Howell Motors Ford

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(210 reviews)
Visit Howell Motors Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–5:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (716) 419-8141 (716) 419-8141
Used (716) 302-0188 (716) 302-0188
Service (716) 302-0192 (716) 302-0192

Inventory

See all 67 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2022.
Howell Motors Ford has served Western NY since 1914. A company that has been around for more than a century Howell Motors Ford is the finest new and used car dealer in the area. Featuring a full range of customer service and auto repair options Howell Motors Ford has built a reputation that has lasted because of our full range of service and the quality of cars we sell. We offer new Ford and pre-owned vehicled of all makes. For the best service and finest vehicles look no further than Howell Motors Ford one of the longest serving Ford dealerships in the country.
Big Town Deals Small Town Feels

Service center

Phone number (716) 302-0192

Service hours

Monday
8:00am–4:30pm
Tuesday
8:00am–4:30pm
Wednesday
8:00am–4:30pm
Thursday
8:00am–4:30pm
Friday
8:00am–4:30pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Inquired about a used vehicle there via email.

Inquired about a used vehicle there via email. They sent me a text for some reason and I replied that it is best for me that they email me. Never heard back from them This is the second time this has happened to me from this dealership. I will not view their web site again

1.0

Inquired about a used vehicle there via email.

Inquired about a used vehicle there via email. They sent me a text for some reason and I replied that it is best for me that they email me. Never heard back from them This is the second time this has happened to me from this dealership. I will not view their web site again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Thank you Howell Motors

I Purchased a 2003 Ford thunderbird from Howell motors, also 2021 Bronco sport... This dealership was a pleasure to deal with on all my vehicle needs...a few problems with the T bird, but all taken care of, no questions or cost to me...staff is very understanding, and well trained technicians...I would highly Recommend this dealer to any body looking for new or used auto.. Thanks to all

5.0

Thank you Howell Motors

I Purchased a 2003 Ford thunderbird from Howell motors, also 2021 Bronco sport... This dealership was a pleasure to deal with on all my vehicle needs...a few problems with the T bird, but all taken care of, no questions or cost to me...staff is very understanding, and well trained technicians...I would highly Recommend this dealer to any body looking for new or used auto.. Thanks to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4.0

Great deallership ,great service ,employees great,what is...

Great deallership ,great service ,employees great,what is lacking waiting area something needs worst to be done.Worst that I have ever been to.Needs a big upgrade.

4.0

Great deallership ,great service ,employees great,what is...

Great deallership ,great service ,employees great,what is lacking waiting area something needs worst to be done.Worst that I have ever been to.Needs a big upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Leasing of a new vehicle

It was a pleasure doing business again with Howell Motors and especially Pat O'Malley. As always Pat was very professional and patient in getting me set up with my new lease. He went above and beyond in explaining all the new SUV details and how to set/change certain items in the SUV and in how a lease works. I even received a new toy, a tablet, which Pat set up for me. I have dealt with Howelll Motors for the last 20 years and will continue to do so in the future. Thank you again Pat for another smooth transaction.

5.0

Leasing of a new vehicle

It was a pleasure doing business again with Howell Motors and especially Pat O'Malley. As always Pat was very professional and patient in getting me set up with my new lease. He went above and beyond in explaining all the new SUV details and how to set/change certain items in the SUV and in how a lease works. I even received a new toy, a tablet, which Pat set up for me. I have dealt with Howelll Motors for the last 20 years and will continue to do so in the future. Thank you again Pat for another smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Pat O’Malley was very helpful and our deal went through...

Pat O’Malley was very helpful and our deal went through flawlessly. Thank you so much for making our visit quick easy and painless. Natalie Myers

5.0

Pat O’Malley was very helpful and our deal went through...

Pat O’Malley was very helpful and our deal went through flawlessly. Thank you so much for making our visit quick easy and painless. Natalie Myers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Howell Ford takes good care of their customers.

My wife & I are very pleased with the outcome of our purchase from Pat O’Malley. He is very knowledgeable about Ford vehicles and gives great advice to help in making a decision. We appreciate that because buying a new car can be a bit overwhelming, and his calm demeanor makes the experience smooth. We have purchased 2 other Ford vehicles through Pat and highly recommend Howell Ford.

5.0

Howell Ford takes good care of their customers.

My wife & I are very pleased with the outcome of our purchase from Pat O’Malley. He is very knowledgeable about Ford vehicles and gives great advice to help in making a decision. We appreciate that because buying a new car can be a bit overwhelming, and his calm demeanor makes the experience smooth. We have purchased 2 other Ford vehicles through Pat and highly recommend Howell Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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4.0

I have always been treated with respect and kindness....

I have always been treated with respect and kindness. Sales people are straight up honest with their customers. Have been buying cars from there for years and always have been satisfied. Would recommend them to anyone.

4.0

I have always been treated with respect and kindness....

I have always been treated with respect and kindness. Sales people are straight up honest with their customers. Have been buying cars from there for years and always have been satisfied. Would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Anxious to please.

This is the third vehicle we have purchased from Pat. He follows what we ask for in a car. We find him to be honest and anxious to please.

5.0

Anxious to please.

This is the third vehicle we have purchased from Pat. He follows what we ask for in a car. We find him to be honest and anxious to please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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4.0

The entire process was painless, we dred car shopping.....

The entire process was painless, we dred car shopping.. spending hours, driving around to different dealers ugh! Decided to buy local this time and glad we did! Patrick let me take the car home so my wife could have a chance to drive it.. who does that any more??!! We will definitely return to Howell Motors Ford in the future. Thanks Patrick!!

4.0

The entire process was painless, we dred car shopping.....

The entire process was painless, we dred car shopping.. spending hours, driving around to different dealers ugh! Decided to buy local this time and glad we did! Patrick let me take the car home so my wife could have a chance to drive it.. who does that any more??!! We will definitely return to Howell Motors Ford in the future. Thanks Patrick!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

This is our 5th car that we have bought from Howell and...

This is our 5th car that we have bought from Howell and we will never go anywhere else! They make it easy and are friendly

5.0

This is our 5th car that we have bought from Howell and...

This is our 5th car that we have bought from Howell and we will never go anywhere else! They make it easy and are friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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