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Joe Cecconi's Chrysler Complex

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (673 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed

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New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Inventory

See all 328 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2022.
Whether you are from Buffalo Niagara Falls Cheektowaga Amherst Tonawanda or Niagara Falls we hope you will give us a chance to show how Joe Cecconi's Chrysler Complex is the best Chrysler Dodge Jeep Ram dealer serving all of Buffalo
Free OIl Changes

Service center

Phone number (716) 775-6256

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Meet our employees

View all 21 employees View less employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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Bought over the last 5ish years 2 brand new ram 2500

Bought over the last 5ish years 2 brand new ram 2500 trucks and last year 2 brand new cars all totalling over $200,000.recently after trying to buy a new ram 2500 I couldn't make a deal ,I highly recommend go somewhere else for your purchase.also I also recommend don't use their service department ,they don't know how to check and set tire pressures and after a $100 + oil change they I found leaking oil all over my driveway because when removing my truck oil filter they turned it sideways and oil spilled on the frame and chassis .they have definitely changed for the worse and i don't think they care.i care and I'm going some where else for my next purchase

Bought over the last 5ish years 2 brand new ram 2500

Bought over the last 5ish years 2 brand new ram 2500 trucks and last year 2 brand new cars all totalling over $200,000.recently after trying to buy a new ram 2500 I couldn't make a deal ,I highly recommend go somewhere else for your purchase.also I also recommend don't use their service department ,they don't know how to check and set tire pressures and after a $100 + oil change they I found leaking oil all over my driveway because when removing my truck oil filter they turned it sideways and oil spilled on the frame and chassis .they have definitely changed for the worse and i don't think they care.i care and I'm going some where else for my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Free oil changes for life is xx if you own s SRT

Free oil changes, what oil and filter are they using? Oil changes on the modern vehicles require Synthetic and a quality oil filter to go beyond most 5000mile intervals. The factory Mopar filter is good for around 3000-5000miles and at the 5k interval the filter is pretty much useless. If they use a synthetic blend, the oil is garbage as Mopar does not offer a synthetic blend as there performance division has proven that the blend is garbage.

Free oil changes for life is xx if you own s SRT

Free oil changes, what oil and filter are they using? Oil changes on the modern vehicles require Synthetic and a quality oil filter to go beyond most 5000mile intervals. The factory Mopar filter is good for around 3000-5000miles and at the 5k interval the filter is pretty much useless. If they use a synthetic blend, the oil is garbage as Mopar does not offer a synthetic blend as there performance division has proven that the blend is garbage.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recently had my 3500 ram in your service department for

Recently had my 3500 ram in your service department for DPF filter issues. Dan Macdonell and Alex Bevacqua did a great job getting the part ordered and follow up was great. Being I am from out of town and was in town for a family emergency it was great to see your service team and parts team perform so well. Bottom line is they went above and beyond to make sure my truck was ready an entire day before it was supposed to be completed. When it comes time for my next Ram I will be back to purchase from a dealer who understands service. Thank you Again Jim

Recently had my 3500 ram in your service department for

Recently had my 3500 ram in your service department for DPF filter issues. Dan Macdonell and Alex Bevacqua did a great job getting the part ordered and follow up was great. Being I am from out of town and was in town for a family emergency it was great to see your service team and parts team perform so well. Bottom line is they went above and beyond to make sure my truck was ready an entire day before it was supposed to be completed. When it comes time for my next Ram I will be back to purchase from a dealer who understands service. Thank you Again Jim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I worked with Kahlil Davis best salesperson.

I worked with Kahlil Davis best salesperson. Bought my car in less than two weeks. I do recommend this dealership to everybody. I had bought my 2014 Jeep Patriot two years ago and now I have a Dodge Journey 2017 three years better. Thank you Kahlil you rock Alice and Cassie

I worked with Kahlil Davis best salesperson.

