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Kayser Ford Lincoln

(1,052 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was simply dropping off a car to be donated to Rawhide

Tim and I had scheduled to meet at 7am this morning. He was on time, extremely courteous, professional and got me in and out in a matter of minutes. Well done! It was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not Your Typical Salesperson

I recently purchased a vehicle from Kayser Ford and my salesperson, Viktor Lazdovskis, was the difference. I'd spent a couple of weeks looking closely at trucks at three different dealerships. In the end, I made my purchase at Kayser Ford because Viktor treated me right. He was patient, knowledgeable and did things at my pace. I took my time and ended up the perfect truck for me. I would recommend Viktor to anyone who needs a new vehicle. Thank you, Viktor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tough Situation... Made It Right!

My story begins when I found the vehicle I wanted at a great price. I had a very good sales experience (no pressure, no upsell, just an honest interaction) so I bought the truck. A few days later I had some issues (electrical) with the truck and ended up going back to the dealership. Viktor and Kayser Automotive took the truck back and helped me find another vehicle that met my needs. I appreciated the way they stood by me, worked with me and made the situation right. It would have been easy for them to say "sorry, that's not our problem," but that's not the way they do business. I would recommend Mr. Lazdovskis and Kayser Automotive to anyone looking to be treated fairly when purchasing a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

This is my 24th vehicle purchase from Kayser over 20 years. A great family owned dealership that always makes the buying process easy. Mike Belken, Matt Belken and Nick Douglas are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Best Car Buying Experience I've Had!

I've purchased a lot of cars in my lifetime and this was by far the best experience I've had! I knew the prices going in and didn't have to haggle back and forth to get a lower price. Victoria made sure that I got everything I was looking for in my vehicle. Everyone at Kayser was very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alfred was amazing!

Alfred was very knowledgeable about the type of vehicle I was interested in. It was the best test drive I have ever had and he got me very comfortable with the SUV, it's capabilities and perks of choosing this over another. He had great follow up with me as well. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So helpful and friendly

We purchased our second vehicle in the last year from Kayser and were, again, so happy with the service. Viktor was great--so helpful, friendly, and no pressure. We will definitely be back when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Shawn has assisted many several times when I've brought my truck in. Very friendly, knowledgeable and trustworthy. Always know my truck is getting what it needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lincoln

Spoke with internet sales dept. they were very helpful in the process even though we didn?t do a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This is our 3rd Car we have Purchased From Terry

This is Our 3rd car we have Purchased from Kayser as well as Terry and he always goes above & beyond & is always professional, and it is such a pleasure to work with him. So Thank You Terry for your Excellent Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.