Skip to main content

Pat Milliken Ford

(1,934 reviews)
Visit Pat Milliken Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Reviews

(1,934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

I received great customer service.

I received great customer service. I received the vehicle I wanted. The dealership is nice and clean. The prices was pretty quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your overall experience with us. We greatly appreciate your review!

Tim Shea is the besttttttt !

Tim Shea is the besttttttt !!!! Extremely nice, helpful and kind! Helped me get the best deal and vehicle I could possibly get with my bankruptcy situation! Very grateful and happy for him and the work he’s done to give me another chance and opportunity!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and great review of you 5 Star service with Tim Shea!

This was a great experience working with Mark Hollars,

This was a great experience working with Mark Hollars, Shauntice R and his team. He is very personable and made the experience of getting a car worth the time. Mark and Shauntice were very patient and understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with our team!

The worst Ford dealer service I have recall for 2011

The worst Ford dealer service I have recall for 2011 Mustang I take it To this dealer, they didn’t fix it. They break the wire going to the hood. It’s not open and they not fix it the airbag and they keep the car for one week and doing nothing never come back there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share your experience. We’re truly sorry to hear that you were dissatisfied with your recent service visit. Our team always strives to provide the highest level of service, and we regret that we were unable to meet your expectations in this instance. Upon reviewing your case, we found that the condition of your vehicle limited our ability to safely complete the recall repairs—particularly due to pre-existing issues that affected the necessary components.

Excellent Sales person was very helpful and

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Lynn! We appreciate your kind words about Vanessa Vermette!

Tim was the best, he helped in every way he could I most

Tim was the best, he helped in every way he could I most definitely give him 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear about your 5-star experience with Tim Shea! Thank you for your kind words!

Matt was a pleasure to work with.

Matt was a pleasure to work with. Very upfront and honest about all aspects of my car buying journey. Kept me updated along the way. Great salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your kind words! We appreciate your business and look forward to working with you again!

I had a great experience at this dealer, especially with

I had a great experience at this dealer, especially with my sales rep, Mark Hollars. He made the process very easy, thorough, and transparent, especially since I purchased out of state. I highly recommend this dealer and Mark Hollars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Mark Hollars! We appreciate your business and your recommendation!

I would recommend family and friends to come back and

I would recommend family and friends to come back and deal with Tim Shea he handled all my questions very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your recommendation of Tim Shea! We greatly appreciate your kind words.

Tim Shea is amazing to work with.

Tim Shea is amazing to work with. He truly cares and kept me informed throughout the entire process. I will never go anywhere else for my future vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you