Reviews
Milt Van Ravenswaay
Milt was very knowledgeable, not pushy, asked good questions, made many phone calls to find exactly the vehicle we were looking for. He was good about pointing out things that we may have been overlooking. I appreciated the friendly and professional service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
misleading photos
Inquired about a truck, were told it was rust free and drove 50 miles to see it, only to find that the online photos were photoshopped to hide the huge amount of rust. Not cool!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Mouw Motor Company. We would like the chance to talk to you further so please do call us at (712) 722-0085 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Auto body shop owner
The vehicle was scheduled in a timely fashion. It actually was a customer car that needed a 4 wheel alignment and the A/C condenser recharged.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 Ford Tauris
Pleasant and helpful when questions were asked. Salesman and all others were good to work with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ALways great friendly service
As always, I received excellent fast service on my Ford 2014 250 truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and clean.
The service job done on my car was very fast and complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Nelva. The staff at Mouw Motor Company always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Owner
Pleased with the service, personal, timeliness, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your review of our team, and the staff here at Mouw Motor Company look forward to further serving you in the future!
good service
service was prompt, friendly help i liked that they picked the vehicle up and delivered it home again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, John! Thank you for taking the time to share your feedback with us.
my escape and mouw moters
service was great the staff was great what else can I say
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Job!
They got me right in and washed it when done. Excellent Service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Thank you for this feedback!