Reviews
Great staff…phone calls promptly answered.
Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible.
Great staff…phone calls promptly answered.
Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick to the point for the work, that needed to be done
Quick to the point for the work, that needed to be done with enjoyable chitchat after business has been handled
Quick to the point for the work, that needed to be done
Quick to the point for the work, that needed to be done with enjoyable chitchat after business has been handled
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello~ Thank you for taking the time to leave us a 5 star review highlighting our Service Team! We appreciate your business! 😊
They knew of warranty work that needed to be done and
They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation.
They knew of warranty work that needed to be done and
They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I only had dealings with Kyle Strauss, John and Chelsea
I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them.
I only had dealings with Kyle Strauss, John and Chelsea
I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryan & Beverly~ We appreciate you taking the time to leave us a 5 star review! Thank you for making the trip up to visit us. Our team of professionals is dedicated to provide the best customer service there is! Enjoy your new Ford F150 XLT. 😊
Mr. Schmidt knows what he’s talking about when you talk
Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back.
Mr. Schmidt knows what he’s talking about when you talk
Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀
Great to work with and I will return!
Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help.
Great to work with and I will return!
Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Larry~ We appreciate the 5 star review! Thanks for taking the time. Our staff of professionals are always here to make your visits go smooth. See you again soon! 😀
Super friendly customer service.
Super friendly customer service. They took care of my cars recall and had a clean loaner truck waiting for us.
Super friendly customer service.
Super friendly customer service. They took care of my cars recall and had a clean loaner truck waiting for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Curtis~ Thank you so much for leaving us a 5 star review! Appreciate your business. Hope to see you again!😀
Great place for service.
Great place for service. Ver pleasant employees. Recommended anyone to take their vehicle here for service
Great place for service.
Great place for service. Ver pleasant employees. Recommended anyone to take their vehicle here for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Karen, Thank you so much for taking the time to leave us a review highlighting our service departments! Our staff of professionals work hard to give the best customer there is. We appreciate your business. See you again soon!
Oil change and tire rotation went smoothly.
Oil change and tire rotation went smoothly. Technician demonstrated respect for my truck and wiped down areas he worked. Was glad to see he used a torque wrench to torque the lugnuts rather than the airwrench.
Oil change and tire rotation went smoothly.
Oil change and tire rotation went smoothly. Technician demonstrated respect for my truck and wiped down areas he worked. Was glad to see he used a torque wrench to torque the lugnuts rather than the airwrench.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon~ Hearing that your service visit went "smoothly" is the best thing we can hope for! Thank you for sharing your experience and look forward to seeing you again soon! 😀
best buying experience ever.
best buying experience ever. I was treated like an old friend.1 million star review!
best buying experience ever.
best buying experience ever. I was treated like an old friend.1 million star review!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi David, Thank you for making the trip up to "have the best buying experience ever"! What a fantastic review! We really enjoyed working with you and hope to see you again sometime...thank you for your business! 😀