Heinrich Chevrolet

I was going to be retiring at the end of December & was looking to trade my 2022 Buick Encore with lower payments & buy a good used vehicle & found on Heinrich website a couple of used Chevy Trailblazers with low mileage. I went in & spoke to Tony Weary & he was very helpful in getting me into a 2022 Chevy Trailblazer with low mileage. I test drove it & he was able to get me a good deal. I bought the vehicle & picked it up the same day. I would defiantly recommend Tony. He was a great salesman & works hard to get what you need. My apologies to Tony for not getting this review in sooner.

One of the best experiences I’ve had at any dealership, largely credited to the salesman, Salvatore. He’s been super attentive and customer-service oriented versus that of many who seem half-invested in your needs. I would 100% recommend Heinrich.

I was in a bit of a bind in getting a particular vehicle and met Mike Porth on the floor. He attentively listened to my concerns and worked with management to get me the vehicle I really wanted in an amazingly quick time frame. Upon delivery Mike again made sure everything was ready and Chase assisted with my financing and thoroughly explained both that and my warranty options. Finally Jayden had all my delivery paperwork ready so it could be completed quickly. Then all the new options of my vehicle were explained and I was ready to go. Words cannot describe how thankful I am for everyone at Heinrich in assisting in my vehicle situation. I cannot recommend them enough.

Great customer service, service tech was pleasure to work with. Fast service, and no inconvenience when leaving vehicle for service.

A good guy from West Herr in Williamsville messaged last night He offered to replace my windshield for FREE!!! But the "Rocco" at Heinrich ... a dealership that I've dealt with for over 25 years ... doesn't give a xxxx about retaining me ... after twenty-five years of loyalty ... when I was faced to face with him in his office in July! Figure that one out. You should be embarrassed. YOUR LACK OF LOYALTY IS STAGGERING!!! The word is getting out ... WHAT A GREAT STORY FOR ONE OF THE LOCAL TV STATIONS!!! A dealership won't do the right thing, but a dealership I have never done business with will fix your embarrassing mess! Mark Lloyd

I just bought my car and it’s brand new 2025 Chevy trailblazer I had the zurich done I had Scotchgard spotting everywhere, yellow coating on the bottom of my doors. If I would’ve known, my car is gonna look like this I would’ve never gotten the extra service soon as it was spectacular before it went into now it looks terrible. I would never recommend the service to anybody ever.

I have been a customer for many years and have always had staff that were pleasant and thorough.

this dealer was able to order vehicle when other dealers coundn't and delivered in time frame

The service from Heinrich is always top notch for our vehicles. We would not bring them anywhere else. I would recommend Heinrich Service Department to anyone looking for great service!

Great job no more check engine light on and is running great still needs to come back in for the shift into park cause the button on shifter sticks or something cause all I have to do is click it and it then shuts off