I worked with Kahlil Davis best salesperson. Bought my car in less than two weeks. I do recommend this dealership to everybody. I had bought my 2014 Jeep Patriot two years ago and now I have a Dodge Journey 2017 three years better. Thank you Kahlil you rock Alice and Cassie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Go elsewhere

If you are interested in purchasing a vehicle I highly advise that you just go to the dealership and try and make a deal. I attempted to come close enough to make the 2.5 hour drive out to possibly purchase a vehicle and they have absolutely zero interest in dealing with you over text, phone or email. They will make the process seem simple, in which getting the process started is easy, but once you actually attempt to try and counter offer their pathetically low trade in offers they will all of a sudden no longer respond. All in all I would likely just look elsewhere. Not a professional customer service experience as in over two days time I received 2 responses. I do understand being busy especially with the crazy car market, but it does not make up for the poor customer care.

Go elsewhere

If you are interested in purchasing a vehicle I highly advise that you just go to the dealership and try and make a deal. I attempted to come close enough to make the 2.5 hour drive out to possibly purchase a vehicle and they have absolutely zero interest in dealing with you over text, phone or email. They will make the process seem simple, in which getting the process started is easy, but once you actually attempt to try and counter offer their pathetically low trade in offers they will all of a sudden no longer respond. All in all I would likely just look elsewhere. Not a professional customer service experience as in over two days time I received 2 responses. I do understand being busy especially with the crazy car market, but it does not make up for the poor customer care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My Dad got a 1320 scatpack a few months ago that didnt

My Dad got a 1320 scatpack a few months ago that didnt pass inspection, and said they would replace them and its june, and they are still giving him the run around. I was going to buy a car from there but think I'm going to look at another dealer.

My Dad got a 1320 scatpack a few months ago that didnt

My Dad got a 1320 scatpack a few months ago that didnt pass inspection, and said they would replace them and its june, and they are still giving him the run around. I was going to buy a car from there but think I'm going to look at another dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Good Car Dealer

Great Family Dealership. Customer care is outstanding. Buy with confidence. Salesman took his time to review our vehicle with us and answered all of our questions.

Good Car Dealer

Great Family Dealership. Customer care is outstanding. Buy with confidence. Salesman took his time to review our vehicle with us and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Joe Cecconi’s is a family owned dealership with great

Joe Cecconi’s is a family owned dealership with great sales people. They are very welcoming there and far from pushy. The lot is packed full with used and new options. I recently had an amazing and easy experience with Dino.

Joe Cecconi’s is a family owned dealership with great

Joe Cecconi’s is a family owned dealership with great sales people. They are very welcoming there and far from pushy. The lot is packed full with used and new options. I recently had an amazing and easy experience with Dino.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best Salesman.... Demani Barnes

When it's time for a new vehicle, Demani Barnes is very knowledgeable and has an excellent can-do attitude. I highly recommend dealing with Demani and manager Amy Sabers. Thank you Amy and Demani for finding my new ride!! We'll be back!!

Best Salesman.... Demani Barnes

When it's time for a new vehicle, Demani Barnes is very knowledgeable and has an excellent can-do attitude. I highly recommend dealing with Demani and manager Amy Sabers. Thank you Amy and Demani for finding my new ride!! We'll be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Antwan Moore Service Desk

I came in to get my brand new car serviced I gave my keys to the service man as I dropped it off but once I came back I noticed my brand new car dealership tag was no longer on my keys. I mentioned it to a gentleman that was at the service desk and I proceeded to leave a walk to my car, by the time I made it to my car there was a man running to me to give me another tag for my keys. He name is Antwan Moore I really appreciate the innovative he took to make sure I left happy I was so thankful for him.

Antwan Moore Service Desk

I came in to get my brand new car serviced I gave my keys to the service man as I dropped it off but once I came back I noticed my brand new car dealership tag was no longer on my keys. I mentioned it to a gentleman that was at the service desk and I proceeded to leave a walk to my car, by the time I made it to my car there was a man running to me to give me another tag for my keys. He name is Antwan Moore I really appreciate the innovative he took to make sure I left happy I was so thankful for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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