Reviews
Very helpful & friendly! I'll be coming back!
Kim Swinford was very helpful, and very informative. He took the time to make sure I was getting into something I wanted and needed. When he helped me out buying a truck, I knew his focus was on me and not the next customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buyer
Is a good one ! End of my answer . I really have nothing more to say thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant Experience
We loved working with Shawn Penny. He made the experience a pleasant one and he was very helpful and knowledgeable about the features on the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department
Lithia Dodge, Chrysler, Jeep Service Department is wonderful! KEVIN, the Service Advisor, was very professional and knowledgeable, yet still very kind and courteous!!!!!! The whole crew in the Service Department was very welcoming , fast and efficient. I will definitely be back and will also spread the word about the excellent service in the Service Department. You guys are great! !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A great buying experience
I have nothing but good things to say about Lithia Jeep Dodge of Roseburg. Last April we purchased a jeep Patriot from this dealership and we were treated like family. It was such a pleasure and we felt so welcome there. We were considering buying another jeep so of course we went back and came home with another jeep. This time a Renegade. John and Larry are exceptional people, we couldn't be happier with their service. I would recommend anyone considering a new car purchase to visit this dealership, they won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep Cherokee purchase Roseburg
Shawn was very helpful. This is the 3rd vehicle he has helped us with. Will go through him for future purchases and recommend him to friends and family. He made the whole transaction very easy for us and was accommodating to our schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Totally awesome the staff there is great
Everyone there is very polite and will do what every they can for Customers In sales and service I can't say anything bad Lithia dodge of Roseburg is one of a kind
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevy "Colorado" 09
Needed to "trade down" (which is not the best thing) and salesman really helped me. I saved $100.00 on my "payment" from previous car.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car purchase.
I work with Shawn Penny and was very happy with my treatment and information I was given.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good experience
Had a very good visit for some warranty work and first oil change. Very helpful personnel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase