Heinrich Chevrolet

Reviews

4.4 out of 5 4.4
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 5, 2018

    Great expierecnce from the minute I drove on the lot until I drove off the lot with my new car. Salesman terrific, sales manager terrific even Mr Heinrich... stopped by, everyone could not have been more polite and offered coffee, water even popcorn.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 2, 2018

    I buy all my Chevy vehicles from Heinrich because of their service department. They are great! They are efficient and do a great job!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 21, 2016

    We were very satisfied with our experience at Lockport Heinrich. The entire staff are knowledgeable and friendly. Nick (younger) has helped us lease 3... vehicles now. ¿¿¿¿ Service . We have also had great experiences in the sevice department and financing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dave and Sharon, Congratulations on the purchase of your new vehicle. We appreciate the great review about your experience at our dealership! The feed...back is greatly appreciated and we are pleased that your vehicle purchase experience was such a positive one. Again Thank you!!

  • 5.0 out of 5
    July 13, 2018

    Great staff. Prompt and courteous. They offered me a fair price for my trade in and a good price on my new vehicle. Hopefully the service department is... as good.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    May 2, 2018

    So i started the day off finding a beautiful new silverado. upon making it home i noticed the installed bedliner was shifted and mis-screwed into the bed... itself. Also there was multiple dents and scratches in the roof. mind you this truck is brand new. i attempted to talk to managers who said they can send it out to get fixed. great sure but a brand new truck getting dent/paint work done with less than 100 miles is absurd. furthermore i brought the vehicle in for the GM service "oil change and tire rotation" appointment was at 11am. i didnt get the truck back until 1pm. absolutely rediculous. other wise the service drive is a hazard and absolutely disgusting. guess its back to West Herr for this family.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2018

    Thank you Jackson! We couldn’t be happier. Went in on a Thursday evening and picked our car up Friday. Dealership found us a great lender at a low interest... rate!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 26, 2018

    I had my car towed there because it was close to my house, and thought because I had only a tire to be fixed that I would be able to have it fixed by the... next day, well not only does Chevrolet not put spare tires in their vehicles, they don't stock the tires. I had to get a ride to work from my boss on Monday, three days later. Now I call to see at 1:30 on Monday if my car is fixed, they say its ready with no call, and then I ask if they can pick me up with a shuttle. They tell me no, its too far away. I said I guess I will have to walk , he says we are open until 8:00pm. Will never deal with these people again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 20, 2017

    This was by far the easiest car I have ever bought, my salesperson Lindy was patient and took the time to make sure all my questions were answered. I would... definitely recommend her and Heinrich to anyone looking for a car, her motto is car buying should be fun.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 2, 2017

    Everyone at Heinrich Chevrolet was great to my wife and I.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2017

    Professional and efficient. Found The vehicle I was looking for, got me what I needed on trade and closed the deal all in a single visit with no pressure.... Brian High and Mike P are wonderful to work with! Keep it up guys!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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