Carlson's Motor Sales

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Carlson's Motor Sales Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

10:00 AM - 4:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2007

Opened in 1937, Carlson's Motor Sales has earned a reputation for selling reliable, affordable pre-owned vehicles, as we

...

ll as providing quality tires, tire services and automotive repairs. Currently located at 13 Manchester Street in Concord, New Hampshire, Carlson's Motor Sales also offers services to the neighboring areas of Bow, Hooksett, Hillsborough, and Penacook.

"Treating you like family since 1937!"

Reviews

4.6 out of 5 4.6
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 18, 2019

    Carlson's Motor Sales saved my vacation. My vehicle broke down with a faulty alternator. Without any hesitation my car was brought in the shop, repaired... and I was back on the road. Thank you to an incredible service team !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2019

    I have been coming here for almost 2 years. Never have I found a place so honest, and the quality of the work can't be beat. Everyone there is friendly,... professional and very welcoming. I'll never go anywhere else!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • April 19, 2018

    Very fist time buying a car Rich and Holly were very helpfull, no hassles. Made sure to go over all of the paperwork we’re able to get a payment well within... my budget. Will definitely go back

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2019

    john treated me and my car like they were his own personal famlies car and the work was perfect. i recommend this service department for anybody who wants... honest and fair treatment

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 1, 2019

    So I've had really good service there typically but the last time I was in the mechanic, John, was absolutely horrible. He really needs to learn respect... for clients. Everyone else was great!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2019

    I am so happy with the service I received here. My car has had a bucking issue for a while and my last mechanic blamed the gas I was using. These guys... got the job done!!! No more bucking. I will only come here from now on.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2018

    I have not bought my truck here yet but had a great experience having my car appraised. They do not markup the prices or play games. They seem very honest... and I got to speak with Holly the owner who was very understanding of my situation and patient. Not pushy at all. Great dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2018

    I bought a 2015 Jeep Grand Cherokee from Carlson’s on 29-Dec-2017. It was more-or-less a last-minute decision, but I am glad I did! After reviewing the... very thorough and accurate vehicle information on the website, I visited the dealership and met with Rich Labrie. The vehicle was exactly as described, in great condition and at a good price. Rich was excellent to deal with and even accommodated my schedule by coming in to deliver the vehicle on his day off! I normally look forward to buying a car as much as a root canal, but the experience at Carlson’s has changed that. From the no haggle sticker price, to the no (zero) pressure sales process, through paperwork and delivery, it was a very nice, relaxed, and unexpected experience, and not at all like other dealerships. Many thanks to Rich for all his help, and kudos to Holly Carlson (with whom I also met) for running a first-class operation. If you are in the market for a used vehicle, stop by Carlson’s and see Rich Labrie. I plan to purchase all future vehicles from them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2017

    We bought a truck from Carlson’s a few days ago. Shopping on their web site was easy. The information is very thorough and accurate. Went to see them... the next morning to look at the vehicle. The vehicles are well selected and in pristine condition. Rich Labrie was great to deal with and even came in on his day off to deliver the truck to accommodate our schedule! Thanks Rich. The price on the windshield is the price you pay which eliminates the pain of hours of negotiating like other dealerships. We met Holly Carlson who was also very helpful and a pleasure to work with. My future vehicles will come from Carlson’s as well. Well managed, very honest and ethical team. Thank you.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 8, 2017

    I bought our new truck from Rich Labrie yesterday. He was easy to work with and. Dry friendly. I knew what I was looking for, but his advice and honesty... were helpful for me to make the decision to easy. The truck was in incredible condition and priced very aggressively. They made the sales process very easy. This was my first purchase from Carlson's, but I will visit them first when I am shopping for another vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews