Reviews

4.4 out of 5 4.4
80 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 30, 2018

    excellent as always. nothing more to say. 50 characters minimum is ridiculous.

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  • 5.0 out of 5
    August 24, 2018

    Very pleasant. Work is done correctly and price is very fair. They keep you up to date and let you know what is needed. Just a great experience. ... . Been there many times.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Jim, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!

  • March 18, 2016

    I have GM and Chrysler/Jeep family or employee pricing available. I was looking at the Jeep Grand Cherokee, Chevy Equinox and Ford Edge and felt the Ford... offered the best value. Vanderhyde proved to offer the best package and went way out of their way to win a new customer. I highly recommend giving them a shot before you purchase your next vehicle in the Grand Rapids area! Thank you!!

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    Shopped for a new car
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  • 5.0 out of 5
    August 14, 2018

    Carolyn helped me find the perfect F-150 within my budget. I have worked with Carolyn on more than one vehicle and she has come through every time. Very... pleasant to work with.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mark, we really appreciate you taking the time to leave us feedback on your visit! If you have any additional questions about your new vehicle, we wil...l be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 30, 2018

    I've purchased & leased vehicles from Carolyn at VanderHyde a number of times and have always had a great experience with her. I'll be back... in the future!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Shane, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 16, 2018

    I was very specific about the F150 I wanted and Carolyn tracked one down for me. I was very pleased with the process and will certainly be back when it’s... time for another one.

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  • 5.0 out of 5
    July 16, 2018

    I cant thank frankie and frank duran for such a great experience in buying my first almost brand new car. From the first point of contact to the last i... couldnt have been happier. They are great guys and i would continue buying from Vanderhyde ford 10 times over. 5 stars and a big high five love them guys

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Erin, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever an...ything else we can do for you! Safe travels!

  • 5.0 out of 5
    July 12, 2018

    We have bought several vehicles from Carolyn Hansen and it has always been an excellent experience! Carolyn is very helpful and does her very best to... make sure everything goes smoothly during the purchase process and afterwards. If there is ever a question or concern we go right to Carolyn and she takes care of it! Would never but a vehicle from anyone but her!

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    Shopped for a new car
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  • 5.0 out of 5
    July 9, 2018

    Carolyn Hansen makes the buying process so effortless. She's the best there is. She still provides service after the sale. We will be doing more... business with her.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Austin, thank you for sharing your positive experience! If there is anything else we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    July 9, 2018

    Bought multiple cars from Carolyn. Shes always great to work with and works had to be sure we are taken care of. Vanderhyde also services all our stuff... and do good work.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please don't hes...itate to reach out! We hope you have a great day!

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