Reviews
So far so good, from car search, financing, and our first
So far so good, from car search, financing, and our first year of ownership and maintenance. 5 stars. Am I dreaming?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com
Darrow's AI appointment app had me down for the wrong
Darrow's AI appointment app had me down for the wrong time but Cruz fit me in. Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com
Service and staff are always great and timely.
Service and staff are always great and timely. I can always count on getting in and out in a reasonably time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com
Dealership was clean, advisor (Cruz) met me as I exited
Dealership was clean, advisor (Cruz) met me as I exited the vehicle. He completed the paperwork and I was on my way in minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com
Pretty good dealer to work with, was a bit disappointed
Pretty good dealer to work with, was a bit disappointed this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my steering wheel felt slippery.. had to clean it when I got back home.. the service guy that checked my car in was really nice but I think he might be new.. seemed like he was trying to hard to please me so I hope someone tells him to relax a little bit.. Overall the experience was good. The shuttle driver was awesome! Really enjoyed the conversation with him while he was giving me a ride to and from the dealer ship... Please let everyone know they did a good job. The oily stuff came off easily.. I couldn't tell if it was motor oil or some kind of skin lotion or something.. thanks again everyone!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com
I had an appt for a "starter replacement" then returned
I had an appt for a "starter replacement" then returned shortly afterwards for a few adjustments to re-align my radio, dash lights, etc ...but all in all things feel good.....thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com
They take really good care of my car.
They take really good care of my car. Also No scratch and dint on the rims. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com
Always great service at this location The service reps
Always great service at this location The service reps are great. I recommend bringing your vehicle here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com
Cruz was very helpful.
Cruz was very helpful. He kept me informed, gave me prices up front, and overall is professional and well-informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com
I always have my service done at Russ Darrow Honda.
I always have my service done at Russ Darrow Honda. Miguel was a great salesman. He went to bat for me and got me the best deal he could.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com