Heinrich Chevrolet

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4.6
(163 reviews)
Visit Heinrich Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:30pm
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Service Sales
Monday 7:30am–7:00pm 9:00am–7:00pm
Tuesday 7:30am–5:30pm 9:00am–7:00pm
Wednesday 7:30am–5:30pm 9:00am–5:00pm
Thursday 7:30am–5:30pm 9:00am–7:00pm
Friday 7:30am–5:30pm 9:00am–5:00pm
Saturday 8:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
New (877) 899-9318 (877) 899-9318
Used (877) 905-4300 (877) 905-4300
Service (877) 932-9617 (877) 932-9617

Inventory

See all 135 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2021.
Located on Transit road in Lockport Heinrich Chevrolet has been serving the Western New York area for over 40 years. With WNY's best selection of new of used vehicles we know you'll find the vehicle you want at the price you deserve!
Buffalo WNY and Lockport's premier Chevrolet dealership.

Service center

Phone number (877) 932-9617

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.6
(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great Costumer service I have bought 3 new vehicles and

Great Costumer service I have bought 3 new vehicles and one used very satisfied with all of them

Dealer response

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

2.0

Notthing special here, cheap dealer, not alot of c

They dont negotiate, you either take it or leave it.There prices are more then other dealers. They don't have alot of choices in cars, no good deals here!

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (716) 434-6681 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

Heinrich Chevy

Zack was a pleasure to work with and helped guide me every step of the way. Everyone was very friendly and also were very respectful.

Dealer response

We're happy you found our staff to be so supportive during your experience here at Heinrich Chevrolet Corp.. We look forward to your next visit! Take care!

5.0

New car

Zack was our salesman he answered all our questions. Was not pushy and very easy to work with. Definitely would recommend stopping in and talking with him.

Dealer response

Marc, we're happy you found our staff to be so supportive during your experience here at Heinrich Chevrolet Corp.. Please don't hesitate to reach out to us if there's anything more we can do!

5.0

Tony was awesome and helped us through the process every

Tony was awesome and helped us through the process every step of the way. Would recommend Heinrich to anyone looking for a new vehicle experience

5.0

A great experience at Heinrich Chevrolet

Friendly, experienced ,knowledgeable , timely, answers all questions extreme helpful !!!

Dealer response

Sarah, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

A great dealership in Lockport

They always have the vehicles I want. A very good inventory of vehicles.

Dealer response

Michael, We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

1.0

We brought our car into Heinrich to get the turbo on our

We brought our car into Heinrich to get the turbo on our car fixed. We were told it would be a 4-5 hour job and we would have the car back. It took them almost a month to fix the problem. First, they couldn’t figure out how to get it out of the car. Then they took the exhaust off to get to the part. They cut through the pipe that said single use only. They told us they tried to get it back on but would have to order a new one. Finally it was done. It had been 4-5 days already. We took the car, and 5 minutes later the car was smoking badly. We thought it was on fire. We ended up pulling over and calling them. They said it was too late to bring it in. They said to have it towed in and they would fix it the next day. We had to walk home because of it. My husband is a disabled veteran and that walk was hard on him. The next day they said it was because there were 9 quarts of oil in the engine that was only made for 4.5 quarts. They blamed it on Walmart. The oil had been changed 5,000 miles before and they had the audacity to say it was them. If it was Walmart, it would have been smoking for months before. Heinrich said the turbo could have gone out because of the oil!!!! They fixed it and gave it back. The next day the check engine light came back on. Guess what it was? The brand new turbo they spent a week putting in was bad. So once again, they took the car back. Several days later when we got the car back, the Bluetooth on the steering wheel didn’t work and the plastic molding under the car was destroyed. We had to pull over several times to push it back under the car so it wouldn’t mess up the tires we just had put on. We are here at the dealership getting that plastic piece put on. We told them about the steering wheel not working again and they said they would have to charge is to take a look at it. These people are xxxxxxxx who will break your car worse once you bring it in and charge you to fix their mistake. I am filing a BBB complaint against them and contacting the corporate office to complain. Stay away from here. I’ve read the other reviews and they seem to do this on a regular basis.

5.0

I have always been treated with kindness and respect.

I have always been treated with kindness and respect. I have dealt with knowledgeable and nice sales people.

Dealer response

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

5.0

Nice job $700.

Nice job $700. later-wish they would've washed the car.Next time I'll ask if they could.

Dealer response

Hello, we really appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

See all 163 reviews