Joe Cecconi's Chrysler Complex

4.7 out of 5 4.7
Rectangle 48
Sales 12:00 PM - 5:00 PM
Service Closed

Joe Cecconi's Chrysler Complex Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2009

Whether you are from Buffalo, Niagara Falls, Cheektowaga, Amherst, Tonawanda, or Niagara Falls we hope you will give us

...

a chance to show how Joe Cecconi's Chrysler Complex is the best Chrysler, Dodge, Jeep, Ram dealer serving all of Buffalo

"Free OIl Changes"

Service

Tire Rotation

$24.95

Multi-Point Inspection

Complimentary

Brake Inspection

Complimentary

Wheel Alignment (AWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
212 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 3, 2020

    I contacted the dealership on Wednesday morning to arrange a test drive on a vehicle I found on their website. I got a response to my inquiry from a salesman... that he'd get in touch with me. Here it is over 36 hours later, and I am still waiting. Needless to say, I won't be doing business with this dealership any time soon.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi LK, thank you for sharing this experience with our dealership, and we apologize that you did not receive a fast follow-up. Please know that is not ...typical of our dealership, and we would appreciate the opportunity to re-earn your business. Please let us know if there are any questions about a vehicle on our lot that we can answer.

  • 5.0 out of 5
    June 11, 2020

    I was shopping for a used car and Brandon at joe ceconnis made my experience painless and very easy. I was in and out in 2 days with a truck I love. Would... highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 22, 2018

    Wonderful, friendly service! Gus was able to get me into the vehicle I wanted quickly. Purchasing process was quick and easy. I highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2020

    Best car buying experience I've EVER had!!! Brandon was my salesman and I will definitely buy from him again!! He made the entire experience very easy.... Thanks Brandon!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 30, 2020

    I purchased a jeep wrangler 3 years ago and had an OK experience. So, I went back today to purchase another jeep and my experience was very different.... They low balled my trade in by $1500 and were very short with me. I explained to the sales person that I was offered $1500 more for my trade-in at 2 different dealers and she didn't even want to hear it. It was like they had so much business that trying to work with me was not an option. The sales person rushed me off the phone. I guess she didn't have time. I am happy to say that I went back to the other dealer and purchased. I guess it was not meant to be because I found a similar Jeep...But I paid $1000 less and they gave me the true trade in value for my car. I hope management will coach their sales people to have some empathy and patience for customers. They have lost a customer...but they probably don't care because they are so busy.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    April 27, 2020

    Gus was very helpful. He helped me to get financing and overall I’m pleased with my new Ram 1500. Would recommend Gus for my future vehicle needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 13, 2020

    I talked to Gus last week Thursday and haven’t heard from his since, after running my credit TWICE, without permission. My business is clearly unappreciated.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2020

    I had a wonderful buying experience for the 2 vehicles I purchased at the same time. Ian Kroening and the complete Staff did all they could to make sure... I was able to buy both vehicles on the same day and get me in and out without a very long wait time. I highly recommend talking with Ian or any of the staff at Joe Cecconi’s. Easiest auto purchase ever made. I referred a friend and the next week she bought a car as well. Will definitely go back for any future auto needs!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2020

    Rob Fleming was a great help! Awesome sales men. The process was smooth and easy. Great experience as compared to past experiences. Would recommend Rob... to others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2020

    Rob Fleming treated me with the best purchasing experience i have ever had! He took the time top find the jeep i wanted and was knowledgeable about the... Jeep. Hes the go to man if your looking to purchase from Cecconis!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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