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Lithia Chrysler Jeep Dodge Ram FIAT of Roseburg

(553 reviews)
Visit Lithia Chrysler Jeep Dodge Ram FIAT of Roseburg
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 8:30am–6:30pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (877) 252-8291 (877) 252-8291
Used (888) 903-0664 (888) 903-0664
Service (888) 802-1029 (888) 802-1029

Reviews

(553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Roseburg from DealerRater.

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Service Review

Had my oil changed. had to wait a bit at the desk while all reps were busy. No problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy to do business with.

Honest and straight forward. No hassle pricing and that's the way I like it. Char and Shawn are professional associates and are friendly and personable. This is the place to buy your next Chrysler, Jeep, Dodge, or Ram. I highly recommend Lithia's entire staff of professionals to meet your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Overall Good Service. Love the oil change service .....

consider adding complimentary car and truck washing with all shop service ? All the other Dealers provide this service . ? Also my washer fluid never gets filled ...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
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This is the place for a great deal.

Easy to do business with. Honest and straight forward with pricing. Char and Shawn are both professional with their approach to us as customers. I would highly recommend Lithia Jeep as a great place to do business with. Sincerely, Lance & Linda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Very simple and stress free. The whole experience was positive. Will be buying next vehicle for my son from you very soon. You found me the vehicle I wanted and I'm so happy Mary estill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quarterly maintainence.

Andrew Kohlhoff, Service Advisor, always goes above and beyond to make sure my issues are taken care of. He and his Techs have always given me service that I have been pleased with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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left feeling taken advantage of

I went to the dealership to get a brand new set of tires normally I would never do this I use Les Schwab But my vehicle was already there for some warranty maintenance oil change Ect.. he sold me on the fact that their warranties were as good if not better than Les Schwab's and that he had a great deal on some tires I took the bait I've had the tires for about a year and they're completely bald he told me at the time they were 50,000 mile warranty tires so I go back in expecting some help But they told me sorry bout your luck here's a quote for 2 more tires for 300 plus dollars which at the time I bought all for for just over 400 installed mounted balanced these guys are shady buyer beware

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Lithia Chrysler Jeep Dodge of Roseburg

Very pleased that we were able to get our vehicle in right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchase 2016 Grand Caravan

All aspects of my purchase were excellent and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Good service. I like the way my car was detailed and i didn't have to wait very long. I will recommend this service department to others because it is so great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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