Vanderhyde Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
98 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 16, 2020

    All aspects of my purchase were outstanding, I highly recommend the team at Vanderhyde Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steven, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so ha...ppy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 4.0 out of 5
    June 13, 2020

    Large selection of pre-owned vehicle at reasonable price. Were helpful in matching my me up with the truck we were looking for.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 18, 2016

    I have GM and Chrysler/Jeep family or employee pricing available. I was looking at the Jeep Grand Cherokee, Chevy Equinox and Ford Edge and felt the Ford... offered the best value. Vanderhyde proved to offer the best package and went way out of their way to win a new customer. I highly recommend giving them a shot before you purchase your next vehicle in the Grand Rapids area! Thank you!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 3, 2020

    Love the communication. love the explanaitions of costs etc.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Rick, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Tak...e care!

  • 5.0 out of 5
    May 19, 2020

    Everything was excellent from sales to service. I would highly recommend Vanderhyde Ford

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 2, 2020

    I worked with Vanderhyde Ford over the internet as I was 6 hours away but they had the rare model of car with the options I was looking for. They made... the process easy and we were able to get all the paperwork as close as possible ahead of time to make the process simple and efficient.

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    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    January 27, 2020

    I bought a used mercury mountaineer. 4 days later I had to take it to an auto shop.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tito, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matte...r so we can work towards a resolution. Please contact Tara Helmer at (866) 553-3673 at your earliest convenience and we will do our best to make this right.

  • 5.0 out of 5
    January 20, 2020

    Buying a used car was a quick and painless process at Vanderhyde Ford. There was no pressure and the deals were on point.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2019

    Mike and his team troubleshot a stalling problem that didn't throw any codes and i really didn't expect them to figure it out right away. But they did.... Good job!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Richard, thank you for leaving such a great review and high star rating. Our Staff is dedicated to providing all our guests with outstanding customer ...service and quality work you can trust! Thanks again for your business! Take care!

  • 5.0 out of 5
    December 10, 2019

    Just got a new Ranger from Vanderhyde Ford and it was a great experience. No pressure, easy to deal with. Not that high pressure stuff that You get from... the volume car dealers. If your looking for a hassle free experience and good people, give Vanderhyde a shot.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Shane, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to se...e you here again!

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