Whiteman Chevrolet

** PSA*** Did you know that when you call and make an appointment for your vehicle, its with the service advisor. The appointment you make , with date and time, is NOT with the service technician, it is with the service advisor, the one who cannot repair your car. Yep you heard me correctly. How do I know this? Well my family lived it and Ms. Cameron in service confirms this. See the story below: My son made an appointment (one week in advance) for 10/28/24 at 9am, for his GMC Canyon. He wanted the front end checked out, he had some rubbing and squeaking. He also requested an oil change, and transmission flush. After not hearing anything from Ms. Cameron concerning an update or an estimate in a timely considerate manner, my son calls/texts her around 330pm 10/28/2024, the technician confirms my son needs front brakes and rotors. Calipers were rusted but told they were in working order. Service closes at 5pm. No way it will be finished. What did you do for six and half hours? What if he waited for his truck to be completed? Now were into the next day ; the truck spent the night at the dealership, my son and his family are inconvenienced at this point, they have my vehicle, which now inconvenience's me. On 10/29/2024 around 1137am I call the dealership, because the service person, Cameron, cant make updated phone calls to inform people of the status of their vehicles. She informs me that all that is left is the brake job. At 230 this afternoon we were able to pick up my sons truck. WHY did it take 36 hours for a front pad and rotors, oil change and transmission flush? When you call and make a service appointment why is it with the service advisor and not the technician (per Cameron)? When I hung up the phone with Ms. Cameron my cell phone caller ID showed "Garvey Auto Group" (We chose Whiteman's because we assumed it was a family run business). If that is the case and Garvey is involved with Whiteman's, its no wonder we received crappy service and it took 36 hours for the minor /standard mechanic repairs to be completed in an UNtimely manner. When I call and make a doctors, dentist or any other appointment for a certain time, it stands to reason that I will see the professional in that time frame, not the next day?!. This is NOT the first time we have had an appointment and the vehicle wasn't looked at till way later in the day. This happened to us in July 2024 for his Rear brakes. We thought it was a fluke and one time thing, bad day etc. Apparently it is standard practice at this dealership. You guys are making Warren Tire look better and better.

Ethan was outstanding! He fought very hard to get us the deal we needed to get us into our new car. Such a very pleasant, well mannered young man!

We had a great experience working with Eric wright, he made the process of trading our car a smooth transition. Eric made sure we knew everything about our new car and all it could do before leaving the lot. Highly recommend

My husband and I where in the market for a used pickup truck , on Sunday after a huge snow storm we drove around looking out of 7 dealerships we drove through only White Man had many of there vehicles cleaned off .We spotted a Nissan Titan that caught our eye .with it being Sunday and dealership closed we waited and the following weekend went on another search through area dealerships .pulling through the other lots we were told if we wanted and information on a vehical we needed to make an appointment .other dealerships completely ignored us ..one place we went to talked to us but acted like we were a bother.We went back to White Man cheverlete Best Move ! Eric Wright greeted us " what a switch from other places" he was like we were use to in the good ole days .Friendly, helpful ,not pushy, a welcomed sight for us! Answered all our questions .we told him what we were interested in and to our amazement it was priced around five thousand less then the competitors .within a few short minutes we had a deal.There finance department had our approval and we set the time for pick up . I've had friends in the past that told me white man's and Eric were great to deal with I am only sorry I didn't listen sooner . ps. The finance department even worked on getting rates down to get us better warrenty protection without asking . Smooth deal, great service fantastic deal on a fully loaded Nissan Titan SL. Thank you Eric for up front friendly ,honest salesmanship !!

I stopped going here a few years ago because of an over exaggerated price on my husband's truck for an estimate of what he needs done after an oil change. They said we needed brakes when we just had brakes done on it so not sure what that was about. There's an all new service team there and I've tried it again and they were actually wonderful

Great place. They got the part needed after a quick diagnostic. They ensured that my warranty covered the part and labor. I?ll be coming back to this shop

We just purchase a truck from Whiteman Chevrolet, our salesman was Jamie Benton, who I asked for he is a great guy made the whole process very easy. We had worked with him before at another dealership, and he was great. I only called on the truck because Jamie worked there! My last time was not the best, with a different salesman. Jamie is great, I highly recommend him to anyone one for a sales person!

Very easy to work with, Jamie Benton took care of us and treated us with the utmost of kindness ,respect and professionalism Highly recommend this dealership. All people we came in contact with knew their stuff.

I just purchased a 2024 silverado Jamie Benton was my sales person I have purchased a number of vehicles both through Whiteman,s and Maltbie,s Chev. Over the past fifty yrs . Jamie Benton has been and is my goto Salesman. He calls , follows up! He is a great asset to your company I recommended him to others and will!

Working with Justin was great! He listened to what I wanted and worked to make it happen!