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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.9
160 lifetime reviews.
  • Used Car Purchase

    I worked with Chris on the trade in of my vehicle and the purchase of a used Chrysler Town and Country. We both knew going into the deal the the T...

    Dealer Response

    Thank-you Posey, I am so happy to hear that you are satisfied with your Town & Country! I am glad Chris, Dave and our dealership could provide you...


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    I worked with Chris on the trade in of my vehicle and the purchase of a used Chrysler Town and Country. We both knew going into the deal the the Town and Country needed a new left read wheel bearing. The dealership agreed to replace the bearing at no cost to me. While being repaired, it was discovered by the mechanic that there were two other issues with the car. I had already purchased the vehicle but the dealer fixed the other two issues at no cost to me. I really appreciated the Sales Manager, Dave, standing behind the car his staff sold me and making sure that the car was in perfect running order and that I was totally satisfied. I have read horror stories of people buying a used car only to discover mechanical problems later and being "hung out to dry" by the dealer from whom the car was purchased. Not so at Preferred; they stood behind their product without any hesitation. I would recommend the Preferred dealerships in Muskegon and Grand Haven. This was my second used car purchase at Preferred Ford in Grand Haven. It is a nice place to do business!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank-you Posey, I am so happy to hear that you are satisfied with your Town & Country! I am glad Chris, Dave and our dealership could provide you with excellent service and make sure your vehicle was in tip top shape! Thank-you for choosing Preferred Ford!


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  • Great place!

    I came in to look at a truck. Had financing already taken care of. Decided to buy one of the used trucks in the lot. They gave me a great pric...


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    I came in to look at a truck. Had financing already taken care of. Decided to buy one of the used trucks in the lot. They gave me a great price on my trade in, was quick to reach a deal, no games of going back and forth 6 or 8 times. Wanted some minor things repaired on the truck so I left the truck overnight and returned to get it the next day. All repairs where done right. The finance manager suprised me and got me a lower rate and got me a 50k mile warranty on top of it without me paying a dime more. No pressure sale and great deals, great people! Facility looked clean.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Went in for "The Works" oil change and tire rotation. Don, service advisor, was very welcoming and knew exactly what I was there for since I made...


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    Went in for "The Works" oil change and tire rotation. Don, service advisor, was very welcoming and knew exactly what I was there for since I made an appointment earlier that same day. Service was performed in less than an hour. Waiting room is very comfortable with WiFi and cable TV while I waited for service to be completed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2010

Preferred Ford welcomes you to come by and visit our dealership in Grand Haven, Michigan, where you can check out our complete selection of new and used Ford cars, trucks, and SUVs. As a leading auto dealership in our community, we take pride in the vehicles we sell. We are dedicated to providing our customers with an excellent customer experience and great service. We are proud to be the Home of West Michigans ONLY FORD DEALER 10 yr, 100000 Mile Warranty!

"We are dedicated to providing our customers with an excellent customer experience and great service."