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Kayser Ford Lincoln

(1,052 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick, Easy and Straight Forward

I would highly recommend buying a car from th Kayser Group. Specifically Matt Belken. Matt was straight forward and was ready to answer all my questions. Clean environment. Friendly staff. Financing options were great to over look. If your looking for a vehicle, look no further. Thank you again Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding and stress free

I was lucky enough to run into Rollie in the lot he made the experience as smooth and stress-free as possible. There were a few things to be taken care of that the dealership they would do and they did. The Financial Manager seemed to really care about what she was doing and did a great job. I have purchased a few cars in my lifetime and I honestly could not ask for a better experience I am feeling grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awsome!

Great price vechicals, outstanding customer service. I am a return customer and will be back in a few years agian. I am very happy with the whole experience. They work for you to get you the vehicle you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got to go there for a vehicle !!

Excellent salespeople to work with- very knowledgeable and will not waste your time. Bryan Wredling was my salesman and he knows what he is doing to get you the vehicle you want . Tony in financing was a gas and he made paperwork very enjopyable !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Used Car Purchase Experience

Rod was great to work with. He did a great job in identifying several options to meet our specific needs related to features and competitive pricing. It was refreshing to not have a salesman to not try to sell us something we didn't want or need. Tony made it easy and convenient to finance our purchase, finding a competitive rate as good as, or better than, others we had planned to use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

We worked with Alfred, who took the time to educate us on the Lincoln MKC. His attention to detail made the difference. This is our third sales experience with Kayser and we will be back for many more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing a new truck

When coming into a new world of vehicle (car to a truck) I stopped at Kayser Ford simply because of their selection. I had an excellent sales person Steve N, who treated me with respect and never talked down to me. It was like just windows shopping with a friend. It was a great experience. The finance team Fran and Tony were extremely kind and again treated me with such respect! I will most likely buy again from Kayser Ford, as long as the people I worked with last time are still there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gotta love Kayser Ford!

I wasn't expecting to drive away in the car I really wanted but Dennis and Tony made that happen. They make a great team and for that, I want to thank you both for all of your help. I love my car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional and personal

Dennis went above and behond our expectations. He was able to replace the windshield that had a chip in it and he also pointed out a scuff mark on the back side panel that I had not noticed and had that repainted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A very good experience.

The main reason I went to this dealership in the first place is because of the reviews I had read and the research I had done on a car that I wanted and the dealership I wanted to deal with. I arrived there and soon met with Dennis. He introduced himself to me and asked me what I was looking for which I proceeded to tell him. He pointed me to the car that I had mentioned to him that I want it. He then handed me the keys so that I could take the car for a test ride and I got back to the dealership and once again sat down with Dennis and he thoroughly explain to me about the car that I want it and also explain how the whole process worked since this was my first time buying a new car. I felt absolutely no pressure from him and he answered my questions very thoroughly so that way I understood exactly what I was getting into. I've then met with Tony from the finance department. Tony in very great detail explain to me everything about financing the car and what he was able to do for me and answered all of my questions. I found the experience to be very satisfying. I spent 4 hours at the dealership going through the entire process and drove off with my new car. I would highly recommend this place to anyone especially a first-timer like I was. Thank you to Dennis and Tony for working with me and making me comfortable with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.