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Reviews

Average Ratings

3.9
62 lifetime reviews.
  • AWESOME buying experience.

    I have GM and Chrysler/Jeep family or employee pricing available. I was looking at the Jeep Grand Cherokee, Chevy Equinox and Ford Edge and felt t...


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    I have GM and Chrysler/Jeep family or employee pricing available. I was looking at the Jeep Grand Cherokee, Chevy Equinox and Ford Edge and felt the Ford offered the best value. Vanderhyde proved to offer the best package and went way out of their way to win a new customer. I highly recommend giving them a shot before you purchase your next vehicle in the Grand Rapids area! Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Paid for bedliner didnt get one.

    Paid for a spray in nedliner. Wasnt installed when i picked up my truck. When i tried to schedual it to be done the salesman stopped responding ...


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    Paid for a spray in nedliner. Wasnt installed when i picked up my truck. When i tried to schedual it to be done the salesman stopped responding to emails and phone calls.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service representative unprofessional

    Service representative tried to sell pricier, not needed, heavier weight oil. Unprofessional attitude, pushy and tries to intimidate. Needed 5w 20...


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    Service representative tried to sell pricier, not needed, heavier weight oil. Unprofessional attitude, pushy and tries to intimidate. Needed 5w 20, tried to sell 50 weight for normal oil change. Be aware!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • simple yes or no answer was all that was needed

    instead of giving me a straight answer i was told i had to come in to find find out if advertised pricing was available for lease. thumbs down guys!


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    instead of giving me a straight answer i was told i had to come in to find find out if advertised pricing was available for lease. thumbs down guys!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Worth the drive

    I had being looking for a new work vehicle for a while, Vanderhyde had what I was looking for so I made the drive from Grand Rapids to check it ou...


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    I had being looking for a new work vehicle for a while, Vanderhyde had what I was looking for so I made the drive from Grand Rapids to check it out. Brad and Pat were great to work with and there manager made the process very easy and accommodating to my schedule. Unfortunately once I got my new van home a intermittent problem kept showing up, Brad and Vanderhyde were great about it, they took it back two different times until the problem could finally be reproduced and then fixed each time giving me a new work vehicle to drive while they repaired my new vehicle. This was all done with no complaints and with no cost to me whatsoever. I would highly recommend Vanderhyde and there sales staff. Ted P.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Well worth the drive to Vanderhyde

    A friend sent to me Vanderhyde to work with John Tyson and he did an excellent job from start to finish I will come to see Him everytime . Small t...


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    A friend sent to me Vanderhyde to work with John Tyson and he did an excellent job from start to finish I will come to see Him everytime . Small town dealers are the best .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Well worth the drive to Cedar Springs

    I did alot of looking on line and John Tyson called me right away and got the car I wanted and I will buy Ford's from no one else but John Tyson w...


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    I did alot of looking on line and John Tyson called me right away and got the car I wanted and I will buy Ford's from no one else but John Tyson what a outstanding Job from start to finish . Ford Fusion is one of the best cars that Ford builds .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ford F-150long time owner

    I bought a 2004 Ford F-150 from John Tyson and thats why I bought my 2015 from him . John explained everthing so we could understand it . I will b...


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    I bought a 2004 Ford F-150 from John Tyson and thats why I bought my 2015 from him . John explained everthing so we could understand it . I will buy all my Ford'S from John and send my friends and family to buy from him

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Salesman John Tyson

    My wife and I went to a few Ford dealers and John Tyson explanined everything the best .He took the time to show us all the features of car . We l...


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    My wife and I went to a few Ford dealers and John Tyson explanined everything the best .He took the time to show us all the features of car . We love the great fuel mpg that we get in the Fiesta way to go Ford . We will send all our friends and family to see John because he made us feel like family .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • What a sales experience

    This was our first new Ford and John Tyson was the best . He went well over the Explorer with us and due to my hip surgey John brought the Explore...


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    This was our first new Ford and John Tyson was the best . He went well over the Explorer with us and due to my hip surgey John brought the Explorer to my home . I will send all my friends and family to see him . There were several dealer's calling but John was only one that took the time to explain everything .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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