace the windshield. (But, they gave me $10 off if labor for my troubles 😒). Then, when I picked it up today, there was debris all over my dashboard from the windshield, and glue smudges all over the inside of the new windshield. The only reason I gave two stars is because the Service guy was polite. But, no way I'm going back there. Very sloppy workmanship.

They charged an outrageous price to fix my wipers, but I

They charged an outrageous price to fix my wipers, but I kinda got roped into it because they broke my windshield while diagnosing the issue. So, I had to leave it overnight for them to replace the windshield. (But, they gave me $10 off if labor for my troubles 😒). Then, when I picked it up today, there was debris all over my dashboard from the windshield, and glue smudges all over the inside of the new windshield. The only reason I gave two stars is because the Service guy was polite. But, no way I'm going back there. Very sloppy workmanship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We’re sorry to hear that your visit didn’t meet expectations. While we did provide a loaner vehicle and applied a labor discount during your service, it’s clear you left feeling dissatisfied — especially regarding the condition of the vehicle upon return. That’s not the level of quality or attention to detail we strive for, and we apologize for any inconvenience that caused. We appreciate you acknowledging our advisor’s professionalism, and we’ll be using your feedback to help ensure a cleaner, more polished experience for future visits.

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I had the best coustumer service from mark horris he was

I had the best coustumer service from mark horris he was patient with us showed us everything he was smiling all through the process of purchase I recommend him for great service and hospitality thanks a lot pat malliken car dealer

I had the best coustumer service from mark horris he was

I had the best coustumer service from mark horris he was patient with us showed us everything he was smiling all through the process of purchase I recommend him for great service and hospitality thanks a lot pat malliken car dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your kind words about Mark Hollars! We appreciate your business and look forward to working with you again!

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I’ve been working with Braheem for over 24 years.

I’ve been working with Braheem for over 24 years. Longer when you include my family. Between my family and I we’ve gotten over 30 cars over the years from him. Always a pleasure to deal with, honest and accommodating. I’ve moved out of state but I still come back to get my new cars from Braheem. Can’t say enough positive things about him. He always knows what I want and somehow finds the exact car immediately. If you want the best deal and honest service, he’s your man!

I’ve been working with Braheem for over 24 years.

I’ve been working with Braheem for over 24 years. Longer when you include my family. Between my family and I we’ve gotten over 30 cars over the years from him. Always a pleasure to deal with, honest and accommodating. I’ve moved out of state but I still come back to get my new cars from Braheem. Can’t say enough positive things about him. He always knows what I want and somehow finds the exact car immediately. If you want the best deal and honest service, he’s your man!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your excellent experience with Braheem Abboud! We greatly appreciate your kind words and yours and your family's loyalty to Braheem over the years.

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John was extremely patient and understanding to my

John was extremely patient and understanding to my specific situation, and kept my hope alive when I got denied my first vehicle purchase due to bankruptcy..he kept his head in the game and kept me calm cool collected, and confident, that he would find a way to get us to the finish line, fast forward another week…and John kept his word. He was very kind, reassuring, and educated about the whole process I was in. I honestly wouldn’t recommend anyone else but Mr Johnathan McMullen to handle all of your vehicle needs. Best salesman at pat milikin in my humble opinion. John is defiantly on his way to building a special empire in this field. Thank you John for all of your help through this process of getting me in a vehicle love you buddy!

John was extremely patient and understanding to my

John was extremely patient and understanding to my specific situation, and kept my hope alive when I got denied my first vehicle purchase due to bankruptcy..he kept his head in the game and kept me calm cool collected, and confident, that he would find a way to get us to the finish line, fast forward another week…and John kept his word. He was very kind, reassuring, and educated about the whole process I was in. I honestly wouldn’t recommend anyone else but Mr Johnathan McMullen to handle all of your vehicle needs. Best salesman at pat milikin in my humble opinion. John is defiantly on his way to building a special empire in this field. Thank you John for all of your help through this process of getting me in a vehicle love you buddy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review of your experience with John McMullen! We greatly appreciate your kind words and the opportunity to earn your business! Your recommendation means a lot and we look forward to working with you again!

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Tim was very helpful.

Tim was very helpful. He was kind and very professional! He offered up many details on how to better my credit score and refinance eventually. Tim has made the experience very optimal. I urged anyone in need of help navigating buying a new car under bankruptcy terms to see Tim for help!

Tim was very helpful.

Tim was very helpful. He was kind and very professional! He offered up many details on how to better my credit score and refinance eventually. Tim has made the experience very optimal. I urged anyone in need of help navigating buying a new car under bankruptcy terms to see Tim for help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you

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I highly recommend this dealership.

I highly recommend this dealership. The process of leasing a car was made very easy. My salesperson Brian Holiday is excellent.

I highly recommend this dealership.

I highly recommend this dealership. The process of leasing a car was made very easy. My salesperson Brian Holiday is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your excellent review of Brian Holiday! We greatly appreciate your kind words and recommendation of Pat Milliken Ford!

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No nonsense buying my used certified car from them.

No nonsense buying my used certified car from them. And good experience with my first service appointment. They even took me to work and picked me up!

No nonsense buying my used certified car from them.

No nonsense buying my used certified car from them. And good experience with my first service appointment. They even took me to work and picked me up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your kind words about both our sales and service departments! We appreciate your business and look forward to working with you again!

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James is my guy !

James is my guy !!! 😊 Very cool, professional, and is always goes the extra mile. He has been my dealer for 4 years or maybe more. He willingly to explain whatever I need him to go over how many times I need him to. I love this guy !!! He will get you the right car !!!

James is my guy !

James is my guy !!! 😊 Very cool, professional, and is always goes the extra mile. He has been my dealer for 4 years or maybe more. He willingly to explain whatever I need him to go over how many times I need him to. I love this guy !!! He will get you the right car !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review of James Dillon! We appreciate your accurate description and recommendation of James!

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I leased an electric vehicle.

I leased an electric vehicle. They told me they would give me the charging station. They neglected to tell me it costs almost $1000 to install.

I leased an electric vehicle.

I leased an electric vehicle. They told me they would give me the charging station. They neglected to tell me it costs almost $1000 to install.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. I’m sorry to hear there was confusion regarding the charging station and installation costs. We strive to provide clear and complete information during the purchase process, and I understand how frustrating this experience must have been. While the charging station and standard installation is included, extra installation costs can vary depending on the home’s electrical setup and are typically the responsibility of the customer along with any permit costs. That said, if that wasn't clearly communicated, I apologize. I understand John Blanchard has reached out to you to help resolve the issue and put you in contact with the appropriate parties. We truly value your business and hope this will help resolve the issue.

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Abbas Zeineddine and Braheem Abboud helped me get into

Abbas Zeineddine and Braheem Abboud helped me get into one of my dream cars! They both were so patience and understanding. They made sure I got the best deal by asking questions to see what I would qualify for. Hands down my lifetime dealers! 10/10 would recommend!

Abbas Zeineddine and Braheem Abboud helped me get into

Abbas Zeineddine and Braheem Abboud helped me get into one of my dream cars! They both were so patience and understanding. They made sure I got the best deal by asking questions to see what I would qualify for. Hands down my lifetime dealers! 10/10 would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and glowing recommendation of Team Braheem! We look forward to working with you for a lifetime and appreciate your recommendation! Enjoy that dream car!

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