Reviews
Sumya excelled as our sales representative, delivering
Sumya excelled as our sales representative, delivering outstanding service throughout the process. She proactively communicated updates via text whenever plans shifted, ensuring we stayed informed. Despite the challenges of us having our two-year-old daughter present, Sumya remained patient and accommodating. Her extensive knowledge of the vehicle we were considering, as well as the warranties provided by Russ Darrow and Honda, was impressive and greatly appreciated. Overall Sumya and Russ Darrow receive a 5/5 star rating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and kind words for Sumya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com
Thank you for your service it runs a lot better and thank
Thank you for your service it runs a lot better and thank you for letting me know about my oil cap❤️❤️❤️❤️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Pamela, for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com
The service was great.
The service was great. Maddie was friendly, helpful and efficient. The waiting area was pleasant and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maddie and the team met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com
A1 service very prompt and caring very detailed and
A1 service very prompt and caring very detailed and personable always going the extra mile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com
I worked with Jon in service and he was great.
I worked with Jon in service and he was great. Got my car out early and under the estimate. He even personally washed my car for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com
Fast, respectful, informative, my low battery in key was
Fast, respectful, informative, my low battery in key was replaced and I was so grateful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com
This dealer continues to mark up their vehicles and take
This dealer continues to mark up their vehicles and take advantage of customers. Spend your hard earned money elsewhere!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Tyree, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. George Matthews george.matthews@russdarrow.com
Great service.
Great service. Great vehicles. Didn’t expect to buy that day but the deal was great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shahid, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. George Matthews george.matthews@russdarrow.com
This dealership is one of the best places I ever had the
This dealership is one of the best places I ever had the pleasure of working with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com
Adriana's customer centric skills quite impressive.
Adriana's customer centric skills quite impressive. Reasonable pricing and good service delivery. Strongly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Adriana and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com