Randy Wise Chrysler Dodge Jeep RAM

Thank you to my dad (Don Nord), Drew Hood, Evvon and Tony for all your help today! Bittersweet but no more mom van! When you go in with an idea of what you want but come out with something totally different..... I love it! Best part • • • My business pays for it!?? #thrivinto50 #happynursemom #livinlife #liveyourbest

Tiffany was amazing at helping us turn in our lease early! We were looking to save money monthly and she was the right person for the job! Now I’m in a vehicle payment that better suits our budget! My Jeep cherokee Trailhawk is amazing! Thanks again. Tiffany!

From the time I found my car online at Randy Wise there sales team made the process easy for me, they provided me with the information I needed on a timely manner and assured me that everything would be ready for me after making a 700 mile trip to their dealership, they even picked me up at the airport. The Jeep was clean and had a full tank of gas; the staff was very friendly and professional.

Seen a Buick Verano I was interested in on randywise website and sent in an interest to take a look at it. The next day I took it for a test drive and got exactly what I was looking for! Very nice car! And I got it the very next day.

2005 Ram taken in for a security module (VMC). The parts folks were extremely helpful and commented on my diligence to repair myself. Was told the truck would be done the next day...that came and went along with another business day. I called to check...was told “we ain’t had time” by the service department. Next business day, I call, and am told it was done, but “we didn’t have a way of contacting you, and your fuel pump is bad, we have beat On the tank to get it to run” Picking up the truck: no speedo, and ABS/Brake light are on. Service team said “we don’t know if that was on before”. Mind you, the technician noted he following: Open ground on wiper motor, open ground on right headlight, and part box on passenger seat from other repairs...BUT HE COULDNT SEE THE TWO LIGHTS IN THE CNETER OF THE DASH? I was given a quote for repair, declined and left. Upon getting home and putting my due diligence I find the fuse had been removed out of the ABS Run location. I replaced the fuse, and wa-la lights out and speedo works. Two days later the fuel gage not working and the pump is acting up. I took the repair on myself. Ordered a pump, the flange tool and commenced to removing the bed. Removal of the fuel pump cell and inspecting it, I find: The pump had been hit so hard and many times the float switch had been jarred from its fixture, and the plastic cell around the pump had several cracks in it. I contacted the dealership and spoke with Tom, the general manager. He seemed very empathetic, and even upset this vehicle was handled this way...he promised a call back, and give an explanation/fix for this complete mishandling. That was three weeks ago... I would strongly urge you to seek a different dealership or repair center. There is NO reasonable reason for the fuse to be removed, and a vehicle sent out in worse shape than it came in...not to mention the safety issue of the ABS not running properly. I spent a lot of time and unnecessary money on problems they made, to apparently generate revenue. The next step in my process is to contact FCA, and let them see if they want to handle these folks.

I have been coming to this dealer since 2009 or 2010 . I have always been treated with courteous prompt service. They have never tried to sell me anything I didn't need. The service and sales staff and office staff are all very friendly

Curtis was more than amazing when going through our lease. Our experience couldn't have been better. Look forward to our relationship with Randy Wise for the coming years.

I will never deal with randy wise again. I purchased a certified pre owned vehicle but the dealer did not complete the 125 point inspection. It was put on the lot needing repairs but advertised as certified. I pointed out the problems to the salesperson during the test drive and was told they would be taken care of. When I took the vehicle in I was handed a bill for the repairs and had to fight with them to get them covered under warranty. I had purchased extended and wheel and tire warranties. I was also told it had a bent rim and they put it on the back so it wasn't as noticeable. I asked for the rim to be fixed and was told I had to wait 60 days to file a claim. This is something that should have been taken care of with the certified inspection. Now they want me to contact the warranty company for info and take the vehicle back in so they can take pictures to file a claim and take it back in when they are ready to send it in and again to have it installed. They say it will be at least 2 weeks. I am expected to do a lot of unnecessary stuff and waste my time and gas to take care of something the dealer should have done before it was put on the lot for sale. Very shady dealer. I will never give business to randy wise again and I don't plan on buying another chrysler vehicle again either because of their handle on this situation.

Had a great experience working with Drew. He was able to get us in a vehicle that met all our needs and in our price range. The employees were all very friendly. Will be coming back for future purchases.

Best buying experience ever in buying a SUV . Thanks too Jonathan Smoot .Everyone was so helpful and friendly We Thank you so very much.