Reviews
Speedy service
Although I did not have an appointment (I was not aware these could be made) I was able to get my Jeep in and out in about an hour. A pleasant surprise given past experiences.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stacey, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jerry Davis | Service Manager
Excellent service provided
Del Lewis and Jeff Hurley were attentive and courteous and listened to my requests for service. They also asked if there was any additional services that my vehicle might need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Daniel, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler of Roseburg. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Jerry Davis | Service Manager
I will be back , great service and I like the way
This is my second purchase here and will probably return in the future , so far the Gladiator is working well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Thomas. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jerry Davis | Service Manager
Scheduling was easy and service was on time.
Scheduling was easy. Vehicle was in as scheduled. Maintenance was done quickly and wait time was minimal. Staff was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryan, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jerry Davis | Service Manager
Responsive service
Prompt responses to my inquiries. Braxton made sure at every point that I received the service and clarity I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, it’s great to know that Braxton provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Jerry Davis | Service Manager
Grand Cherokee
I have bought other vehicles here, and John is always a pleasure to work with. I also use the Service Dept, which is convenient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Lori. Sincerely, Devin Schubert | General Manager
Buying a Excellent car
Excellent Service and the Sales staff was willing to help me to buy my new used car. I would tell friends and family that I would buy from them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler of Roseburg. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Darin Kell | Assistant General Manager
Fantastic service
Very helpful service from your staff Wait time was very exceptional You're staff was very accommodating I will definitely stay with lithia dodge Ram
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Allen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Devin Schubert | General Manager
Nice place
Good people. Nice facilities. Knowledgable people. I do not have Twenty words for a feedback review so I hope this helps somewhat.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Daniel! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Devin Schubert | General Manager
Great service, clean and comfortable facilities
I had previously taken my’21’ jeep wrangler to two separate repair shops to fix two issues . In both cases I was charged diagnostic fees but neither one was able to fix my problem. So I finally made an appointment with Lithia Chrysler of Roseburg. They were super easy to work with and told me exactly what was wrong in both cases, gave me a quote to fix both items. I told them to go ahead. They got both things done and ahead of the time they told me it would take! It now has been more than a month since the work was done and everything is operating perfectly! From now on I know where to go first! Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jerry Davis | Service Manager